Question about Pentax Optio M20 Digital Camera

8 Answers

Loud beeps, lens out, camera shuts off

Starts beeping (almost a buzzer) loudly upon powering up. Lens goes back into camera and comes out.
LCD shows the view through the lens, then the camera shuts off.

Holding blue arrow+power allows picture review and all functions.

Menu+power shows VER 1.00

Green button+power - VER 0628A SBV-FIRM

Posted by on

  • 3 more comments 
  • Fakecharles Oct 05, 2008

    I have posted a youtube video demonstrating the problem, maybe this will help find a solution.
    http://www.youtube.com/watch?v=7nkJjomZ_...

    Yes, I have new batteries.

  • Fakecharles Oct 05, 2008

    Still looking for a solution (other than "bring it in for repair")

  • Fakecharles Oct 05, 2008

    Respectfully, I would like Expert Advice on what is actually wrong with my camera and/or is there something I can do to fix it. If the best advice is "Take it into a camera shop and have them fix it", then my Dad is more of an expert than anyone on Fixya.

  • Fakecharles Oct 05, 2008

    I'm having trouble understanding Fixya procedure. If I don't find a solution helpful, do I repost or just leave it so others can see it? And experts know not offer the same suggestions? But if I DON'T repost it, don't experts assume I'm satisfied and don't offer further ideas?

    And, seriously, I don't need advice on how to find a repairman.

  • Fakecharles Oct 05, 2008

    Camera noise/beeping isn't the problem. Camera won't stay on to take pictures.

×

8 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,952 Answers

If you are sure the batteries are ok and fully charged...and still have problems, then you may need to return it (if it's under warranty). Or you could try resetting the camera somehow (refer to your user manual for possible faults and errors).

I tried tapping the camera on a table (not too hard - just a firm tap), and it works normally now. I know this sounds a bit extreme, and perhaps you have already solved your problem

Posted on Oct 06, 2008

  • mohammed marika thambi
    mohammed marika thambi Oct 06, 2008

    try it proceture but ithick its difficulty

    . Remove the battery and
    memory card.



    2. Remove wrist strap
    3. Take off the battery cover by
    gently lifting the retaining metal strap (with small flat screwdriver).

    4. Remove all screws of the front cover
    of the camera housing. (one of the screws is smaller than the others).
    There's a screw above wrist strap loop.

    5. The top of the cover is clipped in under
    the shiny silver bit with the on/off switch and shutter button (I’ll call it
    the switch/speaker assembly). I find that inserting a finger nail and gently
    applying pressure works well.



    6. The switch/speaker assembly is best kept secure by
    an elastic band.



    7. Verify the problem is the same: looking into the lens, at bottom right corner of camera is a small motor (silver). Look
    carefully, you’ll see a white plastic gear which connects the motor with a
    (hidden) pink gear. This pink gear is attached to a worm gear (a pin with a
    fine screw thread) that is brass/golden. On this worm gear is
    a U-shaped blue piece of plastic, which in my case was no longer at right
    angles to the shaft/worm gear. That's the problem.



    You should be able to see all of this
    under a strong light and peering into the
    little openings.



    8. Resist the temptation to just fix this by leveraging the blue
    rider with a tiny
    screwdriver (or something) until it is back in its original position.
    You might strip the screw thread inside the blue rider and that would
    be the end of the camera.



    9. Next take the LCD display off.
    Above the little motor is a metal clip attached with 2 screws hidden behind self-adhesive copper strips.



    10. Fold the LCD panel away from the
    camera body. Then carefully and gently unplug the power plug (pink & white
    in my case). Careful, the green PCB (printed circuit board) to which the socket
    is attached is flimsy. I don’t think it can take much force. Rather try to pry
    the plug & socket apart by using a knife or tiny flat screwdriver?



    11. With the power cable removed, you can
    turn the LCD panel over (anti-clockwise) to undo the fold that is in the flat
    cable. The flat cable is attached to a small white plug on the PC board that
    contains the rear panel buttons of the camera. There is a thin, orange plastic
    sheet stuck over this. Lift it away gently and store somewhere for later re-assembly.



    12. The socket for the flat cable has a
    black flap that can be lifted to release the cable. Gently tug the flat cable
    out of its socket and you can put the LCD panel aside.



    13. Remove the metal plate that covers the
    rear of the lens assembly. First remove the two small screws, then unclip it at
    the bottom and on the side.



    14. CAREFUL: in the centre of the lens
    assembly is the CCD (charge coupled device). This is the “thing” that contains
    7 Megapixels and takes the pictures. NEVER TOUCH THE FRONT OF IT (or so I have
    read – I think it prudent to observe this.



