Question about HP Officejet J5780 All-In-One InkJet Printer

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Hp officejet j5780 all in one

I can't get it to scan a photo to my laptop computer hp pavilion dv 9000

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  • 234 Answers

Does it give a message as No Scan Option...?

If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

And if you do not have the software insatlled completly and sucessfully then you need to install the All-In-One Printer driver and software first

For WinXP:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&lang=en&os=228&product=3301296
And click on Download only and follow the onscreen instructions

For WinVista:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3301296
And click on Download only and follow the onscreen instructions

Good Luck

Posted on Oct 05, 2008

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1 Answer

Scanner won't work


Hi,
The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)


Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

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