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CD player says no disc...cleaned using lens cleaning disc and and worked normally but now saying no disc again...recleaned and working normally again but if I skip a track it doesn't seem to find the next track instantly and 'hangs' for about a minute. Can I arrange to have it professional serviced/cleaned ???

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  • 142 Answers

You need a new laser. Even if a technician turns up the laser power level and it works it won't last more than a few months or so. Time for a new laser or most likely a new unit because that is almost always more cost effective. Good Luck!!
barneyluc

Posted on Oct 05, 2008

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Cd carriage does not always load cd properly


Yes,as rightly suggested,dirts can cause the optical lens to reject some CDs.Use a a CD cleaner to clean the optical lens.If the problem persist,then you will need a qualified service personel to replace the lens.

Apr 07, 2014 | Bose Awrc1g Wave Radio Cd Player Only -...

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Keeps on pausing when playing cds tried using cd cleaner cd


It does not necessarily mean that the lens of the player might be dirty when you experience this kind of problems. It may be as a result of a weak lens or damaged disc.
You can try getting a disc with a clean face and try to see if it does the same thing. Also, make sure that you use a soft piece of cloth to clean the face of the disc before playing. Try to do this as gently as possible as it would help to remove some amount of hitches.
Also, the lens of the player might be weak and require replacement. In this case, no matter how you use the cd cleaner, it is not going to help unless you replace the lens.
Lastly, the recording of the disc might be bad and may require you to purchase another one. Sometimes, some discs have bad recordings and cannot play without hitches. This is a fault that comes from the production and not from your disc or player.
The best way to avoid these hitches are by doing the following.
1. Keep your discs in a clean and dust free environment.
2. Make sure you always keep the player closed so as to protect the lens from dust.
3. Ensure that you play disc with clean surface as scratched surface could result in a damaged lens.

Jul 04, 2011 | Audio Players & Recorders

2 Answers

CD tray opens and shuts fine. With CD loaded and shut the screen still says NO DISK. These are disks which have always played without problem on this CD player. Is there anything I can try before taking...


When the CD player loads properly and still reads as no disk this indicates that the player lens (Optical device which reads the disk information) Is either dirty or bad. The only option you have is to get a disk lens cleaner and run it on the system. Once you run it, it is supposed to work if the lens is not spoilt. Otherwise you will just have to replace the lens by taking it to a repairer.
Hope this solution has been helpful?

Jan 17, 2011 | Audio Players & Recorders

1 Answer

I have a mini hifi sony mhc dx50 the 3 disc changer doesnt work it wont play any cds and says there is no cd in it when there is any ideas?


It may be a dirty laser lens, or the laser is worn enough that is can't read the discs any more. There are cleaning CDs available, but I haven't found them to work very well most of the time. The most effective way is to clean the lens with a cotton swab moistened with optical cleaning liquid. That means opening the unit to get to the lens, of course, and some Sonys are harder than others. It's not an impossible task, though.

If the player still doesn't read discs after cleaning the lens, the pickup probably is bad. There are other possible causes, but the pickup is the most common. Thanks for asking on Fixya!

Oct 14, 2010 | Audio Players & Recorders

1 Answer

Hello I have a Pioneer XC-L11 cd player It no longer plays or reads cds - the display just says that there is no cd in the machine Any ideas?


It is most likely that the laser pick up is bad. That is the part that reads the disc and is the most common reason. You can try a lens cleaning disc to see if it just needs to be cleaned, but if that does not work you will need to take it in for service. This problem can be caused by several different things, from the spindle motor (spins the disc), to the pick up (reads the disc), or even an IC that controls one of those things. Once you have cleaned the lens, you can also try cleaning the disc's. If a disc has a fingerprint or scratch in the area of the disc that is know as the TOC (table of contents), it will not read the disc. Fingerprints in other areas of the disc will cause the player to skip or even stop playing. I use windex and a soft cloth like a bath towel to clean the disc's, it works as good or better than the disc cleaning kits you can purchase, and it is much cheaper.

If none of this helps, it has a problem that only a trained technician can figure out with the proper test equipment. Then you must decide if it is worth getting fixed. Some service centers offer free estimates, but those are the ones that don't actually check your equipment first before giving an estimate. They just give you a ballpark figure that is usually pretty high. To get an acurate estimate you normally have to pay for it. A technicians time is worth money, my shop charges $25 for an estimate.That is pretty cheap. Some are as high as $65 for an estimate. But if you are paying for an estimate, they will normally at least troubleshoot the unit and determain just what the problem is, compared to a free estimate which is just a guess and a ballpark figure usually high to cover the cost no matter what the problem is. You may also end up paying much more for a repair when you get a free estimate, because you have already approved that amount, and many shops will charge you that much even if they find a simple problem that only takes 30 minutes to fix.

Replacing a pick up normally cost about $125 to $150 because the part can sometimes cost as much as $75.

I hope this was helpful for you and lets you make an informed decision. let me know if you need any more help.

Dave

Jul 13, 2008 | Pioneer Audio Players & Recorders

1 Answer

Im getting a display message on my cd player saying no disc,but there are discs actually in there.it will pick the disc up but it will not play any of my discs.could you please help.


Try using a lens cleaning disc and see if that helps, if not, it will need service by a professional. The most common reason for that error is a bad laser pick up in most cd players. You never gave the model number or who makes your cd player so there is not much more that can be offered.

Jul 03, 2008 | Audio Players & Recorders

1 Answer

When i insert a cd, the screen says E1?? an then ejects the cd again? its a car sterio (panasonic)


The player is unable to read the disc. Try removing the unit from the car and opening it up. Clean the lens using a cotton swab and alcohol. That may resolve the problem. If not, the optics will need to be replaced.
Dan

Apr 08, 2008 | Audio Players & Recorders

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