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CD rom will not read CD - Compaq Computers & Internet

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1. clean your cd (make sure you don't to be gentle and clean bottom of cd using straight movements going from the center outwards... DO NOT clean in a circular movement.. that would damage your cd... and test.

2. restart your computer.. see if that solves the problem

3. check if your system sees your cd rom drive: go to start>run> type devmgmt.msc and under cd/dvd drives check if your computer lists the cd rom drive and if there's no ? or ! next to it. if there's ? your controller may be failing or if ! comes next to the device you may need to reinstal or update the driver for your device.

4. if the device is not showing in device manager it could also mean a problem with the phisical connection of the drvice.. check the data and power cables.. check jumper settings and the data cable.. check the connection points are properly seated in their place.

Posted on Oct 05, 2008

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