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hi, the first thing you need to do is to contact your service provider, requesting for internet settings..once the setting is sent to you, all you need to do is to save the setting..you can now go to the browser part of your phone to connect the internet.
Sounds like you have a PUK issue. here is all about that.
PUKs, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it.
Mobile phones are also blocked when they are reported stolen and if there is an outstanding payment on the account.
It is important to differentiate between unblocking phones (using a PUK) and unlocking mobile phones (using another type of code). More information on unlocking phones will be available here in the very near future.
NOTE: It is a criminal offence for anyone to attempt to unblock a mobile phone, other than the network provider who put the block on the phone.
If your phone has become blocked by mistake, for example you have entered the PIN incorrectly on three consecutive occasions, then you need to contact the mobile phone network operator with your details. To explain a little more, specific to your mobile phone network, use the links above to navigate your way to the specific PUK details for your mobile phone network operator.
If you get error message as PIN blocked. Unlock?"
You have entered the wrong PIN code too many times.
You need to unlock your phone using the PUK (PIN Unlocking Key) code. Your PUK code is provided by your network operator.
If you get error message as Insert correct SIM" You have inserted a SIM card that is not supported. Insert correct SIM card, or contact your Service Provider for a SIM unlock code.
If you get error message as Phone locked" or "Enter PIN" Your phone
is locked and you need to unlock it with your personal PIN. The default PIN is '0000', but you or your network operator may have changed it.
I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!
hi my name is ben, the way to this is unfourtantley by contacting your service provider and requesting them to give you a sim unlock code, usualy the telephone company will charge a fee for this to be done, last time i checked i think this fee was $150 unless you have been conected to there service for a certain amount of time than it a little cheaper, but i have found this website that says they can unlock your phone for from as little as $4.99 AUS$ the web site is http://www.mobileunlockstore.com/?gclid=CK669f-4uZkCFYItpAod5lnRuw