Question about Whirlpool AWM8143 Front Load Washer

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Fault code F11 on whirlpool AWM8143 6th sense mwashing machine

Does anyone know what fault code F11 is on this machine. It seem to stop at several different places in the program cycle with this error code.

Whirlpool AWM8143 front loader

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  • edandmary Oct 05, 2008


    Thanks for your quick answer. I will try the cable harness first. Are these control boards located in the front panel of teh machine or somewhere else?



  • edandmary Oct 20, 2008


    I am still struggling with this problem. There seems toi be only one board located just under the top panel at the front, close to the control knobs. This is in a plastic cover with many cable connectors attched. I have checke all of these connectors and seem ok. The fault is that it always fails during teh final spin cycle, although on a lighter load it did complete the program. Could it be some kind of torque ( current) sensing of teh motor or a tilt switch of some kind?

    Thanks for any help


  • edandmary Oct 27, 2008

    Hi DrCool

    I am still struggling. Iidentified the Motor control board and have checked all cables and connectors between and on both boards and no joy. ( I only get to work on thsi at weekends) It still fails each time as the speed is ramping up during final spin ( lower speeds are ok) I checked out the cost of replacement boards and it is as much as a new machine (>400 UK Pounds).

    So what I want to know is how can I get hold of the circuit schematics? I am good with electronics and may be able to repair these boards. I think it may be some over current trip circuit.

    Thanks for any help

  • thomaseves Apr 09, 2009

    my machine wont even switch on i have the awm6163 1600 spin washer and it comes up with the same fault f11


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Got this from another site....

Starting to see these fault codes pop up in these otherwise fine machines. The F/11 code is just a generic code generated when there’s a communications error between the two main control boards in the washer. These two boards are the motor control unit(MCU) and the central control unit(CCU).
A common problem is the wiring harness jiggling loose; remove and reseat it and that usually fixes it. If not, then you’re looking at spending some money on control boards. Yes, I said boards, plural. The really sucky part is that there’s no way to definitively and conclusively prove which board, the MCU or the CCU, is at fault so, unfortunately, that only leaves the parts changing monkey method: replace both boards,

But, on a brighter note, the electronics are covered under warranty for 24 months. If your machine is older that this, then you’ll need to shell out some shekels

tnx 4 using fixya,


Posted on Oct 05, 2008

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  • francis rivero Oct 05, 2008

    they are located inside the unit. not at the front panel.

    tnx again,

    don't forget to rate a fixya,


  • francis rivero Oct 20, 2008

    the other board is located at the lower part of the unit. the motor control board. it is logical that with a big load( big vibration), less load ( less vibration), the wires could be loose more with a big load rather than with a small load.

    the wires are just there and with vibrations, they become loose and disconnect and trigger the F21 error.

    tnx again,


  • francis rivero Oct 28, 2008

    hi edie,

    sorry for the delay in response. we have different time zone.

    anyway, the board's schematics is not available form us. it is a sub contractor part and they don't give those details. we just replace the boards without part replacement nor repair.

    tnx 4 using fixya,



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Communications error.

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