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I cannot copy and print a document on 8"X14" plain paper. No problem with 8"X11 1/2" plain paper

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  • estherhen Oct 05, 2008

    I have a Canon Office All-in-One PIXMA MX700 series.I have a document printed on one side of plain legal size paper which I wish to copy and print onto legal size paper. I have no difficulty copying and printing onto letter size paper. I changed the settings from letter size to legal size paper and was not able to copy or print.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Paper fits into scanner. There is no paper jam.Setting is l00%, 8.5"xl4", standard, plain paper. Printed document is loaded in the rear with printed side up..Same size paper is loaded in the front. NOTHING happens when I press copy and Black except I get error message "rear tray--there is no paper - load paper and press OK. I follow instructions and same get same message.

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    Sorry please explain the last response! I am
    not on line when I copy or print. The setting is for 8.5X l4. When the setting is on 8 X ll.5 I have not problem with copy or printing

  • estherhen Oct 05, 2008

    I am sorry. Nothing has worked. Guess it is impossible to copy and print from and onto legal size paper, Incidentally the scanner is not large enough to hold legal sized paper.

  • estherhen Oct 07, 2008

    Thank you for your response. There is no solution. First,scan is not large enough for 8.5Xl4. Second, document in rear with printed side up; blank paper ,same size, is in front. Press copy. Now indicates no paper in rear. Put more paper in rear with printed document on top,printed side up. pressOK same response! Now go through same process but press Black print. Same response! Setting on 8.5X14" paper.I did follow your instructions.

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Sir,

I Think the Canon of your printer does not have this feature. Try to contact canon for more help or Else click this link....


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=ModelFeaturesTabAct&fcategoryid=123&modelid=15651#SupportDetailAct

thanks
g.luck

Posted on Oct 07, 2008

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I did not see that you said you hit the "feeder Switch " button for rear feeding? that is probably why it's saying load paper.

Posted on Oct 07, 2008

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Wigle that doc in back so it hits sensors once

Posted on Oct 07, 2008

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Hey Estherhen,

Your printer problem is one of the most complex problems that all of us at FixYa have encountered. Ok so here is my solution, and its gonna sound easy and thats because it is. You see there are two ways you can reproduce a copy of your document there is a way where you scan it and the other is where you feed the document that you want to reproduce by feeding the paper through like a paper tray sort you know if you wanted to fax some thirty or forty documents you would put it in a tray right well thats the other way where you can put your document than you wish to reproduce. This is where your problem lies; When the printer says no paper in paper tray or add paper to tray that is where you should put your document. What the printer will do is feed in your document and print out a duplicate and of course at the adjusted size that you wanted. I hope my solution is not very confusing Esther. I wish you good luck on working this problem out and don't give up on any problem being big or small there is always a solution alright. And of course any more questions or concerns feel free to ask us first.


Posted on Oct 05, 2008

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You will have to place the printed document to be copied on the scanner bed, and NOT in the rear paper tray. The blank sheet of 8.5x14 paper goes in the rear tray, and not the front. As rachelgeek23 mentioned,
You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When specifying a page size other than A4, 8.5"x11"(215x279), or B5, load paper in the Rear Tray.

Should you still have difficulty after following the above steps, uninstall and reinstall the printer software and see if that helps.

Hope that helps!

Please don’t forget to rate or "Accept" the solution if it helped you in any way, or leads you to a fix.

Thank you for using FixYa!

IrishDruid

Posted on Oct 05, 2008

  • Swilin Sampson
    Swilin Sampson Oct 05, 2008

    Try this workaround:
    1. Scan the printed document using the scanner and save the output maybe on your Desktop.
    2. Place the 8.5x14 blank paper in the rear tray.
    3. Open the scanned document and print that instead of trying a copy.

    May take a bit longer, but well worth a try....in the meantime, I'll see if I can come up with a solution..


  • Swilin Sampson
    Swilin Sampson Oct 05, 2008

    Ok, this is from the Canon website:
    Note: Legal size documents can only be copied or scanned using the ADF.(Automatic Document Feeder)

    USING THE ADF:
    1. Open the document tray and remove any documents from the platen glass.
    2. Load the document in the ADF, with the side you want to copy facing up.

