Question about HP LaserJet 6p Printer

3 Answers

Hp Laser jet 6 p

I printed documents wraped itself aroun the back roller.
How can I take it out?
Thanks for your help.
John Acs

Posted by on


3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have had this painful experience numerous times with this printer. For preventative measures, my recent experience indicates that this seems to happen when you are printing numerous pages without much of a break between. For example, printing a single 20 page document may cause the 12th page to wrap or jam at the output. Or, printing 20 one page documents may do the same thing. I think it has to do with the fusing roller getting too hot and causing the toner to stick to it, bringing the paper along for the roller ride.

Another similar problem is that the paper gets folded "accordion" style. To prevent that, I now run this printer almost exclusively with the straight through paper path, rather than have it exit on top.

The first time I tried your solution (x-acto knife), I cut black sleeve and had to buy a new $200+ exit unit. So below, finally is my solution. Just please keep in mind that I can't be responsible for any damage if you don't have the same positive results that I have had (I've done this a few times).

You can remove the entire exiting assembly, which includes the fuser. You need to remove the entire outside casing, as I recall, so locate every screw you can find and remove them. As I recall, there are two screws holding the fuser assembly to the printer chassis, but there may be four, I just don't recall for sure. Either way, remove those screws, then the assembly should be able to slide out.

Once you have the assembly out, you should see a couple of springs holding the two rollers together. Remove those springs, then the rollers, and then you should be able to unroll the paper from the roller.

You'll need to to all of the reverse, obviously, to reassemble the printer. After you do this once, you'll know why I now take preventative measures. This is a very time consuming process, but defintely safter than using a x-acto knife.

If you have this occur a second time, you might want to determine if you are printing a lot of pages without giving the printer a cool down time. If so, try printing just a few pages, giving it a break, then going back.

Good luck.

Posted on Oct 16, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried to take the printer apart without sucess.
With an exacta knife a cut the rolled up paper and painfully, bit by bit I pulled it out.
Surly there is a better way to do it.

Posted on Oct 06, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.

    Vice President:

    An expert whose answer gotĀ voted for 100 times.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 87 Answers

Replace the output fuser assembly and your problem is solved.

Posted on Jan 10, 2009

  • HW_Dude
    HW_Dude Jan 11, 2009

    Here is a PDF for you.

    Enjoy, hopefully this helps.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My printer is printing a purple line at the beginning of my document

try cleaning all roller and all reachable part inside, then chek the print result again. if not just replace new cartridge coz that always solve my prob..
hope your prob solve too.

Oct 27, 2013 | HP Laser Jet CM2320NF Laser Printer...

1 Answer

I am using HP Laser Jet 1320 Printer i have a problem while printing as follows PCL XL error Sub System: Kernel Errror: Illegal Tag Operator: 0x1b Position: 6

This appears to be an issue with the driver.
Before replacing the driver though, make sure it isn't just the document itself that is the issue.
Try printing several different documents. If all other documents print, there's a problem with the document itself.
If several, or all documents from multiple sources (not all generated from the same program) then it's time to completely uninstall the driver, and then go to and get the driver specifically for your operating system for that printer and install it.
Remember to reboot between the uninstall and the reinstall.

If this yields the same results, then install an HP laserjet 4 driver on the same port as the currently installed driver using the add printer function in control panel/printers.
print the offending documents through this driver by selecting the HP Laserjet 4 as the printer when printing. If this solves the issue, make the laserjet4 the default driver.

Jun 04, 2011 | HP LaserJet 1320n Printer

1 Answer

Hp laser jet 1100 printer cannot print a document?

Refer the below link if hp laser jet 1100 printer cannot print a document

Jan 03, 2011 | HP LaserJet 1100 Printer

2 Answers

HP Laser Jet 1100 - Pulling Multiple Pages thru when printing

Just by Cleaning and changing the Pickup roller
Click here and Follow the steps.
Please rate my response!!!

Jan 29, 2010 | HP LaserJet 1100 Printer

1 Answer

How do I clean the rollers on my laser jet printer, it prints with a long black strip in the middle of the page. Hp laser jet 1320

Most likely the heat roller is breaking down in the fuser. The fuser must be replaced. But before going that far, replace the toner cartridge, as it may have a bad cleaning blade. 85% of all print quality defects are cartridge related. This particular model of machine has a very brittle heat roller that more often than not wears out prematurely. This is true across the board for all of the newer HP low end laser printers unfortunately.

Sep 30, 2009 | HP LaserJet 1320 Printer

1 Answer

I have streaks on my print outs from hp laser jet

check your toner cartridge, check your fuser rollers and check your transfer roller assembly.

Sep 23, 2009 | HP LaserJet 4 plus Printer

1 Answer

Hp laser jet1100 prints white lines

Hi ejazmusavi:
Try this.
Toner/developing cylinder 37.7 mm (1.48 inches)
Toner/primary charging roller 37.7 mm (1.48 inches)
Heating element 56.5 mm (2.22 inches)
Transfer roller 45.2 mm (1.78 inches)
Pressure roller 62.8 mm (2.47 inches)
Toner/drum 75.4 mm (2.97 inches)
Feed roller 55.1 mm (2.17 inches)

Hope this helps

May 29, 2009 | HP LaserJet 1100 Printer

1 Answer

HP 1000 Laser Jet Printer - error printing

Turn the printer off and then back on. Does it go to the ready state? or does it come up and error? If the error only comes up when asking the printer to print then the printer probably has a worn paper pickup roller. You can take the old roller out and rotate the rubber tyre a little.

Mar 26, 2009 | HP LaserJet 1000 Printer

1 Answer

No Paper Pickup error

Check all this ---------
1.check the paper pickup roller may be its not functioning
2.check the paper pickup sensor(clean this)
3.check the paper pickup tray for proper work.
4.check the gear of paper pickup.


Mar 20, 2008 | HP LaserJet 3390 All-in-One Multifunction...

Not finding what you are looking for?
HP LaserJet 6p Printer Logo

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides