Question about HP Computers & Internet
This error message probably occurred, because a spyware removal application incorrectly detected the Updates from HP Connections or Compaq Connections client software (developed by BackWeb Technologies), as spyware and improperly removed it. Since only part of the client software was removed, the errors displays because the software cannot fully open when Windows starts.
Updates from HP or Compaq Connections is a messaging service that comes pre-installed on HP and Compaq desktop computers. The service provides product notices, support updates, tips, and special offers specifically for your model of HP or Compaq PC.
If you no longer want to use Updates from HP or Compaq Connections, HP or Compaq Connections can be uninstalled through Add/Remove programs. If you still want to use HP or Compaq Connections to receive information regarding your PC, complete the following steps:
Performing a System Recovery replaces system files and original software with the files that originally came with the PC. This process may move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.Be prepared to reinstall software that was not originally included with the PC. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.
To resolve this error, reinstall the Updates from HP/Compaq Connections client software by performing a standard recovery:
Posted on Oct 05, 2008
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Posted on Jan 02, 2017
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