Question about Printers & Copiers

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I cannot copy and print a document on 8"X14" plain paper. No problem with 8"X11 1/2" plain paper

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  • estherhen Oct 05, 2008

    I have a Canon Office All-in-One PIXMA MX700 series.I have a document printed on one side of plain legal size paper which I wish to copy and print onto legal size paper. I have no difficulty copying and printing onto letter size paper. I changed the settings from letter size to legal size paper and was not able to copy or print.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    I am sorry. Nothing has worked. Guess it is impossible to copy and print from and onto legal size paper, Incidentally the scanner is not large enough to hold legal sized paper.

  • estherhen Oct 07, 2008

    Thank you for your response. There is no solution. First,scan is not large enough for 8.5Xl4. Second, document in rear with printed side up; blank paper ,same size, is in front. Press copy. Now indicates no paper in rear. Put more paper in rear with printed document on top,printed side up. pressOK same response! Now go through same process but press Black print. Same response! Setting on 8.5X14" paper.I did follow your instructions.

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8 Answers

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Sir,

I Think the Canon of your printer does not have this feature. Try to contact canon for more help or Else click this link....


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=ModelFeaturesTabAct&fcategoryid=123&modelid=15651#SupportDetailAct

thanks
g.luck

Posted on Oct 07, 2008

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I did not see that you said you hit the "feeder Switch " button for rear feeding? that is probably why it's saying load paper.

Posted on Oct 07, 2008

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  • 334 Answers

Wigle that doc in back so it hits sensors once

Posted on Oct 07, 2008

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Hey Estherhen,

Your printer problem is one of the most complex problems that all of us at FixYa have encountered. Ok so here is my solution, and its gonna sound easy and thats because it is. You see there are two ways you can reproduce a copy of your document there is a way where you scan it and the other is where you feed the document that you want to reproduce by feeding the paper through like a paper tray sort you know if you wanted to fax some thirty or forty documents you would put it in a tray right well thats the other way where you can put your document than you wish to reproduce. This is where your problem lies; When the printer says no paper in paper tray or add paper to tray that is where you should put your document. What the printer will do is feed in your document and print out a duplicate and of course at the adjusted size that you wanted. I hope my solution is not very confusing Esther. I wish you good luck on working this problem out and don't give up on any problem being big or small there is always a solution alright. And of course any more questions or concerns feel free to ask us first.


Posted on Oct 05, 2008

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You will have to place the printed document to be copied on the scanner bed, and NOT in the rear paper tray. The blank sheet of 8.5x14 paper goes in the rear tray, and not the front. As rachelgeek23 mentioned,
You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When specifying a page size other than A4, 8.5"x11"(215x279), or B5, load paper in the Rear Tray.

Should you still have difficulty after following the above steps, uninstall and reinstall the printer software and see if that helps.

Hope that helps!

Please don’t forget to rate or "Accept" the solution if it helped you in any way, or leads you to a fix.

Thank you for using FixYa!

IrishDruid

Posted on Oct 05, 2008

  • Swilin Sampson
    Swilin Sampson Oct 05, 2008

    Try this workaround:
    1. Scan the printed document using the scanner and save the output maybe on your Desktop.
    2. Place the 8.5x14 blank paper in the rear tray.
    3. Open the scanned document and print that instead of trying a copy.

    May take a bit longer, but well worth a try....in the meantime, I'll see if I can come up with a solution..


  • Swilin Sampson
    Swilin Sampson Oct 05, 2008

    Ok, this is from the Canon website:
    Note: Legal size documents can only be copied or scanned using the ADF.(Automatic Document Feeder)

    USING THE ADF:
    1. Open the document tray and remove any documents from the platen glass.
    2. Load the document in the ADF, with the side you want to copy facing up.

    3.Adjust the document Guides to match the document width. Ensure that the edge of the document stack is in line with paper size mark (A) imprinted on the document tray:

