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Trying to install. Message time and time again sasys Fatal error Could not create key:\software\extensions\DDE87865-83C5-48c4-8357-2FSB1AA84522}.

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  • msmaniac May 11, 2010

    Could you tell me wat printer are u trying to install?



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Registry error is coming during installation, you need to download a registry fixer such as PC DOC PRO.
Let me know if you need more help.

Posted on Oct 05, 2008

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Fatal error when installing HP Officejet 8500, fails at 96%


hi did you get any particular error during the installation that said fatal error 1935 or 1709 or some other message if you get any error message please mention the specific error code and try the step mentioned below
insert the cd in to the computer and then go to computers and right click on the cd icon and open it now you will see a Util folder open it and then open CCC and in CCC you will se some files like uninstall_L2, Uninstall_L3, Uninstall_L4
if you have a HP computer then open uninstall_L3 and continue to clean the printer entries If you do not have a HP computer then open UNINSTALL_L4 and continue

after cleanup restart the computer and then go to c drive >>Program files >>HP and delete the digital imaging folder
now install the printer software once again if you still get a fatal error at 96% then do not click on the ok button of the error screen directly restart the computer and when it restarts go and try to print in will print fine
and still if you have any problem then you can call the HP helpline for free support that is 18004746836 24hrs support

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1 Answer

Get 'fatal error' during HP C4599 install


hi did you get any particular error during the installation that said fatal error 1935 or 1709 or some other message if you get any error message please mention the specific error code and at what % you get the error is it at 18 % 32 % 56% 94% or 96 % if you get the error at 96% followthe step mentioned below or else please tell us the % at which you get the error
insert the cd in to the computer and then go to computers and right click on the cd icon and open it now you will see a Util folder open it and then open CCC and in CCC you will se some files like uninstall_L2, Uninstall_L3, Uninstall_L4
if you have a HP computer then open uninstall_L3 and continue to clean the printer entries If you do not have a HP computer then open UNINSTALL_L4 and continue

after cleanup restart the computer and then go to c drive >>Program files >>HP and delete the digital imaging folder
now install the printer software once again if you still get a fatal error at 96% then do not click on the ok button of the error screen directly restart the computer and when it restarts go and try to print in will print fine
and still if you have any problem then you can call the HP helpline for free support that is 18004746836 24hrs support

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1 Answer

HP K8600 Intallation Fatal Error


Ok... this one sounds a bit backwards, but have solved other issues like this:

Try uninstalling the HP software itself, and put the installation disk aside... power down your computer, plug in the printer, and reboot. Allow windows to discover the "new hardware" and INSTEAD of using the installation disk, have Vista locate the best driver (online if you can do it). Once you can get the printer to print with basic function, create a restore point in System restore (so you won't have to go through the initial driver install again if a crash occurs later), and THEN try and install the components you want from the installation disk. Again, it sounds backwards, but many manufacturers have had significant issues with Vista for stranger things. You may not even want all the "extras" HP includes with it's software (like online ink purchasing, photo editing, etc) but at least you can get the printer functioning!

Hope this helps!

-- RT

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2 Answers

Get fatal error message after installationof


Make sure that your firewall program is shut down before installing the programs. I have hp program on mine and after I shut down my firewall it went through. Try downloading the latest software from www.hp.com

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1 Answer

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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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1 Answer

Software fails to install for my HP C7200 All-in-One. I get a fatal error message. I have Microsoft XP Home with service pack 2.


I finally got the software installed by uninstalling it and unplugging the USB cable on the printer, then reinstalling the software and reconnecting the USB cable. Now every time I try to bring up HP gallery I am asked to put in the disc that has the creative projects file on it. I have tried that several times and it doesn't work. After I hit the delete key on the cancel window several times I finally get the HP gallery to come up. I think HP needs to fix that part of the program disc.

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1)Stop the installation
2)Go to Command prompt
3)then type : subst X: C:\
4)Press enter
5)exit out of command prompt
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X:\ is the drive you are getting at the time of the installation as invalid drive.

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There are alot of fatal error messages. You need to provide the exact fatal error message.
Here are the basic troubleshooting for that type of error :
1. Turn off your firewall, anti-virus and spyware and then install it
if it will not work
2. Download the software for your printer in the website www.hp.com/support make sure that you are going to download and install the full feature of the software

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From OKI error log:

Lower heater temp state - Low
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seek service if turning off/on printer does not solve problem

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