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How do I get my web cam to work it wont let me have people see me & I can't see them help please my son is in Iraq & I really want to see him. Thanks Kathleen Zwicker

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Like for any device you plug into your computer, you need to install drivers so the computer knows what to do with them and you get to use them as expected... also once the driver is installed you may need to configure the program to start using the device.

try the following

1. install the device driver: your device (if bought new) should've come with a cd or a floppy disk that contains software and drivers. follow the instructions to install driver and device.

2. if you think you have installed the device driver check it's properly installed:
on xp: go to start>run>type devmgmt.msc
on vista: start>type device manager and click on device manager
...then look under imaging devices... your camera should show up and make sure there's no ! sign next to it.. if there's a ! next to it.. your driver needs to be installed or updated.. go to the manufacturers website and download an updated driver. uninstall the current driver and reinstall the new driver.
if you don't see the device but you see something that says unknown device with a ? next to it.. that's most likely your camera been unrecognized by your pc (your pc your put something in it but since there are no drivers it does not know what the device is or how to work with it..

3. assuming you intalled the driver and everything looks fine.. configure the device: I'm assuming you are using msn. so open msn, open a window to start chatting with your buddy and at the top and to the right of the activity bar there is a botton to show a menu.. click on it and go into >tools>audio and video setup and follow the wizard instructions to get msn to work with your new and installed camera.

if your camera did not come with a cd or a floppy you still need the drivers to work with it.. ask the person that sold the camera or go into the webcam manufacturer website and look for drivers.. if you need help, post details (make and model) of your camera and we'll try to help you..
now.. depending how old the camera is and if you're using vista you may not be able to get a driver to work with your camera and operating system, in which case you may be better off buying a webcamera that is vista-ready or you may have to wait for drivers to become avaliable for your camera, in which case it may take a while.

Posted on Oct 05, 2008

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Posted on Jan 02, 2017

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