Question about Dell Inspiron XPS Gaming Mouse Pad KU170

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Dell XPS 1 keyboard characters not wrking

Hi i am using an on screen keyboard.
all of a sudden the characters aren't working right.
i cant press any characters.
i had this comp. and keyboard for like one month.
sum1 help PLZ!!!!!!

Posted by on

  • jac312 Oct 20, 2008

    my keyboard has the same problem. the xps keyboard... really is bad. the media keys on the right side and i have tested out that the fn sleep works. whats bothering me is that nothing else works. very discouraging.

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5 Suggested Answers

  • 998 Answers

SOURCE: XPS One Keyboard's Characters not functioning

Try to re-sync the keyboard to the computer. Here’s the procedure:
1) Turn the computer on.
2) Turn on the keyboard
3) Press the sync button on the rear of your computer’s left speaker.
4) Press the sync button on the keyboard. ( I believe it’s on the bottom of keyboard)

The sync button has a symbol next to it, (2 arrows going in clockwise direction).
Ensure that the keyboard battery has not run low.

If that doesn’t work, look for a Bluetooth icon in the lower right hand corner of your desktop and double click on it to open the Bluetooth configuration utility. See if there’s a configuration file for the keyboard. If there is, delete it and then re-detect Bluetooth devices.
Hope this helps.


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Thank You.

Posted on Oct 20, 2008

MPetro302
  • 298 Answers

SOURCE: Dell Wireless KeyBoard Not working

you can download the software & drivers from Dell.com find the drivers or support section and enter the model number.

Posted on Apr 17, 2009

  • 15 Answers

SOURCE: key pad doe not work

This means the number lock is on - in the upper right hand corner of the keyboard is a series of 4 keys.  Far right is delete, then (from the right) insert, Prnt Scrn, and Num Lk.  Hit the Num Lk key, and the number 9 with the padlock should shut off.  Your keyboard should now work normally.  
Any more problems, let me know!

Posted on May 26, 2009

  • 40 Answers

SOURCE: my dell xps one keybooard is not working

first, uninstall it completely. Change your batteries. Turn off your computer. Boot up, log on as administrator. Install the software for the keyboard, now plug it in and the add new hardware wizard should see it. If that doesn't work take it back to the place of purchase for an exchange. It is a hardware issue at that point.

Posted on Jun 28, 2009

  • 4 Answers

SOURCE: Laptop keyboard will sometimes type the wrong characters

Try doing this::
1) You might be infected with a malicious software. Download this tool from microsoft and scan your harddrive.http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=ad724ae0-e72d-4f54-9ab3-75b8eb148356&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2f4%2fA%2fA%2f4AA524C6-239D-47FF-860B-5B397199CBF8%2fwindows-kb890830-v2.11.exe
Hope it helps
2) Use flea power: Power down your PC and remove the battery, press the power button for atleat 5seconds, fix your battery back. and switch on

Posted on Jul 06, 2009

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This means the number lock is on - in the upper right hand corner of the keyboard is a series of 4 keys.  Far right is delete, then (from the right) insert, Prnt Scrn, and Num Lk.  Hit the Num Lk key, and the number 9 with the padlock should shut off.  Your keyboard should now work normally.  
Any more problems, let me know!

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XPS One Keyboard's Characters not functioning


Try to re-sync the keyboard to the computer. Here’s the procedure:
1) Turn the computer on.
2) Turn on the keyboard
3) Press the sync button on the rear of your computer’s left speaker.
4) Press the sync button on the keyboard. ( I believe it’s on the bottom of keyboard)

The sync button has a symbol next to it, (2 arrows going in clockwise direction).
Ensure that the keyboard battery has not run low.

If that doesn’t work, look for a Bluetooth icon in the lower right hand corner of your desktop and double click on it to open the Bluetooth configuration utility. See if there’s a configuration file for the keyboard. If there is, delete it and then re-detect Bluetooth devices.
Hope this helps.


Your responses are intended to improve the level of service provided. Please rate your experience.
Thank You.

Oct 20, 2008 | Dell Inspiron XPS Gaming Mouse Pad KU170

4 Answers

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