Question about Lexmark X3550 All-In-One Printer

1 Answer

Section "Connect Your Printer"

When it gets to this point were it says "connect USB cable now" i am unable to click continue to move a step forward. the installation process frezzes at this point

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 214 Answers

Hi the computer is asking youto connect the printer USB cable to a USB port. first you have to connect the prnter to the USB port and wait to detect the printer. if the printer is not detected, the connection is not proper or the USB port is not active. use another port and try
thanks

Posted on Oct 05, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My brother mfc-290c printer will not print. I install new cartridges. I have tried to find the drivers online but when I download it its says its "Binary File" and it wont open. I also got a copy...


Open your Control Panel. Click on "Add/Remove Programs". Scan the list of programs in the "Add/Remove Programs" pop-up window for your Brother Printer, then uninstall ALL software that is affiliated with your printer. When you have uninstalled all the software, restart your computer. When your computer is restarted, click on this link:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc290c_all
When the link opens, in the first box, scroll down and select the Windows XP Professional x64 edition. In the next box, select your language. Then click on the "Search" button. It will open a new page...select the link in the first box that says "Download & Information". When it opens the next window...click on the "Download" button.
STEP 1: VERIFY THE CABLE CONNECTION
Remove the USB cable from both the computer and the Brother machine. Leave them unplugged for a few seconds, and then reseat the cable into both devices. Make sure the interface cable has a secure connection to both the Brother machine and your computer. Note: The USB port can be accessed by opening the scanner cover. The correct port is labeled with the word USB and a symbol that looks like a pitchfork with dots on the ends. Ensure that the cable is not in the adjacent network port (For applicable models).
Note: Brother recommends you use a type A/B 1.1 or 2.0 USB cable that is 6 feet (2 meters) or less, directly connected from the Brother machine to an available port on your computer. Other cable configurations may work, however connection loss is common. For troubleshooting purposes, do not connect your interface cable through any hubs, splitters, or other pass-through devices.

STEP 2: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
A. If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is plugged into a working outlet and any power switches are turned to the ON position.
B. Check the LCD screen for any error messages. An example would be Paper Jam or Ink/Toner Empty. If the LCD screen shows an error, troubleshoot to clear the particular problem.

STEP 3: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
A. On the computer Click START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Verify that the Brother printer in the list. If the Brother printer is listed, continue to STEP 4. If the Brother printer is not listed, the driver may not be installed properly. Refer to STEP 9 to reinstall the Brother driver.

STEP 4: VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark on the icon. If it is not set as default:
While in the Printer folder, set your Brother machine as the default printer by RIGHT CLICKING on the Brother printer and selecting SET AS DEFAULT (PRINTER).

STEP 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
(Printer) Status: Ready (Could also state: OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and uncheck USE PRINTER OFFLINE or select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING or select RESUME PRINTING. This should allow the printer to resume printing.

STEP 6: ATTEMPT A TEST PRINT
A. Right-click on your Brother driver and select PROPERTIES.
B. On the GENERAL TAB, click the PRINT TEST PAGE button. If the test page prints, then your issue is resolved. If the test page does not print, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 7.

STEP 7: VERIFY PRINTER PORT SETTINGS
A. Locate the Brother printer in the list. Right click the printer and left click PROPERTIES.
B. Click on the PORTS TAB of DETAILS TAB (depending on your operating system) and verify the port your machine is set for. The port should be USB00x. (x is a number).
C. If the port is set correctly and no other ports are available to choose from, no changes will be made. Continue to STEP 8.
D. If you changed ports, try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. If there are multiple USB virtual ports, try the different available ports. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 8. If there are multiple USB virtual ports, try the different available ports.

STEP 8: CYCLE THE POWER TO THE BROTHER MACHINE.
A. Turn off the power to the Brother machine by disconnecting it from the power source.
B. Wait about 30 seconds and power the machine back on.
C. Try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 9.

