Question about Lexmark X3550 All-In-One Printer

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Section "Connect Your Printer"

When it gets to this point were it says "connect USB cable now" i am unable to click continue to move a step forward. the installation process frezzes at this point

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Hi the computer is asking youto connect the printer USB cable to a USB port. first you have to connect the prnter to the USB port and wait to detect the printer. if the printer is not detected, the connection is not proper or the USB port is not active. use another port and try
thanks

Posted on Oct 05, 2008

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My brother mfc-290c printer will not print. I install new cartridges. I have tried to find the drivers online but when I download it its says its "Binary File" and it wont open. I also got a copy...


Open your Control Panel. Click on "Add/Remove Programs". Scan the list of programs in the "Add/Remove Programs" pop-up window for your Brother Printer, then uninstall ALL software that is affiliated with your printer. When you have uninstalled all the software, restart your computer. When your computer is restarted, click on this link:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc290c_all
When the link opens, in the first box, scroll down and select the Windows XP Professional x64 edition. In the next box, select your language. Then click on the "Search" button. It will open a new page...select the link in the first box that says "Download & Information". When it opens the next window...click on the "Download" button.
STEP 1: VERIFY THE CABLE CONNECTION
Remove the USB cable from both the computer and the Brother machine. Leave them unplugged for a few seconds, and then reseat the cable into both devices. Make sure the interface cable has a secure connection to both the Brother machine and your computer. Note: The USB port can be accessed by opening the scanner cover. The correct port is labeled with the word USB and a symbol that looks like a pitchfork with dots on the ends. Ensure that the cable is not in the adjacent network port (For applicable models).
Note: Brother recommends you use a type A/B 1.1 or 2.0 USB cable that is 6 feet (2 meters) or less, directly connected from the Brother machine to an available port on your computer. Other cable configurations may work, however connection loss is common. For troubleshooting purposes, do not connect your interface cable through any hubs, splitters, or other pass-through devices.

STEP 2: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
A. If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is plugged into a working outlet and any power switches are turned to the ON position.
B. Check the LCD screen for any error messages. An example would be Paper Jam or Ink/Toner Empty. If the LCD screen shows an error, troubleshoot to clear the particular problem.

STEP 3: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
A. On the computer Click START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Verify that the Brother printer in the list. If the Brother printer is listed, continue to STEP 4. If the Brother printer is not listed, the driver may not be installed properly. Refer to STEP 9 to reinstall the Brother driver.

STEP 4: VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark on the icon. If it is not set as default:
While in the Printer folder, set your Brother machine as the default printer by RIGHT CLICKING on the Brother printer and selecting SET AS DEFAULT (PRINTER).

STEP 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
(Printer) Status: Ready (Could also state: OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and uncheck USE PRINTER OFFLINE or select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING or select RESUME PRINTING. This should allow the printer to resume printing.

STEP 6: ATTEMPT A TEST PRINT
A. Right-click on your Brother driver and select PROPERTIES.
B. On the GENERAL TAB, click the PRINT TEST PAGE button. If the test page prints, then your issue is resolved. If the test page does not print, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 7.

STEP 7: VERIFY PRINTER PORT SETTINGS
A. Locate the Brother printer in the list. Right click the printer and left click PROPERTIES.
B. Click on the PORTS TAB of DETAILS TAB (depending on your operating system) and verify the port your machine is set for. The port should be USB00x. (x is a number).
C. If the port is set correctly and no other ports are available to choose from, no changes will be made. Continue to STEP 8.
D. If you changed ports, try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. If there are multiple USB virtual ports, try the different available ports. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 8. If there are multiple USB virtual ports, try the different available ports.

STEP 8: CYCLE THE POWER TO THE BROTHER MACHINE.
A. Turn off the power to the Brother machine by disconnecting it from the power source.
B. Wait about 30 seconds and power the machine back on.
C. Try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 9.

