Question about Kodak 5500 ALL-IN-ONE PRINTER

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HP Photosmart c4580 Printer software won't install on my Windows XP system. I tried turning off ahtivirus and firewall and still won't install. Box pops up and says phzrein01.exe has encountered problems and needs to close.

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  • Johnclose Nov 25, 2008

    I have had exactly the same problem and I also have a laptop using Vista which gave the same error too. I too disabled, even uninstalled my anti virus and still no change. Very frustrating!

  • ElleLainey
    ElleLainey Dec 10, 2008

    I too have a laptop that is Vista and after spending two hours initally installing the software, it tells me, after prompting me to connect the USB to install 'through the network', to go wireless, that a printer has been detected. 'Great' i think, then after inputting my network key it tells me that the printer cannot be detected and no matter what i try (taking half an hour to uninstall and then another 2 hours to reinstall all the software) nothing works. The icons it installed also don't work, eg. HP solutions centre and HP Photosmart 3.0...nothing works! I've tried connecting with my wireless connected to the system, without it connected, uninstalling and reinstalling, disabling firewall and not disabling firewall (which never proved to be a problem) and i'm still nowhere. A week later it still isn't working! Help!

  • Fixc4385 Dec 26, 2008

    tried all sorts of things and suggestions off the net, nothing works. HP c4385 photosmart just won't install. Gets to step 2 of 4 only, if I let it run for 24hrs it will install about 50% and then stops completely.

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Check if you have installed the Microsoft Internet Explorer 8 beta. If, so, uninstall, restart and try installing the HP software again.

Posted on Dec 13, 2008

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Try to download driver software from the hp web site it might work better for you

Posted on Dec 11, 2008

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Can,t get printer to work need to configure and get driver to work


Computer off, Photosmart C4580 OFF, and unplugged from power. Disconnect the USB cable from it to the computer.

Turn the computer on.
Remove all associated HP software for the Photosmart.

Control Panel > Add or Remove Programs.
When the list populates remove all HP software for the Photosmart.
When finished close all windows, go back to your desktop screen.

Restart your computer.

HP Support > HP Photosmart C4580 > Main support page,

http://h10025.www1.hp.com/ewfrf/wc/product?product=3418707&lc=en&cc=us&dlc=en&lang=en&cc=us

Click on the heading - Software and Driver Downloads - in the list.
(Right side)

Select your Operating System. Click on the blue down arrow, to the right of the box with Select in it.

Click on the Operating System you are using.
(If you have Windows XP Home or Pro, click on Windows XP.
Unless you have Windows XP Pro that states it's 64-bit )

I'm going to use Win XP as an example, because the O/S you are using wasn't mentioned.

After you click on your O/S, go to the right, and click on Next in the blue rectangle.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=3418707

Using Windows XP for an example I would click on the + sign,
to the left of, Driver - Product Installation Software (2)

The drop down list shows;

A) HP Photosmart Basic Drivers
56.03 MegaBytes in size. (56.03MB)

B) HP Photosmart Full Feature Software and Drivers
149.41MB in size.

I recommend downloading B)
Get the full package.

Click right on the blue heading -
HP Photosmart Full Feature Software and Drivers

Scrolling down to the heading - Details and Specifications, and further down to the sub-heading - Compatibility, we see this software is compatible with XP and Vista.

Shows it to be compatible with Windows Vista, and both versions 32-bit, and 64-bit.

Only shows it to be compatible with Windows XP in a 32-bit version.

If it is good for a Vista 64-bit O/S, I'm going to go out on a limb, and state it will work with Windows XP Pro 64-bit.

To download the file click on the blue file name -

PS_AIO_04_C4500_USW_Full_Win_enu_120_210_NB.exe

( [1/1, 149.41m]
This means Page 1 of 1, and the size is 149.41 MegaBytes )

After you click a small window will come up.
Opening - and the file name.

Click on - Save File.

