Question about Philips 42PF9966 42 in. HD-Ready Plasma Television

2 Answers

Green screen I have a philips plasma screen, 42 inch that is 1080i, and works great, however, recently I bought a playstation three and hooked it up, games play great. when I went to play a blue ray it plays, but the characters and screen are all green, with some red. what could be causing this? I have tried 3 different HDMI cords and it is always the same. I am stumped.

Posted by on

  • 2 more comments 
  • jaufder Nov 11, 2008

    I have this exact same problem, with this exact same model of Philips plasma. My games and other menu screens look fine, but it's a hulk-green tinge on anything blu-ray. I'm calling Best Buy and i'm just going to have them figure out what to do about it, since I paid $400 for a 4-year protection plan on this TV.

  • matthewadams Dec 26, 2008

    Same here. Spent an hour with Sony Playstation tech support & Philips tech support. Playstation seems to be fine (no green on blu-ray disk playback on another HD TV in the house) with the same cords. Philips recommends a firmware update, but doesn't guarantee that it'll fix the problem. Since my TV is out of warranty, it'll cost $95 for a service tech to show up, plus the cost of any necessary repairs, if any.

    I'd rather do the firmware update myself, but my model (42PF9966/37) doesn't have a usb port -- only a proprietary port labeled "Service". Anyone know how to upgrade the firmware using the proprietary port?

    :(

    -matthew

  • matthewadams Jan 31, 2009

    Hi Jon,

    I just had GeekSquad out to the house and didn't get the same outcome as you. Can you give me details so that I can share your outcome with my local BestBuy so that I can also get an $800 credit towards a new one? My email is matthew (at) matthewadams (dot) me. I think I can make a case that if they do it for one person, they should do it for all.

    Thanks,
    Matthew

  • jaufder May 11, 2010

    Posting back to my own comment. I thought this may have something to do with the various formatting options on the Philips. I was getting the green screen issue under "widescreen" setting under the display options. I changed it to "Automatic", and got a great picture on the Philps....BUT--I got confident and figured, while I'm at it I should update my PS3 firmware. I successfully updated firmware, and now no matter what format I try on the Philips, I'm back to the all green picture on blu-ray....



    Still hoping for someone to post a solution!!



    -jon

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Thanks for the information Tvrepairtech--that's about what I had figured, I just didn't have the technical understanding to know for sure.

I eventually did figure out a way to make the Philips and the PS3 play nicely together, although it's somewhat annoying to enact.

If you start with everything OFF, and turn on your PS3 with the auto-start option selected, whatever DVD you're trying to watch will start up. Do not turn on your TV yet (hence the need for auto-start since you can't see your PS3 menu screen). Once you've given your PS3 about 30s to start up and go into the DVD, go ahead and turn on your TV. This ordering of startup seems to get around the Philips always going to green screen. I also found that, alternatively, you can use a receiver in the middle of the PS3 and the TV to perform the same function--go through the same process with the *receiver* off, and you get the same results, even if the TV is on behind the receiver during the process.

This is a very clunky way of watching a movie, but it works. I was able to convince Best Buy that the TV was not working as it should, and they junked it out and gave me an $800 credit towards a new TV, which of course works fine with the PS3. After paying $3300 for the Philips, $400 for the 4-year warranty, and spending about 8hrs of my time dealing with Best Buy, I'm not sure who got the better end of the warranty deal.

-jon

Posted on Jan 08, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am a TV repair technician and what you are experiencing with your plasma and PS3 is a HDMI compatibility problem. The Philips plasma and the PS3 electronic handshaking (EDID) are not right. This happens alot with an older version of HDMI like 1.1(Philips Plasma) and a newer version of HDMI 1.3 (PS3). A tv firmware or PS3 firmware update will not resolve the problem. I would recommend using the HD component video cables and that should work just fine for playing High Definition BluRay movies.

Posted on Jan 08, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a 42 inch philips plasma tv with a broken screen, could i replace it with a screen from a panasonic 42 inch tv


No--this is called a PDP or plasma display panel and no two (even same brand) can be interchanged.

The cost of a Panel exceeds the cost of a new set--broken screen=fatal issue.

