Question about LG Shine KE970 Cellular Phone

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LG Shine KE970 will not power up...Help!!!!

Hi, Guys!
I just bought an LG Shine KE970 from ebay recently that as described as being fully working and unlocked. However, the first time I tried it, it came up with the display " Insert SIM card", which I did. The phone just stayed that way even with the sim card inserted and I could not get it to switch off, no matter how long I held the key to switch it off. The only thing displayed was the KE970 logo and thats all. The only way I got it off was to take the battery out. With the sim card in, the phone should go straight into set up. I have tried several different sims from different companies ie Vodaphone, O2 etc. The phone just sits with the Ke970 logo on the display everytime I try and power up. Can anyone help please, as I do not have the instruction manual either. Rgds

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  • 5 more comments 
  • Anonymous Oct 18, 2008

    same problem here, i brought it off a friend and it stopped reading my sim
    really annoying me as iv spent money on the phone.

  • Anonymous Dec 11, 2008

    Yep, sounds all too familiar, went to switch mine on this morning and nothing... wont charge or anything - either these phones should have been recalled or the batteries on them do - my next step is to buy another batter for it (taking the phone with me as i go) to see if it's that!

  • stenah74 Jan 13, 2009

    wont switch on!

    Hi, same problem here to, just bought lg shine off ebay and wont power up or charge, nothing, so just bought new battery for it hoping it was that but that didnt work either. I was thinking of getting a data cable to try and upgrade the software to see if it would switch on this way, does anyone know if this will work or maybe flashing the phone. help!!!!!!!!!

  • lcexperience Feb 03, 2009

    I feel better knowing that it's not only my phone. I bought my phone from "Unlocked Cell Phone Kings" on eBay and the phone will not go any further than the "KE970" logo with the blue circle and white semi-circle. (to let you know, I would not buy anything from this seller, the KE970 is the second defective phone I have recieved from them.) Is there some driver that could be loaded or anything? I have the data cable. Well, hope someone finds something.

  • mikeandsteph Feb 26, 2009

    Help! I bought a cell phone from "Unlocked Cell Phone Kings" -- an phone that was supposed to be a "new" unlocked blackberry 8700g for AT&T or T-Mobile. It looked new out of the box but apparently it was already used and I am having trouble getting it linked to my att blackberry account. I keep getting the error message, "An account already exists for this PIN" Any body got any ideas? I've called ATT and blackberry and no luck so far...I also emailed "Unlocked Cell Phone Kings" and no response yet. Thanks -- Mike O'Quin

  • Anonymous Apr 02, 2009

    I bought a different phone from Unlockedcellphonekings....same problem with this seller. Sent me the phone, worked for a couple weeks, stopped working. They won't respond to emails or phone calls even though the say they have a 60 day warranty for "new" phones. I filed a complaint with ebay, and paypal. I can't believe these people are getting away with scamming all these buyers and they are still in business!!! I've been contacting this seller for about 2 months now with no response....unbelieveable. If anyone gets their money back let me know how!!

  • Anonymous Mar 28, 2014

    I would be willing to reset the phone with help.



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I am the seller "unlockedcellphonekings", if anyone purchased this item off us on ebay and is having the same problem, please send us an email and we will gladly swap the phone for a working one.

Posted on Feb 04, 2009


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My lg shine ke970 still says limited service i tried what people said and it still dont work how do i get it off of there can someone help me please

phone reported stolen or lost? where did you get the phone and when? if it has been recently bought by you it could be black/gray listed? if not see your service provider they will sort it out, if that fails your aeriels at fault? (inside phone, tech help!), try network services on menu might help?

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If it's the same screen as the ke970 see if these guys will post you out one.

Look here for video of how to fit it:

Remember to rate me :)

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Instruction manual


For the user's manual of an LG KE970, pls start here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

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You have to find someone that knows how to unlock the phone. It's locked.

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If you go to ebay, there is a seller called Jubbsie selling a code to unlock KE970 from T-Mobile to O2. It worked for me and my Mum.

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