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Won't turn on

Won;t turn on I used a new power cord = nothing I tried HP solution to reboot - no help Is there a reset switch? Its only a little over a year old and I hate to pitch it.

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  • Jnoscarjsc Oct 04, 2008

    led not flashing -- printer was turned off by the power strip and would not come on again

  • Jnoscarjsc Oct 04, 2008

    printer will not turn on. the power cord has power the light on the end of the cord turns on when rebooted but goes out when pluged in I have followed HP instructions for this problem but did not work they suggested that if rebooting did not work then to have the printer serviced

  • Jnoscarjsc Oct 04, 2008

    the modle is hpphotosmart c5140 all in one

  • Jnoscarjsc Oct 04, 2008

    HP photosmart c5140 will not turn on new power cord has a green light on end that lights upwhen rebooted but goes out when plugd in

  • Jnoscarjsc Oct 05, 2008

    hp photosmart c5140 all in one will not turn on , your last coment was blown fuse . where is a fuse?

  • Jnoscarjsc Oct 05, 2008

    HP photosmart c5140 all in one printer will not turn on. unable to get into the computer i I would have t0 completely dismantle it

  • Jnoscarjsc Oct 05, 2008

    hp photosmart c5140 all in one printer will not turn on. I'll get back to you tomorrow. I micht come up with another clue to help you help me.

  • Jnoscarjsc Oct 05, 2008

    hp photosmart c5140 all in one. Yes I have bypassed the surge protector. I think there must me a reset button, but it is not in plain sight. I believe I will try to find a service rep.

  • Jnoscarjsc Oct 05, 2008

    I have checked the continuity on the power supply. HP photosmart c5140 all in one. there is no led indicators flashing in the printer

  • Jnoscarjsc Oct 08, 2008

    Won't turn on HPphotosart c5140 all in one. I was able to remoive the back and a side, Looking for a fuse or a reset button there was none. I won"t be taking the printer to a repair man , the cost would be prohibitate. Thanks for your helpm, I"ll be pitching it. John

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11 Answers

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Seems to be an issue with the circuitry/wiring on the power board in the printer. Try plugging the printer directly into the wall socket and see if this changes anything.

Should that fail to resolve the issue, the only other option is to either get the printer serviced, or purchase a new one (whichever works out cheaper for you).

Cheers!
IrishDruid

Posted on Oct 05, 2008

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Look i would start out by taking the back cover off ,,check to see if the fuse is blown,,if not go to ,,hp customer care/chat,,they will get to the bottom of it,, there helpful,,good luck

Posted on Oct 05, 2008

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Have you tried bypassing the surge protector alltogether and plugging it straight into the wall?

Posted on Oct 05, 2008

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You need to completely dismantle this printer and check all parts that is casuing it not to power ON, and you may need also to replace some parts inside your printer thai is busted already...

Hope that helps........

Posted on Oct 05, 2008

  • Mark Gil
    Mark Gil Oct 05, 2008

    No problem feel free to contact us back for the update on your problem...

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I was able to fix someones printer about a week ago. I just had them remove the power box on the printer itself then connect it back up although you have to open up the printer to do this. DO NOT DO THIS IF YOUR UNIT IS UNDER WARRANTY. Its possible that its just a loose connection.

Posted on Oct 04, 2008

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Fuse blown

Posted on Oct 04, 2008

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HI,
Could you give us the model number for the printer, so that we can help you better here .
Thanks
Proton

Posted on Oct 04, 2008

  • Mandeep  Singh
    Mandeep Singh Oct 05, 2008

    Hi,

    Apologise , for not being able to accept your request, i lost my internet connection yesterday , due to some technical glitch. If there is no activity on the printer after , doing the steps that all the previous techs have told you to do and the there is no indicator light on the printer , like the power LED not turning green. The mostt likely failure on the printer is the NON PFC power supply on the printer. HP doesnot supply or service parts on the printer. You might need to get in touch witht he local tech , if they a powert supply to the printer. Otherwise it would be a better proposition to replace the printer.



    Thanks

    proton

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HI,

Click on the link below to open a webpage with title "The Printer will not Turn On, No Light Indications"

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bpd05351

Posted on Oct 04, 2008

  • Priya darshan Oct 04, 2008

    Please let me know if you need any more help

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  • 479 Answers

Its because of short tracking on the board

Posted on Oct 04, 2008

  • tech gurus Oct 04, 2008

    can i hve the model number of ur printer too so that i can tell u if the particular board can be repaired or not

  • tech gurus Oct 05, 2008

    get your board repaired it will cost u near to $25 plus service charge.for cleaning servicing and reparing.it does not have any thing like fuse inh it it has a black colour chip which gets heated up and creates problem in the boars.and there is nothing like anything you can do it yourself.it is compulsary to get it repaired.the only chance of repair it manuall is if there is moisture on the mainboard you can clean it and the printer will start as normal.but still servicing and cleaning is required.

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Have you tried connecting it to another outlet? If still nogo, I would suggest taking to a repair shop.

Posted on Oct 04, 2008

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  • Rachelle Aviles
    Rachelle Aviles Oct 04, 2008

    You may also want to check this link. If the problem is the circuit board, it has step-by step instruction if you are planning to do it yourself.

  • Rachelle Aviles
    Rachelle Aviles Oct 04, 2008

    The instructions in the link is for a HP deskjet 1220c though. You may want to post the model so we can be more specific.

  • Rachelle Aviles
    Rachelle Aviles Oct 04, 2008

    The circuit board could have shorted out. Explains why the light indicator on the power adapter turns off as soon as you plug it in. Yes, you need to have it serviced.

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Is there any led indicators flashing on the printer...?

and may i know what happen before you got the problem on the printer...?

Posted on Oct 04, 2008

  • micromaster
    micromaster Oct 05, 2008

    test and check the continuity of the printer power adapter. it can be a short on this.

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