We have tried to play store boughten dvds as well as burned dvds and they are all showing incorrect disk. We cannot get the menu to even go to the disc section and are also having problems with the unit turning on and off without unplugging it...does anyone know if there is a recall on this unit for these issues
SOURCE: Toshiba DVR recorder incorrect disk message
You could try the factory initializing process I found on another webesite (AVS Forums): "Had this message pop up a few weeks ago. Tried the solutions in the manual, no go. Tried unplugging it for 7 days, no go. Called Toshiba customer service @1-800-631-3811, the tech told me: 1) turn on TV and set to receive your DVD signal 2) Turn on DVD player and remove any discs 3) put Dvd / VCR selector on DVD 4) at the same time, push channel selector button UP (^) along with the PLAY button 5) hold the buttons down until TV screen shows "Initializing" message, release buttons, let DVD player go thru it's reset cycle and shut down 6) turn DVD player on and watch your DVD movies now Works like a charm. Put this in your manual for the next time." My unit has not worked since December of last year, I only had it for one year and it conveniently stopped working right after the one year warranty. My unit was not functioning whatsoever past turning it on, but when I did the factory initialization I was able to operate my unit again....UNFORTUNATELY, it still does not read disks, I still get the "Incorrect Disk" message. I guess I could consider it progress. But still try it, it may work for you. My unit just seems to be fried beyond repair. If anyone has any suggestions on how to correct the incorrect disk problem, I would be greatly appreciative. I'm not ready to throw mine away yet!
SOURCE: Toshiba DVR recorder incorrect disk message
Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}To reset the Toshiba D-VRX4 DVD/VHSrecorder you turn it on and press and hold the "channel up" and"play" button until you get a message that says, "initializingto factory settings.". When done the machine turns off automatically, and you turn it onagain. Every time mine has stopped working this has fixed it. This might work with yours as well.
SOURCE: the dvd player displays "no disc" sometimes.
In your entertainment center there maybe a very low level vibration interrupting the dvd lasers ability to track the dvd's.You should try using a rubber damping pad under the player or putting noise damping feet on the the player. This should stabillize the player and let the unit work correctly Hope this helps you with your problem.
SOURCE: shows unkown disc when i put in a burned dvd-r but
This model DVD player can play the following disc formats:
DVD-Video (Region 1 or relevant region coded store-bought movies)
DVD-R (must be finalised on appropriate recording equipment for compatible playback)
CD-R (for jpeg/mp3 media files)
CD-RW (for audio such as mp3)
music CD (such as store-bought albums)
This player will NOT accept DVD-RW/+RW discs, or Blu-Ray.
I hope this helps you a tiny bit.
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