STEP 9: REINSTALL THE BROTHER DRIVERS
Please close all applications before running the Repair MFL-Pro Suite.
A. The machine must be turned ON and the interface cable must be connected from the Brother machine to your computer.
B. Turn on your computer. Note: you must be logged on with Administrator rights.
C. Insert the supplied CD-ROM for Windows into your CD-ROM drive. If the language screen appears, select your language. If you are not prompted with the language screen, go to (MY) COMPUTER, then double click on the MFL-PRO icon.
D. The CD-ROM main menu will appear. Click ADVANCED.
E. Click on REPAIR MFL-PRO SUITE.
F. When the software prompts to turn off machine and disconnect the USB connection, do so then click YES.
G. When the Brother MFL-Pro Suite Software License Agreement window appears, click YES if you agree to the Software License Agreement.
H. Choose STANDARD or LOCAL CONNECTION and then click NEXT.
I. When the Connect the Machine screen appears, connect the USB cable from the Brother machine to the computer.
Note: DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. It is recommended that you use a type A/B USB 1.1 or 2.0 cable, 6 feet or less.
Lift the scanner cover into the open position.
Connect the USB cable to the USB socket. You will find the USB socket inside the machine on the left if viewing from the front of the machine. If your machine is also network-capable, ensure that the cable is NOT connected into the network port.
Carefully route the USB cable through the trench and out the back of the machine and connect to your computer. Make sure the cable does restrict the cover from closing or an error may occur.Gently close the scanner cover using the finger holds on both sides.J. Turn on the power to the Brother machine by connecting the power cord. The installation should automatically continue.The installation screens appear one after another. Please wait. It will take a few seconds for all the screens to appear. DO NOT try to cancel any of the screens during this installation.continue the installation.M. When prompted to restart the computer, select YES, I WANT TO RESTART MY COMPUTER NOW, and click FINISH.

Oct 09, 2011 | Brother MFC-290C Multifunction Color...

1 Answer

My computer is saying it is not connected to my Lexmark x2670 printer but I have everything connected. I need my printer! Help please.


Cannot Communicate; install USB; Install cable; installation USB; Installation cable; Cannot continue installation; Unable to press Continue; Unavailable Continue button; Continue button not active; Opaque Continue button; Gray Continue button; Continue button grayed out; USB connection not recognized
Solution
What you will see The Continue button is gray (i.e. Continue), preventing further driver stallation. connect the Installation Cable; using the supplied installation cable, connect to any USB port on this computer. Back Quit Continue There are several possible reasons for an inactive Continue button. Try the following suggestions in the order provided to resolve this issue: Action
1 Make sure the printer is turned on:
2 Confirm a solid connection of the USB installation cable on both printer and computer. HINT: The USB port is identified by this symbol:
3 Keeping Step 2 in mind, disconnect the USB cable from both printer and computer and then reconnect the USB cable at both ends.
HINT: Listen for audio alerts or notification icons or balloons in the Windows notification area. For example, or or .
4 If your computer has multiple USB ports, try connecting the USB installation cable to a different USB port.
NOTE: Passive or self-powered USB hubs may cause a problem.
5 If one is available, try connecting another USB device to the same USB port to see if it is recognized by the operating system.
6 If one is available, try a different USB cable that is under 10 feet.
NOTE: Some port replicators or docking stations for laptops or notebooks may cause a problem.
7 Confirm that you are installing the correct software driver for your printer model. For example, a 7600 Series driver works with the X7650 and X7675 All-In-One.
8 Turn off the printer, and disconnect and reinsert the power supply and power cord. Click here for image.
9 Click Quit to exit the installation. Remove the CD from the CD or DVD drive. Then reinsert the CD and try to perform the installation again.
To save time you can skip or close the hardware setup wizard if you have already completed these tasks. 10 Confirm that Device Manager recognizes the device. To open Windows Device Manager: Click on Start and then Run.In the Run dialog, type devmgmt.msc. Click OK.11 Next, disconnect the USB cable from the printer and reconnect it. Watch the Device Manager indow while you do so. The appearance of the items in the screen should change as Device Manager tries to recognize the device. Click here for image.Macintosh users: System Profiler is the Device Manager equivalent. Click here for instructions on accessing System Profiler, and look under Hardware > USB for the printer.12 Does Device Manager show a change in appearance?-If Yes, contact Lexmark Technical Support for additional assistance. -If No, there may be a problem with your computer and its USB support. The computer must recognize the USB cable in order for installation to work. 13 Reboot your PC and try these steps again.