After you click another small window will come up. This time on the left side.
In the heading of this window, tells you where the file will download to.

It may have Desktop, or My Documents, or Downloads, in the wording.

[ Desktop, or Documents, or Downloads, for Vista and Win 7 ]

Write this down, and the file name. (File name; so you can find it later)

Desktop: The file will be on your desktop screen.

My Documents: Click on Start, then on My Documents.

[ Windows logo button, then Documents, for Vista and Win 7 ]

Downloads:
Click on Start, then My Documents. DOUBLE-click on Downloads.

[ Windows logo button, then on Documents. DOUBLE-click on Downloads, for Vista and Win 7 ]


When you see the file name DOUBLE-click right on it.
Follow the easy instructions.
(Next, Next, and Finish)

When finished close all windows, go back to your desktop screen.
Restart your computer.

Plug the USB cable of the Photosmart back into the Advent laptop.
Turn the Photosmart on.

After a few seconds, (After all of your Start-Up menu items are loaded, really), a pop-up should come up out of your system tray;

"Found new hardware"

,and perhaps another one,
"Found HP Photosmart C4580"

Post additional questions, or to have me clarify anything I have stated, in a Comment.

Regards,
joecoolvette

[ Why remove the software, then reinstall?

1) I don't think going to Add or Remove Programs, and clicking on - Repair, for the HP Photosmart software, will do any good.

I think there are too many files corrupted, and the software needs to be reinstalled in full.

2) You may get a driver conflict, with having part of the old HP software still there, and then reinstalling new software.

(Probability is pretty low, but why take chances, or have to do it all over again? )

Apr 26, 2012 | Advent Computers & Internet

1 Answer

I accidentally uninstalled my HP Photosmart C4580 Printer and do not have the originally software disk to reinstall it. Is there any way I can reinstall without the disk?


Hi,

You can download the installation driver and software from manufacturer's support website by clicking this link

On the page which opens, select the operating system of your computer (Windows Xp/ Vista..) from the drop-down menu and click the "Next" button.

The list of available drivers will load only after selecting the operating system of the computer.

Then download the "HP Photosmart Full Feature Software and Drivers" package.

Hope this solves your problem. Thanks for using FixYa

Jan 29, 2011 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

New hard drive need reinstall information


Hi.

Check out the below link and find the installation instruction and download software corresponding to Operating system

Windows XP

Windows Vista

Windows 7


Regards,
Riztech

Jul 16, 2010 | HP Photosmart C4580 All-in-One - InkJet...

2 Answers

I have lost the installation disc for my photosmart c4580 printer,can i download from the web


Hi,
You can download the installation drivers and software from manufacturer's site by clicking this link
  • On the page which opens, select the operating system (Windows Xp/Vista..) of your computer and download the appropriate drivers and software from the next page which opens..
Hope this solves your problem. Thanks for using FixYa.

Mar 21, 2010 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Cannot find my installation cd for hp photosmart C4580


Hi,
You can download the required installation drivers and software from manufacturer's site by clicking this link
On the page which opens, select the operating system (Windows XP/Vista/Windows 7..) of your computer to download the appropriate drivers and software.
Hope this solves your problem. Thanks for using FixYa.

Feb 04, 2010 | HP Office Equipment & Supplies

2 Answers

Can't figure out how to open the UDP port number 427


Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

Apr 25, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

HP C4580 PhotoSmart Install Crash


My photosmart all in one printer C4400 does not turn on. I have tested all connections. It still does not turn on.

Apr 04, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Can install hp photosmart c4580 to mac or windows vista. any ideas, what am i doing wrong


Do you have the newest drivers. Perhaps your disk only contains XP, and OS x 10.4 drivers? and you may be using 10.5?? XP drivers certainly won't work on Vista, not sure about the newest MAC.
Just guessing, try the latest drivers from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3418707&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB



Mar 24, 2009 | HP Photosmart C4580 All-in-One InkJet...

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