Question about Compaq Presario 700 470024-192 Notebook

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No power up

When i unplug the power cord the laptop doesnt power up an work off battery power is battey bad . it checks out 85%an charging when i check the meter

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  • loumarg1 Oct 05, 2008

    thank you very much

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You have a bad battery. I had same problem before and i just replace my battery and it works fine again..

:)

Posted on Oct 05, 2008

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My battery light is off.


The battery might be dead. Batteries only have a useful life and after that they have to be replaced.

Does your laptop work ok off the AC Adapter Power Cord? If so, your battery is dead and your power cord is good. If the laptop does not work off the Power Cord then either your Power Cord is bad or the DC Power Jack where the power cord plugs into the laptop is bad. In either case a good battery will not charge if the power cord or the DC Jack is bad.

Check your DC Power Jack which is where the power cord plugs into the compute. Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.

Jun 03, 2012 | Toshiba Satellite A105 Notebook

Tip

AC Adapter issues Q & A.


<p><b>Laptop switching to battery while connected to AC adapter</b><br /> <p><b>Q.</b> While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small "camera flash charging" sound, stabilizing at 19v. When charging, it repeatedly makes the "charging sound" Faulty AC adaptor? Or Faulty battery? Or Both?<br /> <p><b>A. </b>First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It's either broken or loose. It's a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.<br /> <p>It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.<br /> <p>Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.<br /> <p><b>Battery charging light is on even when power adapter is unplugged and laptop is stitched off</b><br /> <p><b>Q.</b>The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected. <br /> <p><b>A.</b> First of all, try reconnection the battery if you haven't done it already.<br />The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it's either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.<br /> <p>Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.<br /> <p><b>Battery charges only when the laptop is off</b><br /> <p><b>Q.</b> Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.<br /> <p><b>A.</b> This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you'll have to find an adapter which provides 4.74A or MORE. <br /> <p><b>While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.</b><br /> <p><b>Q.</b> While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it's full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.<br /> <p><b>A.</b> There could be a few different reasons why it happens:<br />1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.<br />2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.<br />3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it's not a problem with the battery. You'll have to check the motherboard in this case. <br /> <p><b>Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.</b><br /> <p><b>Q.</b> When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.<br />When I plug the AC cord, it won't directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).<br />If I turn-off the laptop and then charge the battery, it won't also directly charge but the delay is much shorter (maybe just about 1-2 minutes).<br />Is this the sign of a bad battery (when hot it can't be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)<br />Note that this symptom is always repeating when I use the laptop.<br /> <p><b>A.</b> From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same - the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You'll have to replace the battery.<br />I'm not sure about the second part. Probably it's a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS. <br /> <p><b>The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.</b><br /> <p><b>Q.</b> When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the "critical battery level" message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?<br /> <p><b>A.</b> It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:<br />1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.<br />2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes. <br />

on Mar 15, 2011 | Computers & Internet

Tip

AC Adapter issues Q & A.


<p><b>Laptop switching to battery while connected to AC adapter</b><br /> <p><b>Q.</b> While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small "camera flash charging" sound, stabilizing at 19v. When charging, it repeatedly makes the "charging sound" Faulty AC adaptor? Or Faulty battery? Or Both?<br /> <p><b>A. </b>First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It's either broken or loose. It's a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.<br /> <p>It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.<br /> <p>Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.<br /> <p><b>Battery charging light is on even when power adapter is unplugged and laptop is stitched off</b><br /> <p><b>Q.</b>The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected. <br /> <p><b>A.</b> First of all, try reconnection the battery if you haven't done it already.<br />The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it's either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.<br /> <p>Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.<br /> <p><b>Battery charges only when the laptop is off</b><br /> <p><b>Q.</b> Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.<br /> <p><b>A.</b> This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you'll have to find an adapter which provides 4.74A or MORE. <br /> <p><b>While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.</b><br /> <p><b>Q.</b> While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it's full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.<br /> <p><b>A.</b> There could be a few different reasons why it happens:<br />1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.<br />2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.<br />3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it's not a problem with the battery. You'll have to check the motherboard in this case. <br /> <p><b>Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.</b><br /> <p><b>Q.</b> When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.<br />When I plug the AC cord, it won't directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).<br />If I turn-off the laptop and then charge the battery, it won't also directly charge but the delay is much shorter (maybe just about 1-2 minutes).<br />Is this the sign of a bad battery (when hot it can't be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)<br />Note that this symptom is always repeating when I use the laptop.<br /> <p><b>A.</b> From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same - the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You'll have to replace the battery.<br />I'm not sure about the second part. Probably it's a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS. <br /> <p><b>The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.</b><br /> <p><b>Q.</b> When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the "critical battery level" message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?<br /> <p><b>A.</b> It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:<br />1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.<br />2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes

on Jan 17, 2011 | Computers & Internet

1 Answer

Hello, well my acer laptop model AO751h doesnt seem to be charging. I check the battery icon and it says "plugged in, charging" but it doesnt seem to be charging cause im sure the battery icon...


