Question about Whirlpool AWM8143 Front Load Washer

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Fault code F11 on whirlpool AWM8143 6th sense mwashing machine

Does anyone know what fault code F11 is on this machine. It seem to stop at several different places in the program cycle with this error code.

Whirlpool AWM8143 front loader

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  • edandmary Oct 05, 2008


    Thanks for your quick answer. I will try the cable harness first. Are these control boards located in the front panel of teh machine or somewhere else?



  • edandmary Oct 20, 2008


    I am still struggling with this problem. There seems toi be only one board located just under the top panel at the front, close to the control knobs. This is in a plastic cover with many cable connectors attched. I have checke all of these connectors and seem ok. The fault is that it always fails during teh final spin cycle, although on a lighter load it did complete the program. Could it be some kind of torque ( current) sensing of teh motor or a tilt switch of some kind?

    Thanks for any help


  • edandmary Oct 27, 2008

    Hi DrCool

    I am still struggling. Iidentified the Motor control board and have checked all cables and connectors between and on both boards and no joy. ( I only get to work on thsi at weekends) It still fails each time as the speed is ramping up during final spin ( lower speeds are ok) I checked out the cost of replacement boards and it is as much as a new machine (>400 UK Pounds).

    So what I want to know is how can I get hold of the circuit schematics? I am good with electronics and may be able to repair these boards. I think it may be some over current trip circuit.

    Thanks for any help

  • thomaseves Apr 09, 2009

    my machine wont even switch on i have the awm6163 1600 spin washer and it comes up with the same fault f11



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Got this from another site....

Starting to see these fault codes pop up in these otherwise fine machines. The F/11 code is just a generic code generated when there’s a communications error between the two main control boards in the washer. These two boards are the motor control unit(MCU) and the central control unit(CCU).
A common problem is the wiring harness jiggling loose; remove and reseat it and that usually fixes it. If not, then you’re looking at spending some money on control boards. Yes, I said boards, plural. The really sucky part is that there’s no way to definitively and conclusively prove which board, the MCU or the CCU, is at fault so, unfortunately, that only leaves the parts changing monkey method: replace both boards,

But, on a brighter note, the electronics are covered under warranty for 24 months. If your machine is older that this, then you’ll need to shell out some shekels

tnx 4 using fixya,


Posted on Oct 05, 2008

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  • francis rivero Oct 05, 2008

    they are located inside the unit. not at the front panel.

    tnx again,

    don't forget to rate a fixya,


  • francis rivero Oct 20, 2008

    the other board is located at the lower part of the unit. the motor control board. it is logical that with a big load( big vibration), less load ( less vibration), the wires could be loose more with a big load rather than with a small load.

    the wires are just there and with vibrations, they become loose and disconnect and trigger the F21 error.

    tnx again,


  • francis rivero Oct 28, 2008

    hi edie,

    sorry for the delay in response. we have different time zone.

    anyway, the board's schematics is not available form us. it is a sub contractor part and they don't give those details. we just replace the boards without part replacement nor repair.

    tnx 4 using fixya,




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Communications error.

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    4 Answers

    F11 code flashing-washer stops


    try to unplug it end then check the control timer if it is broken !!!!

    or open it if you know and fix it may be the spring that pull back the pause botton
    might be broken go check it?

    Sep 19, 2008 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    What does F11 error message stand for on my Whirlpool awo 9565 washing machine?

    The F11 fault code indicates a serial communication error between the Machine Control board and the Motor Control board. This can be caused by several different problems.

    A failed Machine Control board could be failing to provide the Motor Control board with proper voltage. If this is causing the F11 code, then the Machine Control board would need to be replaced.

    The Machine Control board could also be failing to supply proper voltage to the door lock assembly. The Machine Control board would need to be replaced for this failure as well.

    Voltage flows from the Machine Control board to the Door Lock Assembly. The Door Lock then energizes and closes the Door Lock MAIN Switch. Voltage flows out of the Door Lock Main Switch to the Motor Control board. So if you have power into the Door Lock Assembly but not out of the Main Door Lock Switch, it will give you an F11. If so, you will need to replace the Door Lock Assembly.

    You could have a bad Motor Control board that is causing this failure. A bad wiring connection between the Motor Control board and the Machine Control board could also cause this fault code. A bad wiring connection between the Motor Control board and the drive motor is also a possible failure. A failed drive motor could also cause the F11.

    With so many possible causes for this failure, I recommend calling a service technician to diagnose and repair the problem in your washer. If you are able to unplug the washer and check the wiring connections, you may be able to find a loose wire harness connection that is causing the problem. Much of the diagnosis for the potential problems noted above requires live voltage checks. I do not recommend conducting these types of checks yourself. Unless you want to take a chance and replace the Machine Control board and the Door Lock Assembly,

    Aug 15, 2014 | Whirlpool Washing Machines

    2 Answers

    My kenmore elite smartwash/he4t

    The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.

    Dec 02, 2012 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Bosch dryer F11 error code

    F11 indicates a fault with the main control board.
    Prepare yourself for a shock when you click on the parts link.

    Click here for the part

    Oct 31, 2012 | Washing Machines

    1 Answer

    Washer stops at the same point every time which is after it fills with water. After several hours it will then restart. Do you know what the problem might be? Thank You


    There are different faults that result in machine stopping mid cycle, hanging or not completing the cycle. Thermostat and element, pressure switch, balance switch, control module, door switch and motor must be tested. Common faults when machine stops mid cycle always at same time concern pressure switch and heating system. Some are described here (I know your machine properly stops and does not hang like the one in example): Washing machine takes a long time to end cycle.

    To know what the problem is you need to run a test cycle. Instructions on how to run a test cycle are described in the tech sheet that is normally placed inside the machine. The tech sheet is usually tucked in an envelope hidden inside the control panel. It is necessary to remove the control panel held by screw to see if the document is still there. Power must be disconnected first.



    Sep 07, 2011 | Kenmore Washing Machines

    1 Answer

    Door locked/ cycle won't complete

    If you need to get the washer door open, there is a manual release lever that you can use. The following links explains how:

    Now, with your clothes rescued, the next link explains the "F11" error:

    I know it seems like a lot with the second link. In most cases I have found, the CCU is the cause of the F11 error code, but read through the information carefully and doublecheck everything. It can be replaced if you wish to perform the repair yourself. I hope this helps you.

    Aug 18, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Error F11

    Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes. Works for certain machines, dont see why it wont for yours.

    Dec 10, 2007 | Kenmore 46462 Front Load Washer

    4 Answers

    F11 code washer locks up

    We've had this problem for about a yr when i finally firgured out how to correct it. the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get. How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all

    Aug 07, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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