Hello...my problem is this...... everytime me or my employees run a report....x, or z....we are all always given a report that states we have made a considerable amount of money, more than what we actually...
Don't panic! Hair is irreplaceable, I know!
Fact: Cash registers only register what is being entered, and run a subtotal. At the end of the day, when you get the daily report, all transactions and the final amount are printed out for you.
I suspect several mistakes are/were made, and not corrected properly, or sales not voided when they should have been.
Punching an extra digit in a moment of rush is not as difficult as it seems. You'd be amazed!
One way to unravel the mystery would be to check all the day's transactions.
It is a cash register with 2 paper rolls, right? One for receipts, and one for the journal.
So, all you have to do is sit down at the end of the day and figure how many overpriced item were sold, or how many sales are duplicate, or how many sales were not voided.
And one more thing ... as Colombo would say, how many of your employees have free access to the cash register?
Do charge recipts match the register entries?
Does the cook and the bottlewasher have access to the register as well?
Do many customer come to get change?
Does the same thing happen when you are there?
And most importantly, how does your inventory compare to the sales?
Sounds like this has been going on for sometime, so take some time to try to figure out how these mistakes are made.
You're not an absentee business owner, are you?
Feb 14, 2011 |