Question about A4tech A4 OP-620PS2 3D Optical Mouse PS/2

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Installation error of 3D Optical Mouse (Toshiba) in Vista

I bought a mouse of Toshiba Brand "3D Optical Mouse" with retractable cord. during driver istallation by windows vista, it gives me a error. I used the same mouse in my friends computer. I have Dell Laptop, it does not work in my laptop. Please need your help. - Bhim

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  • ngocminh_it Oct 20, 2008

    I am too

  • dasc Nov 04, 2008

    i got the same problem with the same brand new mouse that i have....

  • Anonymous Mar 12, 2014

    mouse receiver for tech air optical 3D is lost

  • Anonymous Apr 01, 2014

    How to open the mouse as their is an issue that the internal wire is loose because of which it looses the contact

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I too

Posted on Nov 06, 2008

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I bought a new nexxtech wireless mouse and am trying to install it on my toshiba satallite laptop with windows 7 but did not get a driver disc


Link to driver for WIRELESS OPTICAL MOUSE WITH MICRO RECEIVER

http://www.thesource.ca/estore/exclusive.aspx?language=en-CA&category=Mice%2b%2526%2bKeyboards&brand=NEXXTECH&model=2601113#parts

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1 Answer

M trying to fix my retractable mouse. do you have any diagram showing how the insides of the retractable mechanism looks like. much thanks!


Optical mouse from inside: http://www.gadgetrivia.com/photos/o/56422-best_optical_mouse.jpg (this isn't a retractable mouse, but the inside looks exactly the same, only the cord this different which doesn't matter in this situation).
Here are instructions for optical mouse repair: http://www.thenetguruz.com/hardware/diy-optical-mouse-repair/
But if your mouse doesn't work first plug the mouse in the USB slot and check the laser beam under the mouse - if there is no light, the mouse is dead, and you should return it to the seller for replacement. (Such a thin cable of the mouse is very vulnerable and might break easily. More over I find many negative reviews about this rectractable mouse - so if your seller offers to replace it - ask for a different model or test it with your laptop right in the shop before bringing it home.)
2) Here is a solution that already worked for another user, but was very complicated: http://forums.toshiba.com/t5/Keyboards-Touchpads/USB-mouse-not-recognized-drivers-can-t-be-installed/m-p/23526
3) Or alternatively download and install a free driver updater software, e.g. http://www.innovative-sol.com/drivermax/index.htm - let it scan and update all your missing drivers - it may fix USB general problems if this causes also the mouse problems.

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1 Answer

I get a report message saying basically this : An Error occured during installation.The driver installation files for this device is missing a necessary entry. This may be because the INF was written for...


Yes,
 you need a Vista driver for this device, windows 95 shows how old it is !
If you are upgrading from WIndows XP to Vista delete all the mouse drivers in the device manager (under control panel).
Then let Vista install new ones.

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What you need to do is install the drivers from the DVD that came with your Mouse.

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Try disconnecting the mouse and start again, I suspect a driver issue but with windows Vista that should not happen. But remove the mouse boot up, and try installing the drivers for the mouse before you connect it the the computer. This is a unusual case since Vista normal would detect the drivers automatically for you. Give me more info on this problem.

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Dont install the drivers just plug in the mouse. This may work.

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connect your mouse. then restart your laptop do not remove mouse while restarting laptop. if not work after restart there is a problem in your mouse IC.

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yes you require.and install the drivers of the wire less optical mouse to make use of the mouse.without installing drivers it will not support.

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I have a hp laptop. My sis gave me a toshiba wireless optical mouse which I am unable to install as she lost the installation guide. Kindly help

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in control panel device manager, select the device and attempt to re-install the driver from a list of compatible drivers - select HID Compatible Mouse as opposed to USB Browser Mouse

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