    3.Adjust the document Guides to match the document width. Ensure that the edge of the document stack is in line with paper size mark (A) imprinted on the document tray:

    4. Now you can start copying and printing.




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Scanner: I cannot copy and print - dot2.gif optical resolution: 2400 x 4800 dpi /19,200 x 19,200 dpi interpolated dot2.gif 48 bit color depth
maximum document size: 8 1/2 in x 11/11/16 in dot2.gif I cannot copy and print - dot2.gifer: dot2.gif copy speed for text documents: up to 30 copies per minute iI cannot copy and print - dot2.gif up to 20 copies per minute color reduction/enlargement: 25/400 percent Fax: I cannot copy and print - dot2.gifrc="http://i.fixya.net/uploads/images/dot2.gif" alt="dot2.gif" class="h_mi" /> color or blacI cannot copy and print - dot2.gifite faxing dot2.gif stores up to 40 numbers in spI cannot copy and print - dot2.gif dot2.gif built in memory for up to 100 incoming fax pages General FeaturesI cannot copy and print - dot2.gif dot2.gif automatic document feeder holds upI cannot copy and print - dot2.gifriginals for copying, scanning, or faxing multiple documents dot2.gif Ethernet port for connecting multiple users in a computer network dot2.gif 2 picoliter sized ink droplets for fine detail 4 individually replaceable ink tankI cannot copy and print - dot2.gifg src="http://i.fixya.net/uploads/images/dot2.gif" alt="dot2.gif" class="h_mi" /> ChromaLife 100 inks for long lasting photos Full photolithography Inkjet Nozzle Engineering /FI cannot copy and print - dot2.gif0 nozzle print head dot2.gif paper sizes: letter /8 1/2 in x 11 in, legal, credit card /2/ 1/8 in xI cannot copy and print - dot2.gifn, 4 x 6, 5 x 7 in, envelope, photo stickers dot2.gif high speed USB interface dot2.gif 18 15/16 in W x 9/ 7/16 in H x 18/ 1/4 inD dot2.gif weight: 22.3 lbs. dot2.gif Part Number: 2186B002


you have to select the paper size from the computer while giving printout from computer and apply the changes you make.and while copying the page from the scanner you have to change the printersettings by clicking the menu button in the printer.

Posted on Oct 05, 2008

  • tech gurus Oct 05, 2008

    sensor is not detecting the paper so this error clean the base of the tray if any dust visible.

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Choose your problem :

a) 8 x 14 paper wont fit into the scanner, it's too long
b) 8 x 14 paper gets jammed into the ADF
c) 8 x 14 paper won't feed into the ADF
d) able to feed 8 x 14 but copy is cut-off / missing part of the original
e) printer is capable of handling 8 x 14 paper but your setting is not correct

Thanks

Posted on Oct 04, 2008

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What kind of document are you trying to print? What software are you printing from? Is it Microsoft word? Do you get an error? Is this is an issue with just a certain document? Can you give more details? Thanks.

Posted on Oct 04, 2008

  • 3 more comments 
  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Does this mean the 8x14 paper feeds and comes out blank?

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    You cannot load paper other than A4, Letter, or B5-sized plain paper in the Front Tray. When specifying a page size other than A4, 8.5"x11"(215x279), or B5, load paper in the Rear Tray.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Check this. There could be settings that mismatched. Media type, size and zoom settings should be checked.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    make sure you load the blank 8x14 paper in the rear tray.

  • Rachelle Aviles
    Rachelle Aviles Oct 05, 2008

    Please comment back if it still does not work. Otherwise, please don't forget to rate and accept the solution that fixed the issue. Thanks!

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4 Suggested Answers

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SOURCE: BLANK COPY

The blue developer handle needs to be swung to the 3 0clock position. then try again

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kehalim
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SOURCE: why do all pages print onto one page when i hit the print button in a multipage document

I guess you are using word. In that case the default driver you use and comes standard with windows is flawed. Download a new one from HP.

Posted on Oct 24, 2007

  • 77 Answers

SOURCE: WHEN PRINTING - THE PRINTER SAYS TRAY 1 LOAD PLAIN

You have the settinigs on the printer wrong. There are two things you need to do:
1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter.
2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.

Posted on Feb 11, 2010

6ya6ya
  • 2 Answers

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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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