Question about Microsoft Xbox Console

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It always says to call service

Hi, my xbox says that i need to call service when i turn it on. Sometimes the xbox will work and will play the game then it will freeze and it says that i need to call. I called before and they didnt help at all, please help me!!

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  • ninexunix
    ninexunix May 11, 2010

    Well, the good news is, by what you have said there are only two components that would give you that error message. Either the Hard Drive or the DVDROM. Now since this is happening in the middle of your game that would lead me to believe your dvdrom is not working as intended. We need to know if this xbox is modded or not and are you running the game from DVD (disk) or from the Hard Drive itself.

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>Go to the service page
>Request a repair
>enter in the information
>then send it in

Posted on May 03, 2009

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