Oct 02, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

I lost my installation cd for my x2470 printer. I do not have money,is there a way to install it witout a cd


    • Step 1 Open your web browser and go to Lexmark's "Drivers and Downloads" page (see Resources section below). Locate the search box labeled "Search by Model" and enter X2470. Press return. Select your operating system from the pop-up menu. Wait for the download page to load, then click the "Download Now" button. Save the installer file to an easily accessible location.
    • Step 2 Rotate the printer so that the rear section is in view. Connect the power cord to the power cord connector located on the right. Plug the remaining end of the power cord into an electrical wall socket. Connect one end of the USB cable into the USB port located on the left. Rotate the printer back into place.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

May 23, 2011 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Printer was working ok then error 0x610000f6 came up this comes up all the time


Follow the below mentioned steps to resolve the issue :
This error is usually due to Carriage Jam issue. 1) Power off 2) Unplug the power cable from the wall outlet (should always power off first using the power button). 3) Remove the back piece and putting it back, making sure it's well adjusted. 4) Also removed the piece where the printed paper land, and put it back. In case if this doesnt help follow the below mentioned steps : Print a self-test report : ollow these steps to print a self-test report. Press the Power button to turn the product on. Press and hold the Cancel button. Press the Red-eye Removal button. Solution one: Turn the printer off, and then turn it on Follow these steps to turn the product off and then to turn it on. Step one: Turn the printer off, and then turn it on Press the Power button to turn the product off. Wait 15 seconds. Press the Power button to turn the product on. Step two: Print a self-test report Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution two: Clear all paper jams Follow these steps to clear any paper jams. Step one: Remove any loose paper 1. Disconnect the USB cable from the product. 2. Disconnect the power cord from the back of the product. 3. Remove all unused paper from the tray. Step two: Remove all paper from inside the back of the printer. From the back of the product, remove the rear access door or duplexer, and then remove any paper stuck inside of the product. Press the tab on the left side of the rear access door to release it, and then remove the door by pulling it away from the product. Gently pull any jammed paper out of the rollers.
If your product has a duplexer :
1. Remove the duplexer from the rear of the product and remove any paper or scraps of paper stuck inside of the product. 2. Open the duplexer and remove any paper or any other obstructions. 3. Close the duplexer. 4. Reinstall the rear access door or duplexer.
Step three: Remove jammed paper from the front of the printer. Remove the paper very carefully. If the paper tears, part of it might remain inside the paper path and damage the product. Carefully remove all traces of paper that you can find. Reconnect the power cord to the back of the product. Press the Power button to turn on the product. Open the carriage access door. The carriage might try to move into the access area. If so, allow it to move to that position.
With the product turned on, disconnect the power cord from the back of the product. Unplug the power cord from the power source or electrical outlet. Check for any paper or objects that might be stopping the carriage. Reach inside the product, and then manually move the carriage. If the carriage is stuck on the right side of the product , move the carriage to the left side of the product. If the carriage is stuck on the left side of the product , move the carriage to the right side of the product. If the carriage is stuck in the middle of the product , move the carriage to the right side of the product. Remove any loose paper or obstructions found. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Close the carriage access door. Reconnect the power cord to the product and to the power source. Reconnect the USB cable to the product. Load plain paper in the tray. Press the Power button to turn the product on. Step four: Print a self-test report If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution three: Make sure that the cartridges are installed correctly Improper placement or installation of the cartridges can cause a carriage jam. Installing only one cartridge can also cause a carriage jam. Follow these steps to make sure that the cartridges are installed correctly: Step one: Remove the cartridges Press the Power button to turn on the product. Open the carriage access door. Press the tab on one cartridge to release it and then remove it from the slot. Repeat the previous steps to remove the other cartridges. Look under and around the carriage, and then remove any obstructions. Step two: Reinstall the cartridges 1 - Latch in down position Slide one cartridge into its slot with the matching icon, and then press it in until it snaps into place. Figure 9: Slide one cartridge into its slot and snap it into place
Repeat the previous steps to install the other cartridges. Close the carriage access door. Load plain paper in the tray. Figure 10: Load plain paper Step three: Print a self-test report Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution four: Connect the printer directly to a wall outlet If the product is connected to a power strip or a surge protector, follow these steps to connect the product directly to a wall outlet. Step one: Connect the printer directly into a wall outlet Press the Power button to turn off the product. Disconnect the power cord from the back of the product. Disconnect the power cord from the power device. Plug the power cord directly into a wall outlet. Connect the power cord to the back of the product. Press the Power button to turn on the product. Try to print.
Step two: Print a self-test report
Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. Solution five: Perform a power reset. Follow these steps to reset the product. Step one: Perform a power reset Press the Power button to turn on the product. With the product turned on, disconnect the power cord from back of the product. Disconnect the power cord from the wall outlet. Wait at least 15 seconds. Connect the power cord into wall outlet. Connect the power cord to the back of the product. If the product does not turn on by itself, press the Power button ( ) to turn it on. Try to print. Step two: Print a self-test report. Print a self-test report. Refer to the section on how to use these solutions at the beginning of this document. If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. If the self-test prints, then your carriage jam issue is resolved. Connect the USB cable to continue the print job. Step three: Search for more information If you detect another issue, go to the HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing. Solution six: Service the product If you have completed all the preceding steps and are still experiencing a problem, service the product.

