Question about Tomtom GO 910 GPS Receiver

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I put it on charge with the corrct charger and a funny smell came from the unit, i un-plugged straight away but the unit appears dead, the bad thing is it is only 4 months old but we can't find the receipt so we will have to pay to get it fixed, has anyone else had this problem?

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Internally , the Rider is very similar to other tomtom models . From what you describe it sounds like your charger has gone faulty ( quite common ) . There is a sensing wire that goes from the charger to the plug tip to check the voltage is at 5v . If this sense wire becomes detached or broken then the charger will increase the voltage and unfortunalely , in turn fries 2 chips inside your TomTom . ( these are numbers U24 and U25 in most tomtoms ) . Its not possible for a standard electronics technician to repair these as it need someone experienced with these tiny components and also requires use of special tools and soldering techniques. You will have to have it repaired by either TomTom or a suitable TomTom repair centre . Even then , if the blown chips have got really hot then it's possible they have burnt the circuit board tracks and in this case a repair isn't possible. Throw the existing charger away as if you do get it repaired plugging that one in could easily cause your TomTom to blow again. You can check the voltage output of your charger using a multimeter which would probably confirm what I say above . Sorry to be barer of bad news.... Good Luck

Posted on Nov 13, 2008


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