Question about Tomtom ONE GPS Receiver

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TomTom one My tomtom one has suddenly stopped working despite the power button lights on both the receiver and the usb cable being being on.

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  • zasi154 Oct 07, 2008

    NOT CHARGING AT ALL - ??

  • sampsonmarg Oct 11, 2008

    My compter is not recognizing my device

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You may need to reset the unit. To do this find the small hole in the base of the unit and push a paper clip into it. You will feel a soft click.

The unit should then power up as usual.

Posted on Oct 07, 2008

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Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

May 14, 2015 | Tomtom GPS Devices

1 Answer

Screen lights up on tomtom1535 but the screen does not show information options


You could try to perform a "soft reset" by disconnecting your device from a charger or USB-cable. Then you keep pressing the power button until you hear the TomTom startup sound. Then release the power button and let the device startup. If you're problem still is not solved, you could try to update the firmware of the GPS by installing MyTomTom on your computer. You need to download and install the program, make an account, and if you connect the GPS with a USB cable to your computer, you can update the device software. Never disconnect your GPS while the software is writing data to your GPS. If your GPS came with lifetime map updates the software will also update the mapa data which can take up to three hours. If these tips don't work, I suggest calling the TomTom support line, or send in the GPS for repair.

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TOMTOM GO LIVE 1000 Orange charge light will not


The battery is stuffed and needs replacing. It is a well know issue.

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Tomtom one 130 stopped working and will not turn on despite repeated attempts to charge and reset unit


Mine is only working by pressing ON/OFF button more than 15 seg. Sometimes I need to repeat this procedure several times to get it working. Antonio Cesar

Dec 19, 2009 | Tomtom ONE 130S Car GPS Receiver

1 Answer

Tom Tom suddenly won't turn on. It is 2 years old. Has worked with no problem. Battery continually charged as I drive. Used re-set button to no avail. Need today for a trip!


plug it in to the usb cable to your computer for a few hours, then press and hold the power button for up to 15 seconds or untill it starts.

after it starts run tomtom home and get the latest updates for it.

if you do not have tomtom home, you can get it HERE just follow the directions after you download and install it on your computer.

bill 380e138.gif

Oct 29, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom xl does not turn on. been on charge all night and using car charger still makes no difference


try the usb cable to your. this is the recommended method to charge a tomtom when it wont power on. for reasons unexplained by tomtom they do not recommend the car or house charges.

plug it in via the usb cable to your computer for a few hours(make sure the green light is on and nice and bright) then press and hold the power button(this could take up to 20 seconds)



bill

Oct 15, 2009 | Tomtom ONE GPS Receiver

2 Answers

My tomtom won't turn on when I've charged it for several hours in the car and now at my computer. The green light is on but I still can't get it to turn on.


try the usb cable to your. this is the recommended method to charge a tomtom2.gif when it wont power on. for reasons unexplained by tomtom they do not recommend the car or house charges.

plug it in via the usb cable to your computer for a few hours(make sure the green light is on and nice and bright) then press and hold the power button(this could take up to 20 seconds)



bill

Oct 15, 2009 | Tomtom GO 700 GPS Receiver

2 Answers

Tom tom just stopped working


my tomtom does it now and then. solution is to take it to the car plug the car charger in to it, then press the reset button wait about 3 or 4 secounds and should come back on you don't have to remove your card. plging in to the computor does nothing it needs power when you press the reset botton

Sep 07, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 will not turn on even after pressing reset button


hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

Aug 18, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tom tom one v1 Loose power connector


If the problem exists both when you use the vehicle power connector and the usb cable to your computer, then you have to assume that the problem is with the socket on the One. If it's still in warranty, I would send it back to Tom Tom for repair. Contact customer support for repair information.

The link is as follows:

www.tomtom.com

Jan 26, 2009 | Tomtom ONE GPS Receiver

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