Question about Philips GoGear HDD075/17 MP3 Player

1 Answer

Go gear wont turn on

I only just got it and i charged it up and it light up and flashed really fast so after 4 hours i unplugged it and connected it to my laptop but it says it isnt connected and i cant turn the mp3 on. when its plugged into the computer it doesnt light up and it says its not actually connected what do i do? i cant find the reciept to take it ack :S x

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  • dberry569 Dec 06, 2008

    I went to charge it up,cause I have not used it in awhile,when I plugged the charger in, the light lights up but blinks really fast but doesnt seem to charge. when I hook it up to computer it says device not plugged in. can anyone please help

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Make sure the hold/lock is not engaged first.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

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