I recently bought a used laptop, Compaq Presario 2538CL, and I want to know how to completely wipe the thing clean, and start fresh, so there's no chance of hidden spyware, viruses, junky software, etc. How do I do this, and please know that I am not any kind of computer expert, so don't use too much "jargon". Thanks!
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If your using win 7 download the program called unassociate,usually unassoc.exe it unassociates files from a certain program, but the best solution is to back up your files and reformat to wipe out whatever virus is in there and to have a clean and fresh install.
This is generally not recommend unless you are a professional shop. If you asked the question, I doubt if you are qualified.
OK, you want to do it. The chip is flow solder which is very difficult to remove and replace. Odds are you will melt the chip and all the nearby circuits. This assumes you can get the motherboard out of the laptop.
So ur files are still corrupt then. You can place your Windows Cd in and have it restore. However this can cause other issues later. Best thing to do is wipe it out and place the OS on there fresh again. If you do not have a CD borrow a retail version from a friend use your key. You may get a vallidation error stating u need to enter a new key. If so choice the telephone activation method. If still no help then choice operator and tell them ur hard drive crashed they will authenticate your current key.
stick in windows xp cd got keys i hope then boot to it from bios set cd player to boot 1st in that order then when u boot up ask u boot from cd from ther follow on screen ins ok easy then update it ect get latest drivers in do windows custum scan
If you want to complete erase the hard drive and start fresh you will need an operating system disc, there no other way, other than going through and manually deleting every file and program that you don't want. Doing a system restore back to the earliest point, will still leave any installed files and programs intact.
hello. do you have the soft ware that can with it .? when u got it. ? you can try to reinstall it. or get new software to upgrade it . up need to wipe the harddrive clean and start fresh copy.on your HARDDRIVE. !!! OR TAKE IT IN TO A SHOP AND LET THEM DO IT FOR YOU. GOOD LUCK.
well 2 things you can do,
When starting up you can push F8 or F2 so you get in the safe mode.
Run virus scanner from there.
It can also be a faulty HD. Which is a little more expensive to change out. Hope on the safe mode solution.