    15. Remove the 3 screws that hold the CCD
    in place. It needs to be lifted vertically from the lens assembly, otherwise it
    gets stuck. NOTE that my camera had two small washers under the CCD assembly:
    top right screw = copper, bottom screw = silver washer. The CCD assembly, too,
    is attached with a flat cable. The socket works exactly the same as the LCD
    display. I put my CCD assembly into my glasses case to prevent it from getting
    dust or dirt on it.



    16. Now remove the 4 screws that keep the
    rear cover of the lens assembly attached.



    17. Before removing the cover, unhook the
    little metal spring that is attached to the mechanism next to the worm gear.
    Take it right out, feed a bit of thread through one end (for re-assembly) and
    put it aside. (If you attach the thread immediately, the risk of losing it is
    reduced.)



    18. Then, using your finger nail gently
    unclip the plastic hook next to the worm gear and lift the lens assembly cover off.
    There is a long plastic pin so you need to lift it quite high. Observe how the
    pink gear is situated relative to the plastic mechanism crossing the lens
    assembly. Remove the pink gear/worm gear with the blue “rider”. Be careful not
    to lose the small white gear that makes the connection to the driving motor.



    19. Unscrew the blue “rider” from the worm
    gear. Ensure you keep the same orientation and gently find the correct way of
    putting it back. That is at right angles to the worm. Leave it fairly close to
    the end of the worm gear away from the pink gear.



    20. Now put it back carefully. Try not to
    lift the part that crosses the lens assembly (the one that was attached with
    the little spring) too much. Otherwise a little lens flips down and you’ll have
    extra work to put it all back correctly. There is also a pin on which the
    plastic piece rides which then needs guidance when re-assembling. (Happened to
    me, not the end of the world.) (BTW, I think this is the auto-focus mechanism,
    but I can’t be sure.)



    21. Hook the spring over one of its
    attachment points. Feed the thread through to the other side and use it to hook
    up the other end of the spring. Cut and remove the thread.



    22. Replace the rear lens assembly cover. The
    long plastic pin needs to find its corresponding hole near the middle of the
    lens assembly. Remember the hook at the worm-gear corner. Do that one last
    (after the screws), ensuring that all gears and shafts/pins are in their
    respective holes.



    23. Put back the CCD. I attached the flat
    cable first (flip down the black locking lever on the socket), then put in the
    screws. (Remember the washers.)



    24. Now put back the metal plate. Clip it
    in on the left side first, then at the bottom, then the screws.



    25. Attach the LCD flat cable. (Remember to
    lock the socket.) Flip it over and attach the power cable to the LCD. Remember
    again to be careful with the plug & socket since the PCB is flimsy. Try to
    apply pressure only on the plug & socket.



    26. Replace the orange plastic that covers
    the electronics.



    27. If you like, try out the camera to see
    the effect of the repair. I used an elastic band to keep the LCD and switch/speaker
    assembly in place. The battery can be inserted as per normal. NOTE: Where you
    observe the little blue rider in its installed position, there is a plastic pin
    sticking up towards the front of the camera (just under the lens). You have to
    hold something over this hole to prevent the pin (which is being pulled up by
    the little spring we removed/replaced earlier) from coming up too far. I held my
    thumb over the hole. If you don’t do this, you camera won’t switch on properly
    or won’t focus correctly. (In normal operation the front cover stops the pin
    from advancing too far.) Now switch on and see that all is in order. Careful
    when operating the zoom and other switches, since you don’t want to break the
    plastic covering of the switches.



    28. If all is OK, then finish the assembly.
    REMOVE the battery! Next is the little metal plate that keeps the LCD panel in
    place from the side of the camera. (Remember to flatten/re-attach the adhesive
    copper strips.)



    29. Clean the LCD panel and inside of the
    rear cover very well. Then put on the back cover.



    30. Attach the front cover, clipping in the
    top carefully. Be careful to position the speaker/switch assembly properly.
    There is a tiny locating pin (made of plastic) - don’t break this.



    31. Put back the screws all around the
    camera housing. Remember there is one smaller screw that fits underneath the
    lens. Remember also the screw just above the wrist strap loop.





    32. Slide back the battery compartment
    cover onto its metal strip. Insert battery & memory card. Attach wrist strap. Done!









×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 116 Answers

Nothing to worry .you just have to clean the metal contacts internally where you insert the battery there r two sensors 1 on each side left and right.open the device remove the sensors and clean them gentely.you can also do it without opening but it will be more better if you open the unit as you can clean it completely.
as it happens because the sensors does not allow the device to sense the battery in the device so it gets shuts off.

