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Contact the dealer and let them know you have the serial number to your factory radio. Be sure to provide your full VIN number to your vehicle as well. They should be able to give it to you or instruct you on how to obtain the code with no charge. The only time they charge if they have to physically remove the radio or plug in a scan tool to obtain the serial number. This is coming from dealership experience.
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Every BMW radio has a different radio code. It's an anti-theft device. If you are the original owner of the vehicle and still have the owner's manual package you should be able to find a card in the package labeled "Radiopass" that will have the code. If you don't have the pass there are a couple of ways to get the code depending on the model of the radio. If the radio is still in the car simply turn the radio on and press and hold the "m" button within a few seconds of turning the radio on to get the radio's serial number. That will be the number needed to get the radio code. Not all BMW radio models have that feature. If you cannot retrieve the serial number that way you will need to remove the radio and get the number from a sticker or plaque on the radio. At this point you will need to take that number to a dealership and have them get the radio code for you. NOTE: if you bring them just the number or just the radio and are not able to provide proof of ownership they will not give you the code. Be prepared to prove that you are the rightful owner with a copy of your registration and driver's license. BMW typically requires that both pieces of ID have the same name and address so you won't be able to send someone else on your behalf.
factory radio code can only be retrieved or looked up by the dealer.
Typically the dealer will need your VIN and radio serial number. The dealer may need to remove the radio in order to reset the code in
some cases but I do not believe that it is required for you vehicle.
If it's the original factory fit radio then any franchised BMW dealership should be able to look up the code using the vehicle VIN number. Unless both you and the vehicle are known to the dealer they will not provide the code unless you show proof of ID and also of vehicle ownership. They can charge a fee, but it's often waived if you ask nicely and with smile or if you are a regular customer (or just there once only for parts or servicing).
You need the vin number of the car the radio came from and also you need the serial number of the radio. Together with this info, go to a Hyundai dealer and for a small fee they will get the unlocking code from the data base.