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Re: Fault code F11 on whirlpool AWM8143 6th sense...
Got this from another site....
Starting to see these fault codes pop up in these otherwise fine machines. The F/11 code
is just a generic code generated when there’s a communications error
between the two main control boards in the washer. These two boards are
the motor control unit(MCU) and the central control unit(CCU).
A common problem is the wiring harness jiggling loose; remove and
reseat it and that usually fixes it. If not, then you’re looking at
spending some money on control boards. Yes, I said boards, plural. The
really sucky part is that there’s no way to definitively and
conclusively prove which board, the MCU or the CCU, is at fault so,
unfortunately, that only leaves the parts changing monkey method: replace both boards,
But, on a brighter note, the electronics are covered under warranty
for 24 months. If your machine is older that this, then you’ll need to
shell out some shekels
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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The F11 fault code indicates a serial communication error between the Machine Control board and the Motor Control board. This can be caused by several different problems.
A failed Machine Control board could be failing to provide the Motor Control board with proper voltage. If this is causing the F11 code, then the Machine Control board would need to be replaced.
The Machine Control board could also be failing to supply proper voltage to the door lock assembly. The Machine Control board would need to be replaced for this failure as well.
Voltage flows from the Machine Control board to the Door Lock Assembly. The Door Lock then energizes and closes the Door Lock MAIN Switch. Voltage flows out of the Door Lock Main Switch to the Motor Control board. So if you have power into the Door Lock Assembly but not out of the Main Door Lock Switch, it will give you an F11. If so, you will need to replace the Door Lock Assembly.
You could have a bad Motor Control board that is causing this failure. A bad wiring connection between the Motor Control board and the Machine Control board could also cause this fault code. A bad wiring connection between the Motor Control board and the drive motor is also a possible failure. A failed drive motor could also cause the F11.
With so many possible causes for this failure, I recommend calling a service technician to diagnose and repair the problem in your washer. If you are able to unplug the washer and check the wiring connections, you may be able to find a loose wire harness connection that is causing the problem. Much of the diagnosis for the potential problems noted above requires live voltage checks. I do not recommend conducting these types of checks yourself. Unless you want to take a chance and replace the Machine Control board and the Door Lock Assembly,
The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.
There are different faults that result in machine stopping mid cycle, hanging or not completing the cycle. Thermostat and element, pressure switch, balance switch, control module, door switch and motor must be tested. Common faults when machine stops mid cycle always at same time concern pressure switch and heating system. Some are described here (I know your machine properly stops and does not hang like the one in example): Washing machine takes a long time to end cycle.
To know what the problem is you need to run a test cycle. Instructions on how to run a test cycle are described in the tech sheet that is normally placed inside the machine. The tech sheet is usually tucked in an envelope hidden inside the control panel. It is necessary to remove the control panel held by screw to see if the document is still there. Power must be disconnected first.
I know it seems like a lot with the second link. In most cases I have found, the CCU is the cause of the F11 error code, but read through the information carefully and doublecheck everything. It can be replaced if you wish to perform the repair yourself. I hope this helps you.
Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes. Works for certain machines, dont see why it wont for yours.
We've had this problem for about a yr when i finally firgured out how to correct it.
the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get.
How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all