    4. Now you can start copying and printing.




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Scanner: I cannot copy and print - dot2.gif optical resolution: 2400 x 4800 dpi /19,200 x 19,200 dpi interpolated dot2.gif 48 bit color depth
maximum document size: 8 1/2 in x 11/11/16 in dot2.gif I cannot copy and print - dot2.gifer: dot2.gif copy speed for text documents: up to 30 copies per minute iI cannot copy and print - dot2.gif up to 20 copies per minute color reduction/enlargement: 25/400 percent Fax: I cannot copy and print - dot2.gifrc="http://i.fixya.net/uploads/images/dot2.gif" alt="dot2.gif" class="h_mi" /> color or blacI cannot copy and print - dot2.gifite faxing dot2.gif stores up to 40 numbers in spI cannot copy and print - dot2.gif dot2.gif built in memory for up to 100 incoming fax pages General FeaturesI cannot copy and print - dot2.gif dot2.gif automatic document feeder holds upI cannot copy and print - dot2.gifriginals for copying, scanning, or faxing multiple documents dot2.gif Ethernet port for connecting multiple users in a computer network dot2.gif 2 picoliter sized ink droplets for fine detail 4 individually replaceable ink tankI cannot copy and print - dot2.gifg src="http://i.fixya.net/uploads/images/dot2.gif" alt="dot2.gif" class="h_mi" /> ChromaLife 100 inks for long lasting photos Full photolithography Inkjet Nozzle Engineering /FI cannot copy and print - dot2.gif0 nozzle print head dot2.gif paper sizes: letter /8 1/2 in x 11 in, legal, credit card /2/ 1/8 in xI cannot copy and print - dot2.gifn, 4 x 6, 5 x 7 in, envelope, photo stickers dot2.gif high speed USB interface dot2.gif 18 15/16 in W x 9/ 7/16 in H x 18/ 1/4 inD dot2.gif weight: 22.3 lbs. dot2.gif Part Number: 2186B002


you have to select the paper size from the computer while giving printout from computer and apply the changes you make.and while copying the page from the scanner you have to change the printersettings by clicking the menu button in the printer.

Posted on Oct 05, 2008

  • tech gurus Oct 05, 2008

    sensor is not detecting the paper so this error clean the base of the tray if any dust visible.

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Choose your problem :

a) 8 x 14 paper wont fit into the scanner, it's too long
b) 8 x 14 paper gets jammed into the ADF
c) 8 x 14 paper won't feed into the ADF
d) able to feed 8 x 14 but copy is cut-off / missing part of the original
e) printer is capable of handling 8 x 14 paper but your setting is not correct

Thanks

Posted on Oct 04, 2008

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What kind of document are you trying to print? What software are you printing from? Is it Microsoft word? Do you get an error? Is this is an issue with just a certain document? Can you give more details? Thanks.

Posted on Oct 04, 2008

  • 3 more comments 
  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Does this mean the 8x14 paper feeds and comes out blank?

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When specifying a page size other than A4, 8.5"x11"(215x279), or B5, load paper in the Rear Tray.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Check this. There could be settings that mismatched. Media type, size and zoom settings should be checked.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    make sure you load the blank 8x14 paper in the rear tray.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Please comment back if it still does not work. Otherwise, please don't forget to rate and accept the solution that fixed the issue. Thanks!

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3 Suggested Answers

  • 42 Answers

SOURCE: BLANK COPY

The blue developer handle needs to be swung to the 3 0clock position. then try again

Posted on Jun 21, 2007

kehalim
  • 55 Answers

SOURCE: why do all pages print onto one page when i hit the print button in a multipage document

I guess you are using word. In that case the default driver you use and comes standard with windows is flawed. Download a new one from HP.

Posted on Oct 24, 2007

  • 77 Answers

SOURCE: WHEN PRINTING - THE PRINTER SAYS TRAY 1 LOAD PLAIN

You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Posted on Feb 11, 2010

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How do I clear the in use alarm on a canon mx340 printer?


The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:-
Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
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Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
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Copier Lingo, Jargon, Keywords Explained


When you're shopping for copiers you'll often see a bunch of acronyms or words that don't make any sense to you, the layman. That's what we industry insiders are for, to help translate these words and phrases into coherent thoughts. If you come across any copier lingo that isn't on this list, just contact me and I'll let you know what it means, then I'll add it to this page for future reference.
In alphabetical order:
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1 Answer

When i press to copy it makes print but not all the page..then says load correct paper. down says A4R PLAIN COPY


A4 paper is used in Europe but some documents may be in that size. Try feeding legal size paper into your printer. Your document should be fully printed. Good luck !

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When I want to make a copy it tells me "Paper size


Hi,

Good day, Regarding the error message that your getting, that means the paper where you want to print that document is not supported by the printer. Usually you'll the see supported paper size if you click the print option or print setup for your printer. The only way to resolve this is to use the appropriate size of paper like.

You can also try this steps to change size for the documents you want to print

>Open the File menu and click Print.
>Click the Settings tab
>Click on Paper Size. A list of paper sizes will appear
>Select the size you want.
>If none of the selections are suitable, select Custom. A box will appear inviting you to set your
own measurements. Enter the width and length that you want.
>Click OK.


