Question about HP Officejet 4110 All-In-One InkJet Printer

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Scanning My hp officejet 4110 all-in-one printer will not scan things. When you insert the document and press scan, it comes up with a list of things such as Microsoft Word and other programs. I then press start and it says starting scan... but nothing seems to happen. Can you help? My hp officejet 4110 all-in-one printer will not scan things. When you insert the document and press scan, it comes up with a list of things such as Microsoft Word and other programs. I then press start and it says starting scan... but nothing seems to happen. This is a copy of another person with the same problem, howvere I did not see an answer to it anywhere.

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Http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=90792

Issue When the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan

  1. Click the Windows icon (Scanning - c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon ( ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Posted on Oct 04, 2008

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The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

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Hi GB, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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