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My system did an automatic update. Now I get a message that says that my backweb-137903.exe has been moved and so my HP center does not load. I looked for the file but it is not present on my PC. I also get a message that windows installer has been moved or is not present

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This error message probably occurred, because a spyware removal application incorrectly detected the Updates from HP Connections or Compaq Connections client software (developed by BackWeb Technologies), as spyware and improperly removed it. Since only part of the client software was removed, the errors displays because the software cannot fully open when Windows starts. Updates from HP or Compaq Connections is a messaging service that comes pre-installed on HP and Compaq desktop computers. The service provides product notices, support updates, tips, and special offers specifically for your model of HP or Compaq PC. If you no longer want to use Updates from HP or Compaq Connections, HP or Compaq Connections can be uninstalled through Add/Remove programs. If you still want to use HP or Compaq Connections to receive information regarding your PC, complete the following steps: CAUTION: Performing a System Recovery replaces system files and original software with the files that originally came with the PC. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.Be prepared to reinstall software that was not originally included with the PC. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates. To resolve this error, reinstall the Updates from HP/Compaq Connections client software by performing a standard recovery:

  1. Remove all connections from the PC except keyboard, mouse, monitor and power cable. If any internal hardware such as a video card, or sound card has been added, they should be removed or disconnected.
  2. Restart the computer and press the F10 repeatedly after the logo screen appears.
  3. Click Next when prompted.
  4. Read and respond to the screens to recover the computer.
After the computer is recovered and you have completed the setup, you can do any of the following items to prevent the error message from displaying:
  • Adjust the settings in the spyware removal application to bypass the Updates from HP or Compaq Connections client software.
  • You can uninstall the Updates from HP or Compaq Connections client software before using your spyware removal application: Uninstall Updates from HP or Compaq Connections client software by clicking Start , Control Panel , Add/Remove Programs , Updates from HP/Compaq Connections , and clicking the Remove button. NOTE: If you remove the Updates from HP or Compaq Connections client software, you should visit the product support page for your PC model, HP Support and Drivers Search , for the latest information and software updates.
HP does not consider HP or Compaq Connections spyware software. If spyware removal software detects BackWeb as spyware and you would still like to remove HP or Compaq Connections, it should not be removed through the Spyware removal software. Instead, uninstall BackWeb using Add/Remove Programs as shown above.

Posted on Oct 05, 2008

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I'm trying to install microsoft picture it but a missing pi.exe notice keeps on apearing,how can I fix this?


What others are doing:
Try the free download
Free Guides to Fix PC Errors By PcTweaker pi.exe is part of Microsoft Picture It! 9 and developed by Microsoft Corporation according to the pi.exe pi.exe Vendor and Version Informaiton : Product name : Microsoft Picture It! 9 Company : Microsoft Corporation Version : Md5 : 33be8a09351e58d22e5a3f35cff5ffa6 Why does my computer have the pi.exe wrong information cue? pi.exe is a file name that often appears in some error messages on the computer, if you frequently receive the error notifications which state that the specific program cannot be processed for the pi.exe file being corrupted or missing, you should consider to fix pi.exe error well for avoiding the related operation problems on your computer.When this file gets corrupted, missing or suddenly become invalid in the Windows system, you will immediately receive the pi.exe error message and you will need repair it as soon as possbile !
If you do not fix nengine.dll missing as soon as possible, you may face the problems below:
"System boot-up failure" "System file corrupt" "Slow system performance" "Blue Screen of Death errors" "White Screen of Death errors" Why the need to Fix pi.exe Errors ? When the system has the pi.exe wrong information, it shows that the error has been affecting the Windows system's running stability. If this time not clearing up the pi.exe error quickly, the Windows registry can be easily damaged, and then the unsteady Windows registry will affect the normal use of other softwares or directly make them not work,and the whole Windows system can not be used normally.So, when the Windows system has the error message, we should hurry up to repair it well.How to fix the pi.exe error ? To fix pi.exe error is not that easy before,but now it is so easy ! Please download the Pctweaker software recommended by us, according to the following procedures. You can soon clear up the pi.exe error through a few simple procedures, and in the course the software will automatically repair your computer's Windows registry damage caused in normal operation.
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Jul 23, 2014 | Computers & Internet

1 Answer

I just purchased Spysweeper last week. It was working fine, and now it sits in "loading" mode without fully loading. I also had Microsoft Security Essentials (free) running, so uninstalled it...


Thank you, and I hope this helps...

There was a compatibility problem that existed between Webroot's Spy Sweeper program and Microsoft's Vista operating system. The issue occurred after an update Microsoft automatically delivered to Vista machines using its automatic windows updating function on January 8, 2008. The bug was fixed on February 12th, 2008. If you have automatic updates set on your Vista machine, the bug will have been corrected by now automatically.
Other issues may be: Check for firewall issues if you still have problems. Temporarily switch the firewall off and see if performance improves. Add exemptions to your firewall if you find it's the cause. SpySweeper.exe, SpySweeperUI.exe, ssu.exe and WrConsumerService.exe should be added and allowed to access the internet.

Jan 12, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

No scan option error message pops up when i press the scan button, it says no computer is connected to the device, but my computer is connected and it says is working properly


First of all, Do you have HP Solution center installed on your computer, if yes, then check if you are able to scan from solution center, if yes then all u need to run a file from c:\Program Files\hp\Digital Imaging\bin\hpqtra08.exe
once you will run it, check if u have a digital imaging monitor icon with a check mark in the system tray(where the system date and time are displayed), if yes then populate the front panel destination list in the solution center and add shortcuts to fron panel list and update device, turn off and ON the printer , then try scanning.
If solution center is not installed , then install the software full feature.