is this an older laptop, if so you might just need to replace the battery. or try a different charger before buying a battery. If you need anymore assistance im here

May 20, 2011 | Acer Aspire One AO751h-1211 (LU.S820Y.108)...

4 Answers

Battery of my Acer Aspire 4810T does not work. With the power supply plugged in, the indication of the battery is "85% available (plugged in, not charging). If the power cable is disconnected, the...


Hello,

There are three possible reasons why your computer is experiencing this power problem. What you need to do is to isolate the component that's causing it.

These are the parts which should be checked:
1. Power supply
2. Battery
3. Motherboard of the laptop.

Here's the procedure that you have to follow:

1.
Remove the battery from the computer.

2. Power the computer up with the power cord only without the battery on it.

3. Check if it works perfectly without any problems even if the battery is out. If it works, then, the battery needs to be replaced. (Note: Batteries are disposable parts. They usually die after 2 years of usage depending on how you use it.)

4.If no go even without the battery on it, check the ac adapter or cord if there's a light lit on the box of the cord. If no lights on it, double check the connection. If connections seem ok but no power, then, replace the power cord.

5. If power cord seem fine, check the hole in the computer where you plug in the cord. What you need to check is if there are any sign of damages. Wiggle the cord and see if there are lights lit in the laptop.

I hope this help.

CARLO

Apr 13, 2011 | IBM ThinkPad T40 2373 Notebook

Tip

AC Adapter issues Q & A.


