Question about Fujitsu LifeBook A6110 Notebook

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Wireless notebook wont connect to the modem!

Talked to msn tech support they said it was a setting in the notebook itself, not the modem, or the connection. Its only 3 months old. also, when I hook the Ethernet cord to i,t the lite on the modem Doesnt come on!
Pls. help
.Thanx Ms. EDO

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