Jan 23, 2010 | HP Officejet 5610 All-In-One InkJet...

2 Answers

What is an ArcCon ac application error0xc00000006?


What you describe falls under the general category of svchost.exe issues. Svchost.exe is used by your computer to access the registry and check the services to load during system startup.

arccon.ac is an ArcSoft Connect Notifier. There are two possibilities why its happening:
  1. Microsoft releases regular security updates that are installed automatically on your computer by the Automatic Updates feature, which is enabled by default on your computer. The Svchost.exe Application error usually appears due to a problem with a recent update.
Closing the error message might freeze your computer. To fix this error, perform the following tasks.
  1. Open Control Panel, select Performance and Maintenance, and then select Services.
  2. In the System Properties dialog box, open the Automatic Updates tab.
  3. Next, select the Turn Off Automatic Updates option.
  4. Select Apply and then OK to accept your changes and exit the System Properties dialog box.
  5. Restart your PC.
  6. Ensure that you are connected to the Internet and then select the Windows Update command from Start > All Programs to manually update Windows.
  7. After the update is complete, enable the automatic updates again from System Properties > Automatic Updates.
This should rectify your application error. However, if the error keeps reappearing, then you might turn off automatic updates permanently and manually perform Windows updates at regular intervals.

Errors Caused By Virus Infection
Let's hope that this isn't the case. Lengthy procedure but if you are still having trouble, we'll cross that bridge when we get to it.

Dec 09, 2009 | Computers & Internet

1 Answer

Last night I turned my printer off by pressing the on button. The sreen said, " Shutting Down". I pressed the on button this morning expecting it to start but it didn"t. How do I start my printer? Thanks...


Try this:
1. While the printer is still turned on, unplug all cables and cords at the back of the printer.
2. Unplug the power cord also from the wall outlet...
3. Wait for two minutes.
4. Reconnect power cord to the wall outlet first.
5. Press and hold the pound (#) and six (6) buttons.
6. While holding down the two buttons, reconnect the power cord to the back of the printer and after two seconds, release pound and six buttons.
7. Turn on the printer if it turns off...

This message is caused by the hpcmpmgr.exe , program installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error (click the link).

Downloading and Installing the Update
  1. Click the "Download now" to begin downloading the update.
  2. When the File Download window appears, click Open to start installing the update.
  3. The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
    Thank you. You have successfully downloaded and installed the fix. Please restart your computer
    message will appear. Close all programs and click OK to restart the computer.

NOTE: In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.

Let me know for the results. Hope helped with this.

Nov 19, 2009 | HP Office Equipment & Supplies

1 Answer

Gettin exe corrupted


wuauclt.exe or explorer.exe the first is your automatic updates and the second is to access the updates so try switching on your updates or see if in startup the file has been blocked

Jan 22, 2009 | Microsoft Windows XP Professional With...

2 Answers

Hpqthb08.exe and HPQDocViewer.exe error messages


****, since you have been having many issues, I guess that your windows is corrupted.

The best way to proced is to install a clean copy of Windows, install all of services packs and updates and then install the HP software and test the printer.

I know this is a lot of work, but it probably will solve this and many other problem that you are experiencing.

good luck!

Nov 24, 2008 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

RTHDCPL.EXE err


Error Message after Installing Security Updates 925902 and 928843 This afternoon (April 3rd, 2007) my Automatic Updates alerted me about a couple updates I needed to install, so I did. Upon rebooting the computer though I was confronted with the following error message
"RTHDCPL.EXE - Illegal System DLL Relocation"

"The system DLL user32.dll was relocated in memory. The Application will not run properly. The relocation occurred because the DLL C:\WINDOWS\SYSTEM32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."
  


Cause of Error Message

Turns out this error occurs when the Realtek HD Audio Control Panel by Realtek Semiconductor Corporation is installed. This is my built-in sound card on my computer.

The HHCTRL.OCX file that is included in the Security update 928843 and the User32.dll files that is included in Security Update 925902 have conflicting base addresses. When Windows loaded the HHCTRL.OCX file before it loads the User32.DLL file, the problem occurs.

The error occurs when the following third party programs or applications are installed on a computer with Windows XP Service Pack 2 installed. 
Realtek HD Audio Control Panel
ElsterFormular 2006/2007
TUGZip
CD-Tag
Microsoft now has released a patch to correct the problems, you can go to the following link to download and install the patch for the patch :-)

http://support.microsoft.com/kb/935448

Oct 18, 2008 | Computers & Internet

1 Answer

HP Solution Center cannot detect my 6110 AIO


Hello Buzzland, this error usually occurs when the HP Digital Imaging monitor is not running in the background. HP digital Imaging monitor is a service that invokes the other services when required. If this service is not running, you may not be able to open the HP Solution Center.

You can usually find the icon of HP Digital Imaging Monitor in the systray. To check if the HP Digital Imaging Monitor service is running, open the task manager , and in the process tab, search for the file called "HPQTRA08.exe" . If it is not present , navigate to C:\Program Files\HP\Digital Imaging\Bin\ (assuming that your system drive is c: and the folder maybe HP or Hewlett Packard) and search for an application file named hpqtra08.exe. and double click it. The application will start running in the background. Sometimes it may also happen that you have unchecked some startup programs from the micosoft system configuration utility (msconfig) and this file (hpqtra08.exe) is also included in them. If so, you must check the application to run it on startup. Now , restart the system and open the HP Solution center. If it works, fine. If it does not work out , open "services.msc" from the command prompt and search for the service called "HPZPML" . If it is found, make sure it is started. (Set startup type = automatically). Restart the system and try opening the solution center.
Still if the issue persists uninstall the complete entire software and reinstall it. This will probably work in case all of ther others fail.

Sep 25, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

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