Question about Kodak I260 Captiva IA-Express Path-Through Scanner
My Kodak I260 paper tray does not automatically lower after all pages have been scanned or feed into the unit. This condition appears several times a day after scanning 25 to 100 hundred documents at a time - we are using Windows 2000. The tray sensor does not appear to be clogged or dirty and the unit requires a power cycle to recover.
The Kodak i260 has a fixed Paper Tray and does not automatically move up and down?????
Posted on Jul 06, 2009
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Jun 19, 2014 | Kodak i780 Sheetfed Scanner
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Xerox Scanners Support
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