Posted on Oct 06, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,894 Answers

I has a look at the you tube video you posted.

what i feel is. the camera must have been dropped somewhere recently. and this is a lens assembly defect.

you will need to open the camera and do a cleaning work in detail that will be the only option.

this is a clear mechanical fault. and no way related to firmware defect. and hence i will request you to do a clan up of the lens assembly by opening the unit.

but you will do it at your own risk.

Posted on Oct 05, 2008

  • dewan nafees ahmed Oct 05, 2008

    i had a look at the you tube video you posted.

    what i feel is. the camera must have been dropped somewhere recently. and so this is a lens assembly defect.

    you will need to open the camera and do a cleaning work of lens assembly in detail that will be the only option.

    this
    is a clear mechanical fault. and no way related to firmware defect. and
    hence i will request you to do a clean up of the lens assembly by
    opening the unit.

    but you will do it at your own risk.. i wont be held responsible for any loss of property.

    thank you

  • dewan nafees ahmed Oct 05, 2008

    once you get my solutions to see. please reply the comments by mentioning @whom the comment is aimed at.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 479 Answers

It is necessary to get the device to the service technician as he will be having the spares to replace and check what part is faulty.and it is necessary to get the device serviced to do it manually and for that you have to disassemble the device.reparing will cost u near to $100.you can try if have proper technical knowledge.

Posted on Oct 05, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Sir, Try to update the Firmware it will works?.. thanks good luck

Posted on Oct 05, 2008

  • Asfiya Ahamed
    Asfiya Ahamed Oct 05, 2008

    Sir,



    The S from this range of cameras stands for silent although the flute chime when switching on is quite loud and the autofocus confirmation beep is also loud. The click when taking a picture has also been distinctly softened. All the special effects noises can be muted in the menu and this is the same for any camera, so it all boils down to mechanics and the zoom is only a little quieter than other models.



    thanks

    good luck

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,487 Answers

Try to reset the camera using the reset option on its Menu but looking on the video in youtube its seems that thias camera already needs a service technician to dismantle it and clean all the parts of the camera and probably needs also to replace some parts...

Hope that helps.......

Posted on Oct 05, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 435 Answers

Hi,
I saw the video.
Sounds like some software error.

Did you try updating the firmware once ?

It may fix the problem...

Posted on Oct 05, 2008

  • Karthik P Oct 05, 2008

    or you may have to go for a repair.

    You can find their contacts here:

    http://www.pentax.jp/english/support/rep...




×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

Hi,

First try reseting your camera by removing the battery and the mem. card for 20min and then insert the batteries.Do not insert the mem.card and also make sure that the batteries are fully charged.Let me know if it turns on

Posted on Oct 05, 2008

  • Priya darshan Oct 05, 2008


    • 1) The camera can take a couple of shots (clear and in focus), then
      stops working. Removing the batteries and replacing may produce 2-3
      extra shots.

      • Canon's instructions (by phone) are to 'remove the batteries, hold the power/on button and hold for 5 seconds, and then replace the
        battery'.

      • A better solution (not provided by Canon) is to connect the camera
        to a computer. This may completely solve the problem. If not,
        it may at least allow an extra 10-15 shots.


      2)Try
      forcing the camera lens.Turn off the camera. Place it on the back with
      the lens facing up and take a look at the spacing between the lens and
      the lens housing.


      If
      you notice that the gap is not even all the way around the lens, the
      problem should be easy to fix. This type of a problem usually occurs if
      the camera was dropped while the lens was extended.







      Simply
      - VERY GENTLY - press down the lens on the side where the gap is the
      biggest. You should hear a "click" as it pops back into place. Try
      powering the camera back on.
    3) try compressed air.turn off the camera blow air
    between the lens turret and the camera body. It should remove all dust
    and sand. Turn the camera on.

    4)Tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

    5)If all the above home remedies do not help then the last thing you can do is switch to a 2500 mAh Nickel Metal Hydride
    rechargeable batteries you may notice a difference.It gives the camera
    with zoom mechanism more power than what actually is required.

    If you still face the problem then you will have to get it repaired.To fix
    the problem, it is often necessary that the camera and optical assembly
    is disassembled, realigned and reassembled. A non-warranty repair at an
    authorized service center reportedly costs between US $79 to $150


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Camera lens won't shut


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error" (older Canons), "ACCESS" error (Sony), "Zoom Error" (Fuji), "Lens Obstructed" (Kodak), "lens error, restart camera" or just "lens error" (nearly all camera makers lately use this variation). Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

Jul 28, 2012 | Samsung Digimax S500 Digital Camera

1 Answer

Lens not extending


You have a lens problem. Sure it can be fixed but be sure to get an estimate first.