These are the usual paper size use. It's 8 1/2 by 11 inches and the other one that you could use in most printers is 8 1/2 by 14. The first one is known as Letter size, the other one is known as Legal size. Hope this information help in resolving your issue. Have a great day.

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How to scan legal documents on Canon MF5770?


This information is available on CANON WEBSITE

Unfortunately, they imbed the text in javascript, and there is no way to link or c/p the information here. Try THIS HYPERLINK to take you to the exact page.

Enter your model # in "search knowledgebase" at the above link.
.
Type PAPER SIZE

You will have a clickable link that says How do I specify paper Size and Type.

Instructions will appear.... starting like this... (i used C/P, and it may not come out slearly after I submit this answer)


Issue: How do I specify the paper size and type?
Solution: Specifying the Paper Size and Type

Specifying the Paper Size and Type note_white.gif
  • When making copies on LTR-size paper after having continuously copied on paper smaller than LTR-size paper, the copies may be dirty. To prevent copies from being dirty, wait about 1 minute before making copies.
  • The paper in the multi-purpose feeder is fed prior to the paper in the cassette.
  • The settings changed in the Menu do not return automatically to the settings you set previously. Change to the previous settings again if necessary.
  • When making copies of a small size or heavy paper*, etc., the copy speed may be slightly slower than usual.
    *The paper type should be selected in the Menu.
  • If you intend to make a copy and print with a thermal transfer printer using the same sheet of paper, make the copy first. Failure to do so may make copies dirty or cause a paper jam.
  • When copying onto transparencies, remove each transparency from the output tray as it is output.

Specifying the Paper Size At the factory, the paper size has already been set to [LTR]. Normally, you can make copies in this setting. When making copies on other sizes of paper, you need to specify the paper size according to the following.

  1. Press <Menu>.


  2. Press <la.gif> or <ra.gif> to select [COMMON SETTINGS], then press <Set>.
  3. Press <la.gif> or <ra.gif> to select [PAPER SETTINGS], then press <Set>.


  4. Press <la.gif> or <ra.gif> to select [PAPER SIZE], then press <Set>.


  5. Press <la.gif> or <ra.gif> to select the appropriate paper size (LTR, LGL, EXECUTIV, A4, B5, ENVELOPE, or FREE SIZE), then press <Set>.
    paper_settings_1_paper_size.gif

    black_dot.gif When [ENVELOPE] is selected: white_square.gif Press <la.gif> or <ra.gif> to select the type of envelopes (COM10, MONARCH, DL, or ISO-C5), then press <Set>.
    black_dot.gif When [FREE SIZE] is selected: white_square.gif Press <la.gif> or <ra.gif> to select [VERTICAL SIZE] or [HORIZONTAL SIZE], then press <Set>. white_square.gif Use the numeric keys, or press <la.gif> or <ra.gif> to specify vertical and horizontal sizes of the paper in millimeters (mm).
    Available range in [VERTICAL SIZE]: 127 mm to 356 mm (5" to 14")
    Available range in [HORIZONTAL SIZE]: 76 mm to 216 mm (3" to 8 1/2") white_square.gif Press <Set>. Repeat the steps above to specify both vertical and horizontal sizes of the paper.

  6. Press <Stop/Reset> to return to the standby display.


Specifying the Paper Type [PLAIN PAPER] is selected as the default paper type. When making copies on paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly.

  1. Press <Menu>.


  2. Press <la.gif> or <ra.gif> to select [COMMON SETTINGS], then press <Set>.


  3. Press <la.gif> or <ra.gif> to select [PAPER SETTINGS], then press <Set>.


  4. Press <la.gif> or <ra.gif> to select [PAPER TYPE], then press <Set>.


  5. Press <la.gif> or <ra.gif> to select the appropriate paper type, then press <Set>.
    paper_settings_2_paper_type.gif

    You can select from the following paper types: - Plain paper (17 lb to 24 lb (64 g/m2 to 90 g/m2 )): [PLAIN PAPER] - Heavy paper (25 lb to 34 lb (91 g/m2 to 128 g/m2 )): [HEAVY PAPER], [HEAVY PAPER H]*1 - Transparency: [TRANSPARENCY] - Label*2 : [HEAVY PAPER], [HEAVY PAPER H]*1 - Envelope: [HEAVY PAPER], [HEAVY PAPER H]*1*1 If print fixing is not sufficient when printed with [HEAVY PAPER] selected, select [HEAVY PAPER H].
    *2 A label that can be loaded in the cassette is a standard type (label standard card) only.


  6. Press <Stop/Reset> to return to the standby display.


Thanks for using FixYa - a FixYa rating is appreciated!!

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