Sorry about the earlier posting, this is my first time. Anyway please see my problem below.
Replaced hardrive in a Dimension 3000, installed Windows XP Professional and have no sound. I go to control panel and the Sounds and Audio devices are grayed out saying No audio device installed. I tried to install the driver from Dell and I receive a message during setup that the Audio driver does not suport your computer hardware. There is only one driver and it is the R94481.exe. I did a diagnostics and the sound passed the test for the 8 tones. Other than that, I have no sound.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most of the Dell driver downloads are .exe files. They are self-extracting executables (much like a ZIP file). You need to first double-click the downloaded file and when the extraction window pops up, make not of the directory that the file is going to extract to (usually c:\dell or c:\drivers). Once you noted the directory, continue with extracting the files. Then go into your device manager (control panel, system, hardware, device manager) and find the sound device that is either disabled or not loaded properly (usually will have a yellow exclamation mark next to it). Double click the device and "update driver". When prompted, point to the folder that the files extracted to earlier, and then the device should load properly.
Some Dell drivers include a setup.exe file, but most of them follow the above-listed format.
AH yes, Kristen very familiar with your issue, it is trying to load the primary boot record from a device it dosen't see , ( re: a floppy thats not there) you need to check the BIOS and make sure the booting sequence is correct (re:disable floopy if one dose not exist, etc) please write back if you need help doing all of these things
If you would like to take a drastic measure to fix this problem, just take everything you have on your computer that you want to keep and save it. Burn it onto a CDR, DVD or put it on an external device such as an external hardrive or a memory stick. Make sure you have all the dics that came with your computer. Such as the Operating system CD and the CD which contains your drivers. I believe that disc is called the Dimension Resource CD. Then wipe you hardrive clean. I used a program called D-ban to do this on my computer. It was free and I found it on the internet at http://www.dban.org/ Now that your hardrive is clean and you saved the stuff you wanted to keep, just reload windows by placing the operating system CD into your cd drive and reboot your computer. When the first window opens hit your F12 key then boot from the CD drive. Folow the onscreen directions and this will reload your operating system. Then install all the drivers from the Dell dimension resource CD. WOW!! Now your computer will run like it is brand new. It will seem like you just bought it new. I have done this several times to my computer. It is a little time consuming but it works like a charm. It will also remove a computer virus if you have one.