May 01, 2011 | HP Office Equipment & Supplies

2 Answers

Unable to connect, get error message USB cable not connected but it is. Been working fine until today, about a month old


disconnect printer usb cable, then uninstall the printer from the computer by deleting the driver at the printer console, then connect the printer usb cable up and install using the driver downloaded fromt he kodak.com website. This should solve your problem.

Good luck.

Feb 05, 2011 | Kodak ESP 5 Printer

1 Answer

We are trying to install Sharp AR-5320 Driver but unable to connect it to the computer. Kindly guide us.


Make sure you are using a computer with windows operating system with working USB ports. For Windowsxp operating system, please use the following steps;
  • Insert the CD with software and open.
  • Click the file named setup with computer symbol and open.
  • Follow on-screen menus and continue accepting by clicking OK.
  • If it says 'not passed logo testing' click 'continue anyway'.
  • When prompted to connect printer cable, do so and it should say 'congratulations or completed and click enter.
  • Please try to reason carefully as some words may not be as i have written and i know you will succeed. Good luck.

Oct 25, 2010 | Sharp AR-5320 Black and White Copier

1 Answer

Unable to load drivers of samsung 1640


make sure in system windows installer service is running.to check it is running or not ,in run window type services.msc and the go to windows installer option .if it is stop then restart it and then try again.
to install the printer follow this steps,
Don’t connect the printer usb cable first
1st you install the driver disc which is come along with the printer and when the software prompt you to connect the cable then plug the usb cable and follow the instruction.
if you facing the problem follow these steps, right click on my computer and go to properties then hardware in that click on device manger and check there is any other device is listed if it is there just remove it and click for scan for hardware changes when he prompt for driver reinstall the driver cd.

Dec 10, 2009 | Samsung ML-1640 Monochrome Laser Printer

1 Answer

How to intall it on windows vista


1 Insert the installation CD into the drive.
2 Welcome... will appear. Click Install.
3 Accept the License Agreement, and click Continue.
4 Install Additional Software will appear. Make your selection and click Continue.
5 Setting Up a New Printer? will appear. Select Yes, I am setting up this printer for the first time, and click Continue.

NOTE: If the printer has previously been configured on another machine, select No, my printer is already set up. I am installing it on another computer. Skip to Step 7 below.
7 Connect Your Printer appears. Connect the USB cable between the PC and printer. Select Connect USB Cable now, and click Continue.
8 Accept the prompt to Print a Sample Page, and click Continue. Image
9 Product Registration appears. Select whether or not to Register the product and take part in the Lexmark Connect Program. Click Continue.
10 When Thank You appears, click Finish.

Apr 14, 2009 | Office Equipment & Supplies

2 Answers

Computer can not find bluetooth device printer HP Photosmart C


Step one: Install the softwareRe-install the software so that the appropriate choices can be made during the installation to resolve the issue.
  1. Insert the printer software CD in the CD-ROM drive of the computer. The software installation starts automatically.
    NOTE: If the software installation does not start automatically, click theStart (c00845897.gif ) icon. In the Start Search text box located above theStart (c00845897.gif ) icon, type D:\setup.exe , where D is the letter of the CD-ROM drive, and then press Enter .
  2. On the User Account Control window, click Continue .
  3. Follow the instructions that display on the screen to install the software.
    NOTE: If the User Account Control window displays during the installation, click Continue .
  4. When prompted to choose the connection type, select Directly to this computer using a USB cable and then click Next .
  5. On the Connect Your Device Now window, select If you are unable to connect your device now, click this box and then click Next to finish installing the software. You can connect your device later.
  6. Click Next .
  7. Follow the instructions that display on the screen to complete the software installation.
Step two

AND STEP THREE
GO TO URL
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00845953&lc=en&dlc=en&cc=us&product=447858





Dec 13, 2008 | HP Photosmart C5180 All-In-One InkJet...

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