STEP 9: REINSTALL THE BROTHER DRIVERS
Please close all applications before running the Repair MFL-Pro Suite.
A. The machine must be turned ON and the interface cable must be connected from the Brother machine to your computer.
B. Turn on your computer. Note: you must be logged on with Administrator rights.
C. Insert the supplied CD-ROM for Windows into your CD-ROM drive. If the language screen appears, select your language. If you are not prompted with the language screen, go to (MY) COMPUTER, then double click on the MFL-PRO icon.
D. The CD-ROM main menu will appear. Click ADVANCED.
E. Click on REPAIR MFL-PRO SUITE.
F. When the software prompts to turn off machine and disconnect the USB connection, do so then click YES.
G. When the Brother MFL-Pro Suite Software License Agreement window appears, click YES if you agree to the Software License Agreement.
H. Choose STANDARD or LOCAL CONNECTION and then click NEXT.
I. When the Connect the Machine screen appears, connect the USB cable from the Brother machine to the computer.
Note: DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. It is recommended that you use a type A/B USB 1.1 or 2.0 cable, 6 feet or less.
Lift the scanner cover into the open position.
Connect the USB cable to the USB socket. You will find the USB socket inside the machine on the left if viewing from the front of the machine. If your machine is also network-capable, ensure that the cable is NOT connected into the network port.
Carefully route the USB cable through the trench and out the back of the machine and connect to your computer. Make sure the cable does restrict the cover from closing or an error may occur.Gently close the scanner cover using the finger holds on both sides.J. Turn on the power to the Brother machine by connecting the power cord. The installation should automatically continue.The installation screens appear one after another. Please wait. It will take a few seconds for all the screens to appear. DO NOT try to cancel any of the screens during this installation.continue the installation.M. When prompted to restart the computer, select YES, I WANT TO RESTART MY COMPUTER NOW, and click FINISH.

Oct 09, 2011 | Brother MFC-290C Multifunction Color...

1 Answer

My computer is saying it is not connected to my Lexmark x2670 printer but I have everything connected. I need my printer! Help please.


Cannot Communicate; install USB; Install cable; installation USB; Installation cable; Cannot continue installation; Unable to press Continue; Unavailable Continue button; Continue button not active; Opaque Continue button; Gray Continue button; Continue button grayed out; USB connection not recognized
Solution
What you will see The Continue button is gray (i.e. Continue), preventing further driver stallation. connect the Installation Cable; using the supplied installation cable, connect to any USB port on this computer. Back Quit Continue There are several possible reasons for an inactive Continue button. Try the following suggestions in the order provided to resolve this issue: Action
1 Make sure the printer is turned on:
2 Confirm a solid connection of the USB installation cable on both printer and computer. HINT: The USB port is identified by this symbol:
3 Keeping Step 2 in mind, disconnect the USB cable from both printer and computer and then reconnect the USB cable at both ends.
HINT: Listen for audio alerts or notification icons or balloons in the Windows notification area. For example, or or .
4 If your computer has multiple USB ports, try connecting the USB installation cable to a different USB port.
NOTE: Passive or self-powered USB hubs may cause a problem.
5 If one is available, try connecting another USB device to the same USB port to see if it is recognized by the operating system.
6 If one is available, try a different USB cable that is under 10 feet.
NOTE: Some port replicators or docking stations for laptops or notebooks may cause a problem.
7 Confirm that you are installing the correct software driver for your printer model. For example, a 7600 Series driver works with the X7650 and X7675 All-In-One.
8 Turn off the printer, and disconnect and reinsert the power supply and power cord. Click here for image.
9 Click Quit to exit the installation. Remove the CD from the CD or DVD drive. Then reinsert the CD and try to perform the installation again.
To save time you can skip or close the hardware setup wizard if you have already completed these tasks. 10 Confirm that Device Manager recognizes the device. To open Windows Device Manager: Click on Start and then Run.In the Run dialog, type devmgmt.msc. Click OK.11 Next, disconnect the USB cable from the printer and reconnect it. Watch the Device Manager indow while you do so. The appearance of the items in the screen should change as Device Manager tries to recognize the device. Click here for image.Macintosh users: System Profiler is the Device Manager equivalent. Click here for instructions on accessing System Profiler, and look under Hardware > USB for the printer.12 Does Device Manager show a change in appearance?-If Yes, contact Lexmark Technical Support for additional assistance. -If No, there may be a problem with your computer and its USB support. The computer must recognize the USB cable in order for installation to work. 13 Reboot your PC and try these steps again.

Oct 02, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

I lost my installation cd for my x2470 printer. I do not have money,is there a way to install it witout a cd


    • Step 1 Open your web browser and go to Lexmark's "Drivers and Downloads" page (see Resources section below). Locate the search box labeled "Search by Model" and enter X2470. Press return. Select your operating system from the pop-up menu. Wait for the download page to load, then click the "Download Now" button. Save the installer file to an easily accessible location.
    • Step 2 Rotate the printer so that the rear section is in view. Connect the power cord to the power cord connector located on the right. Plug the remaining end of the power cord into an electrical wall socket. Connect one end of the USB cable into the USB port located on the left. Rotate the printer back into place.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

May 23, 2011 | Lexmark X2470 All-In-One InkJet Printer

2 Answers

Unable to connect, get error message USB cable not connected but it is. Been working fine until today, about a month old


disconnect printer usb cable, then uninstall the printer from the computer by deleting the driver at the printer console, then connect the printer usb cable up and install using the driver downloaded fromt he kodak.com website. This should solve your problem.