Aug 24, 2009 | Samsung Digimax S73 Digital Camera

1 Answer

Camera beeps loud 3 times and shuts right off!!


sounds like a lens error, does the lens extend or retract? You probably have to get the lens back on track, use gentle pressure wiht the camera face down on a towel covered table and turn on to see if the camera tries to retract the lens. I really dislike these types of cameras that extend the lens everytime, if it turns on in your pocket, your doomed!

May 27, 2008 | Samsung Digimax S500 Digital Camera

1 Answer

Beeping, bad noises, then turns itself off


If you have a retractable lens then that could be causing the problem. The beeps is letting you know that it's wrong and it shut off as a safe guard. So the noise you are hearing is the motor and gears for the lens.

Jan 27, 2008 | Samsung Digimax S700 Digital Camera

2 Answers

Help


the 3 beeping sound as ou call it annoying means that the camera has low battery capacity. the lens is stuck out because there is incorrect battery connection. there is an option on the camera setting for the battery type. try this one:
-turn the camera on
-click on Menu button
-select options using left/right, up/down button
-select Set up 2
-Select Battery type
-Select Alkaline for non-rechargable
or Ni-MH for rechargable
-click OK button

this setting should be done when using camera for the first time and whenever you are switching battery types, from rechargable to non-rechargable and vice versa.

Jan 06, 2008 | Samsung Digimax S630 Digital Camera

1 Answer

Black screen, loud beeping when opened, doesn't work


The following blog outlines some simple repair options for a lens error. But please first try the listed Fix #2. I heard that fix particularly works well for a camera who's battery had run down with the lens open. Please post back here with a follow up comment if any of the fixes work:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Dec 23, 2007 | Canon PowerShot S60 Digital Camera

4 Answers

Camera rapidly beeps 6 times when powered up and immediately turns off!


I HAVE SOLVED THIS!
I Totally fixed my CAMERA!
If you turn on your camera, the lens does not come out, and it just beeps then turns off, then listen to me.
You need to unscrew the outer casing and take off the metal shell.
Hold the camera in one hand, palming it, looking down at the LCD (ie the lens is pointing into your palm). This is to orient you.
If you look at the left SIDE of the camera, near the upper left corner of the LCD, you can peek through some of the windows of the black plastic casing and see 2 PLASTIC GEARS. The top one is white, the other is black. These are the gears that actually move the lens in and out. All I did was give the white gear a good jiggle with the tip of a pen and evidently it made the teeth of the gears mesh together like its supposed to and .... VOILA .... the lens came out when I powered it on and all is well! I know this is gonna help someone!

Dec 18, 2007 | Canon PowerShot SD400 / IXUS 50 Digital...

1 Answer

Loud Beeping sound


This seems like Lens motor stall
Send it back

Nov 26, 2007 | Samsung Digimax S730 Digital Camera

1 Answer

Lenc cover will not open


This can be caused by several different situations. Most commonly the camera has experienced some kind of impact which knocks an element out of alignment, preventing the lens from rotating normally. Symptoms of this include: *you may hear no mechanical sound at all when the camera is turned on *you may see visibly mis-aligned components of the lens *you may hear a loud "snap snap" sound as the camera tries to move the lens when the camera is powered on The second most common cause is a particle of sand getting stuck in the focus motor drive gears. This prevents the focus element from moving normally and causes the camera to shut off to prevent damage to the lens assembly. Symptoms of this include: *A loud "buzzing" sound when the camera is turned on, followed by the beeping and shutdown. Finally the third most common cause of this problem is a broken tooth on the zoom motor drive gears. Symptoms of this include: *the sound of the running motor with a regular "click click click" sound for several seconds. This will not be a "snap snap" sound, that is a different problem. *the lens will move in and out easily by hand as if free from any resistance. All of these problems require disassembly to repair. The charge is around $125 labor at my shop.

Jun 12, 2007 | Canon PowerShot SD400 / IXUS 50 Digital...

1 Answer

CAMERS TURNS ON LENS OUT THEN BACK IN... 3 STEADY CLICKING SOUNDS


well i´m the bad news guy, it could be two things, or u droped the camera and the zoom lens is out of the place and the sensors arent working properly or it´s just the sensors that are no working, the only way is to send to a repair centre normally they just replace all the lens. All the beeps it´s just to say that the lens is lost.... can´t locate it self.

Feb 04, 2007 | Canon PowerShot A95 Digital Camera

Not finding what you are looking for?
Pentax Optio M20 Digital Camera Logo

138 people viewed this question

Ask a Question

Usually answered in minutes!

Top Pentax Digital Cameras Experts

kakima

Level 3 Expert

96396 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

halotheracer
halotheracer

Level 2 Expert

68 Answers

Are you a Pentax Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...