Laptop is 5 months old. Just tried to switch it on (ok last time I used it) and now I get lines down the screen, then it goes black and nothing else happens. Power is on, indicator lights are showing blue, but nothing on the screen at all - help! I couldn't switch it off, so I took the battery out and then put it back, tried again, but same problem.
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take out the battery, then take out the memory. Put one of the two memory modules back in, and turn it on. If everything looks ok, shut down and put the other one back and try again...if everything is ok...then ok. If it doesn't work after the first one, let me know...
Although I usually offer advice on backing up files or recovering them, I have been asked a lot lately how my 3 year old laptop still runs 1:45mins on a standard battery when many peoples 1-2 year old laptops can barely last an hour.
Simply put, most people do one of two things wrong. Both are common misconceptions and easy to remedy. First I've heard countless people tell me they pop the battery out of their laptop and toss it in the desk drawer until needed, often months. Second I have been told by more people than I can count that they leave their laptop plugged in 24/7 for most of the year.
Bottom line, although popping it out and leaving it in the drawer is less harmful to it's lifespan, both ideas are wrong.
The shelf life of most unused lithium batteries is shorter when unused than ones being used properly. The lifespan of a battery that is constantly being trickle charged is even shorter.
Most batteries in modern laptops are 4-6 cells, designed to give about 2 hours of charge and should last 3-5 years with charge life starting to degrade in the third year.
A "stored battery" has only 3 years of shelf life due to extended times sitting discharged and one that is trickle charged 24/7 may burn out in as little as a year.
Many laptop manufacturers have taken measures to improve this but ultimately the best thing for your battery is to use it. If you currently run you laptop plugged in 24/7, unplug it every night after you shut it off, then when you start it in the morning, let it run an hour before plugging it back in. This will give the battery both down time and exercise.
If your battery is in a drawer somewhere for safe keeping, put it back in the laptop, run it down then charge it over night and run it down then recharge it one more time. Store it back in the drawer charged and repeat the cycle at least once a month.
These tips will help drastically improve you batteries performance over time. My 3 year old laptop only ever got 2 hours of battery life and still gets 1:45 with no power saving measures, give it a try.
1. Save all your important files and documents to an external storage device, e.g usb memory. 2. Turn off (Shut down) the laptop. 3. Turn on your laptop and hit the F8 key repeatedly until the Advanced Boot Option Screen appears. 4. Click "Repair Your Computer" 5. Select it, then press ENTER 5. choose your country and click OK 6. On the "System Recovery Options Screen" click "Restore Application" which is the last option. 7. Follow the on-screen instructions 8. When prompted, click on "Full Factory Recovery" 9. "Next" 10. Click "Yes" 11. Wait for a while, it takes some time and seems nothing happining but dont worry. 12. After a while, when the recovery is completed, click "Finish" Hope this will help.
There are many reason's why you are facing that problems. To deal with it, make it sure that your laptop is having a good ventilation and not overheated. You must have the ventilator so that it will blow away the heat of the processor and cooling down the hot laptop. Because if the assigned temperature reach the computer will get slow and freeze. Another reason is also the viruses, these viruses will make your computer slow and freeze so you must have anti-virus and latest or updated virus definition.
1. When turning on your laptop tapping F8 and then select safe mode. To select you can press arrow up or down and when highlighted the safe mode press enter. In some cases there are appearing on your screen while loading just press enter, ok or yes. Try saving or back up your documents or files to your flash drive, external drive or second hard drive ( Partition hard drive). After back up, Click start and programs and accessories and system tools and look for system restore. System restore has the capability to restore your computer to a good and working condition. Just select the date example you have mentioned that it was 3 months old. Meaning to say that you purchased it last November or December so click that month and select the day then click ok this will take an hour and this will automatically restart and check after loading if still having freezing.
2. Most of the laptop has the recovery software insert it to your cdrom drive and run the recovery. Follow the screen and this process will also restore your computer to a working condition but this delete or erase your entire data. That is why you have to back up first before performing restoring.
Such occurrence can be due a to defective LCD (inverter, flex cable or the LCD itself). On the other hand it can be cause by a faulty video graphic card. Try connecting an external monitor and let me know of the outcome. Thank you and regards.
turn off laptop. press and hold on the D then press Power button. during the LCD BIST test check if the black line down right side of the screen is visible. if yes LCD needs to be replaced. if not connect your laptop to an external monitor check if the black line display appears to the ext monitor, if yes uninstall / reinstall video driver if fails replace video card or if it is built in replace motherboard.
if no ext monitor available then run PSA (press and hold Fn key then press Power button)
check if the black line is visible. Check also in BIOS is black line is visible, if yes then uninstall reinstall first the video driver if fails replace LCD.
The old screen has a screen issue, then replacement appears to have a bad backlight. If possible, RMA the replacement, if bought as is, well, a learning experience. With Portable prices starting in the $400's I'd say it is time to cut your losses and put your money toward a new system.
try plugging into an external monitor.. if the screen looks ok then it is most likely the laptop LCD screen is bad.. had the same thing on a HP laptop .. replaced the screen and all was well again with the world...