Good luck.

Feb 05, 2011 | Kodak ESP 5 Printer

1 Answer

Can't get hp photosmart wireless to connect to router


Sometimes it is difficult to connect a printer to a wifi network.... First, ensure that your printer has wireless capability and that it is in range of the router... (This can be fixed by moving closer to the router)..... If this is true, then you can move on to step 2... Step 2, go to "Settings" and find Network Settings or anything in there that has something to do with wireless..... Step 3, Once you have found that, select it and it should have some kind of Wizard to find all in range wireless networks.... Step 4, Select the wireless network that you wish to connect, (make sure at this time to have the password for your network at hand).... Step 5, Enter your password, enter the correct settings, and connect.... Allow some time for it to connect about 5 minutes..... After, this you should enjoy wireless printing from your laptop(s).... Hope this works :)
PS: If you are attempting to print with a desktop, then skip all those steps..... Just Easily connect the USB Cable from your printer to your desktop..... Your computer should do all the rest :D ALSO, if this doesn't work for you laptop(s) then a quick fix is to use the USB cable that came with the printer and connect it from your printer to your laptop, again your computer should do all the rest :)

Jan 08, 2011 | Computers & Internet

1 Answer

We are trying to install Sharp AR-5320 Driver but unable to connect it to the computer. Kindly guide us.


Make sure you are using a computer with windows operating system with working USB ports. For Windowsxp operating system, please use the following steps;
  • Insert the CD with software and open.
  • Click the file named setup with computer symbol and open.
  • Follow on-screen menus and continue accepting by clicking OK.
  • If it says 'not passed logo testing' click 'continue anyway'.
  • When prompted to connect printer cable, do so and it should say 'congratulations or completed and click enter.
  • Please try to reason carefully as some words may not be as i have written and i know you will succeed. Good luck.

Oct 25, 2010 | Sharp AR-5320 Black and White Copier

1 Answer

How to intall it on windows vista


1 Insert the installation CD into the drive.
2 Welcome... will appear. Click Install.
3 Accept the License Agreement, and click Continue.
4 Install Additional Software will appear. Make your selection and click Continue.
5 Setting Up a New Printer? will appear. Select Yes, I am setting up this printer for the first time, and click Continue.

NOTE: If the printer has previously been configured on another machine, select No, my printer is already set up. I am installing it on another computer. Skip to Step 7 below.
7 Connect Your Printer appears. Connect the USB cable between the PC and printer. Select Connect USB Cable now, and click Continue.
8 Accept the prompt to Print a Sample Page, and click Continue. Image
9 Product Registration appears. Select whether or not to Register the product and take part in the Lexmark Connect Program. Click Continue.
10 When Thank You appears, click Finish.

Apr 14, 2009 | Office Equipment & Supplies

2 Answers

Computer can not find bluetooth device printer HP Photosmart C


Step one: Install the softwareRe-install the software so that the appropriate choices can be made during the installation to resolve the issue.
  1. Insert the printer software CD in the CD-ROM drive of the computer. The software installation starts automatically.
    NOTE: If the software installation does not start automatically, click theStart (c00845897.gif ) icon. In the Start Search text box located above theStart (c00845897.gif ) icon, type D:\setup.exe , where D is the letter of the CD-ROM drive, and then press Enter .
  2. On the User Account Control window, click Continue .
  3. Follow the instructions that display on the screen to install the software.
    NOTE: If the User Account Control window displays during the installation, click Continue .
  4. When prompted to choose the connection type, select Directly to this computer using a USB cable and then click Next .
  5. On the Connect Your Device Now window, select If you are unable to connect your device now, click this box and then click Next to finish installing the software. You can connect your device later.
  6. Click Next .
  7. Follow the instructions that display on the screen to complete the software installation.
Step two

AND STEP THREE
GO TO URL
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00845953&lc=en&dlc=en&cc=us&product=447858





Dec 13, 2008 | HP Photosmart C5180 All-In-One InkJet...

Not finding what you are looking for?
Lexmark X3550 All-In-One Printer Logo

Related Topics:

193 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...