Laptop switching to battery while connected to AC adapter
Q. While turned on, the laptop will switch to battery power even if connected with the AC adaptor (sometimes during boot-up, or after a while) until the battery drains out, he then goes to hibernation (the battery light is off). If no battery in the laptop, it will shut down, and the AC light will blink very fast. The battery (li-ion) will only charge up to 10%, where it then jumps right up to 100%, and will discharge from 100% to 90% then jump to 0%, go to hibernation, and fails to complete the process, shutting down. The adaptor makes a small “camera flash charging” sound, stabilizing at 19v. When charging, it repeatedly makes the “charging sound” Faulty AC adaptor? Or Faulty battery? Or Both?
A. First problem: The laptop switches to battery power even with connected AC adapter. Most likely you have a faulty power jack. It’s either broken or loose. It’s a known issue with laptops and you can fix it by replacing/resoldering the power jack or relocating it outside laptop case.
It also could be a problem with the power cord. Find a multimeter and check the AC adapter. See if the power cuts off when you jiggle the power cord. If it does, replace the adapter.
Second problem: The battery will discharge from 100% to 90% and then jump to 0%. It sounds like a bad battery.
Battery charging light is on even when power adapter is unplugged and laptop is stitched off
Q.The yellow light for battery charging does not go even after switching the laptop off and power jack is disconnected. Battery does not charge at all with power source connected.
A. First of all, try reconnection the battery if you haven’t done it already.
The battery plugs directly into the connector attached to the motherboard. If the battery charging light stay on even when the power adapter is unplugged and the laptop is switched off, it’s either bad battery or something is wrong with the motherboard. The only way to find the culprit is testing the laptop with another known good battery.
Also, you can try this. Remove the battery and plug in the power adapter. If the battery charging LED lights up even when the battery is removed, most likely you have a problem with the motherboard.
Battery charges only when the laptop is off
Q. Bought a Laptop without AC Adapter. I noticed it would charge the battery OK when the laptop was off but once in windows it would not charge the battery.
A. This is very important to choose the right AC adapter for your laptop. The output voltage MUST be exactly the same. If your laptop requires 18.5V you must use 18.5V adapter. The amperage should be the same or higher. If the laptop requires 4.74A adapter, you’ll have to find an adapter which provides 4.74A or MORE.
While using AC adapter alone or battery alone, laptop works. While using them together, I am getting a problem.
Q. While using AC adapter alone or battery alone, laptop works. However while using them together, laptop LED lights blinks and the power meter for battery drops down immediately to 0% critical level, whereas the battery LED indicator says it’s full. I tried to unplug the AC adaptor while it went down to 0%, then the power meter for the battery came back to normal 85%.
A. There could be a few different reasons why it happens:
1. It might be an issue with the BIOS. Make sure the laptop has the latest version of BIOS installed, update it if needed.
2. It might be a software related issue. If you have some kind of power management utility installed try uninstalling it and use Windows power management utility instead. Also I would try reinstalling the operating system if upgrading the BIOS or removing the power management utility does not help.
3. If you still experience the same problem even after upgrading the BIOS and reinstalling Windows, most likely you have a problem with the motherboard. Apparently the charging circuit is not working properly. I assume it’s not a problem with the battery. You’ll have to check the motherboard in this case.
Problem with my battery. 100% to about 40% the battery discharging normally then suddenly from 40% it drop directly to 2%.
Q. When I use only on battery, from 100% to about 40% the battery discharging normally (last about 1 hour) then suddenly from 40% it drop directly to 2%.
When I plug the AC cord, it won’t directly charge (the charge LED is still not on). After 10 to 20 minutes it then starts to charge the battery (the indicator say that it can be charged to 100%).
If I turn-off the laptop and then charge the battery, it won’t also directly charge but the delay is much shorter (maybe just about 1-2 minutes).
Is this the sign of a bad battery (when hot it can’t be charged?) or maybe a bad AC adapter (not enough power to charge the battery when the laptop is turned on?)
Note that this symptom is always repeating when I use the laptop.
A. From the first part of your complaint description I can see that you have a bad battery. The percentage might vary, but the process of discharging is the same – the battery discharges fine until some point and then the remaining charge suddenly drops to the minimum. You’ll have to replace the battery.
I’m not sure about the second part. Probably it’s a battery related problem too. Just in case check if there is a newer version of BIOS available for your laptop. If you find one, upgrade the BIOS.
The battery is 100% charged but it will die within a few minutes as soon as the laptop is unplugged.
Q. When I unplug the power it will run off the battery, the battery icon says it is 100% charged and I have 2+ hrs remaining, but within a few minutes I get the “critical battery level” message and it will die. When I plug it back into AC power the battery charge light comes on (and will remain on for over a hour), but I will have the same problem with it dying as soon as it is unplugged. Do I need a new battery?
A. It looks like you have a bad battery. Here are some behaviors typical for a dying laptop battery:
1. The battery charges normally (according to the battery icon) but as soon as you unplug the laptop, it dies almost momentarily.
2. The battery charges normally. When you unplug the laptop, it discharges normally until some point and after that point starts discharging very fast. For example it might take 10-15 minutes to discharge from 100% to 80% and then it discharges from 80% to 0 for 2-3 minutes.

on Jun 12, 2010 | Computers & Internet

1 Answer

CN5560 power problem


it doesnt need to battey with AC. it must be work. but you have problem with mainboard that doesnt let the power on. need to get service.

May 30, 2009 | AMD IC Power CN5560 Laptop

1 Answer

Hp compaq nx7400 - battery died and power cord will not turn comp


Do you have another power cord to check? Most places like bestbuy is willing to let you test a universal power cord for your type of laptop before you buy. Usually in your case, the power cord or connector has gone bad. If you test the laptop at the store and it doesnt work then its your connector but if it works. you could consider buying that power cord.

May 07, 2009 | Computers & Internet

1 Answer

When my labtop goes into windows xp it gives me a pop up saying change battey soon but it is pluged in to the wall and ive so whats wrong with it ?


can you go into control panel and look under power options? there you will see power meter on one of the tabs. click on it and see if you see if the battery is charging. if its not, there might be a problem with your power supply, the battery or the motherboard that controls the charge.

one of the ways to check if the power cord has problems is removing the battery and leave the power cord connected and see if it powers up normally. If it does, then remove the power cord and use the battery to do the same but leave the laptop on until the battery is totally drain and shuts down. try to turn it on a few times just to make sure battery is drained. then plug in the power cord to see if it charges your laptop. if all works then what you might need is to update your laptop firmware

May 07, 2009 | Computers & Internet

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