Mar 31, 2012 | Philips 42PF5521D 42 in. HD-Ready Plasma...

2 Answers

2006 42" plasma has blank


Plasma and LCD TV sets are prone to having capacitors in the power supply section fail. This is the most likely cause for the probem you describe. When capacitors fail your will commonly see one or more of the following symptoms.
  • No video, Power light is on or blinking.
  • TV is making a clicking noise.
  • TV takes a while to come on
  • Screen is very dim or flickers.

Again, You can get a power supply repair kit with the parts, detailed instructions, and support from sites such as www.TvRepairKits.com . Or just click here to see more details on their kit.

Here are pictures of capacitors...Notice that the ones below look bloated. They have failed and will need to be repalced.



ecollier2012.jpg
Capacitor being replaced! Fairly easy DIY fix.

ecollier2012_0.jpg
Again, You can get a power supply repair kit with the parts, detailed instructions, and support from sites such as www.TvRepairKits.com . Or just click here to see more details on their kit.

Apr 23, 2011 | Philips 42PF9630A 42 in. Plasma Television

2 Answers

Philips flat screen 42" flashing red light 7 times it stops for 5 seconds and 7 more flashes if i unplug and plug it a few time it will come on


my 42 inch phillips, i turn it on green light comes on for 10 sec then red light comes on and flashes 4 times then stops for 5 sec then repeats.

Apr 20, 2010 | Philips 42PF9631D 42 in. Plasma Television

2 Answers

THE MENU KEEPS POPPING UP ON THE SCREEN CONTINOUSLY ON MY 42 INCH


I had an LG 37" LCD that did this to me. Turned out to be bad solder joints on the side button board. Just reflowed and it starting working fine.

But now that I think about, I had another set do the same thing, only it wasn't the button board. I had to upgrade the TV's firmware via the USB service port. Just needed a USB flash drive and downloaded the firmware from the mfg's website. There were easy to follow instructions there too!

Nov 29, 2009 | HP PL4260N 42 in. Plasma HDTV

1 Answer

42'plasma phillips tv


I had the same problem and fixed with a great online tutorial. Just replace 3 capacitors available at Radioshack onthe the board. 2662, 2663, 2664 1 is a 1000uf the others are 100uf. Max Volts need to be over 25. It worked great, check http://dynamicorange.com/2008/06/25/fixing-a-plasma-tv/
for more detail.

Jan 06, 2009 | Philips 42FD9932 42 in. Plasma Television

1 Answer

Philips 42 inch plasma 42pf7320a/37


My TV this with this . What can be ?
philips-42-inch-plasma-42pf7320a-37-nhe5gy2xupfnvv1disgbrgaq-1-0.jpg

philips-42-inch-plasma-42pf7320a-37-nhe5gy2xupfnvv1disgbrgaq-1-2.jpg Help me please

Nov 13, 2008 | Philips 42PF7320 42 in. EDTV-Ready Plasma...

1 Answer

Vizio P2 42 in. HDTV-Ready Plasma


Search Google "Screen Burn-In."
Mainly Plasma screens are affected by it.

Sep 20, 2008 | Vizio P2 42 in. HD-Ready Plasma Television

1 Answer

Philips 42pf9946/12


The plasma display screen is made of a matrix of elements connected to cables along the side and top. On your unit, some of these many, tiny connections are making contact intermittantly thus losing the elements in that area. These contacts are held in place with just pressure and if that is disturbed, you lose that line of elements. Try squeezing the cabinet of the TV on the outside at the top in the area of the loss and see if that makes a difference. May have to go inside and see if the contact assembly is disturbed or warped or something.

Dec 31, 2007 | Philips 42PF9946 42 in. EDTV-Ready Plasma...

2 Answers

42 Inch Philips plasma


if is under guarantee return this lemon ..hard to get parts for

Nov 02, 2007 | Philips 42FD9932 42 in. Plasma Television

Not finding what you are looking for?
Philips 42PF9966 42 in. HD-Ready Plasma Television Logo

512 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Flat Panel Televisions Experts

The Knight
The Knight

Level 3 Expert

68202 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

 Grubhead
Grubhead

Level 3 Expert

4576 Answers

Are you a Philips Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...