Question about HP PSC 2175 All-In-One InkJet Printer

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Streaks when scanning and the glass needs cleaned how do I get in to clean the glass on the underside

My all in one printer has streaks and I need to clean the glass on ther undeside. How do I get in to clean it.



Thanks Betty

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  • Anonymous Nov 10, 2008

    I have a HP 6110 all in one and there are streaks on the underside of the glass, not the top of the glass. Is this easily fixable? Thanks G

  • Rosemary Toffan Nov 15, 2008

    How do you open the printer to clean the underside of the glass?

  • Anonymous Nov 15, 2008

    Same problem

  • Anonymous Nov 17, 2008

    Yeah, how do you clean the underside of the glass screen?

  • whowhatwhere Nov 23, 2008

    mine leaves streaks and splotches on scanned photos. You can see the lines on the UNDERSIDE of the glass. Hp has already replaced one do to it and this 2nd one is now the same. Has anyone have any other fixes, besides cleaning the top of glass which is not the problem? Any one ever taken it apart?

  • billr5 Dec 26, 2008

    the solution did not answer the question how do you get inside of copier to clean the underside of the glass screen please answer the question

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Here's a link to the instructions for opening the top of the scanner:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00553775&dlc=en&product=90809


BG

Posted on Mar 13, 2009

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Clean the glass surface with a clean lint free cloth(which does not leave any remains) and also clean the scanner back which may affect the scanned document's quality

Posted on Oct 05, 2008

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1 Answer

What causes brother mfc-9840cdw scanner streaks?


optics, open up and just clean every thing you can get at, a streak, will be dust in optics, clean mirrors etc, if very fine lines on every thing, as you say laser printer, would be drum damage. just on scans dust. might need to take top glass plate off.

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Vertical streaks only when scanning on glass


Clean flat bed glass inside..(you need to open adf unit)

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I'm getting a color line going down the page on my pictures and the quality of the picture is no good


IssueWhen you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors.When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif
NOTE: This article does not apply to most PSC products, to the Photosmart C6100 or C7200 series, or to the Photosmart Premium C309a and C309c All-in-Ones.If you are using a PSC product other than the PSC 2400 or 2500 series All-in-Ones, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01887564) (in English).If you are using a Photosmart Premium C6100 or C7200 series All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c00899181) (in English). If you are using a Photosmart Premium C309a or C309c All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01622189) (in English). Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
  1. Make sure the product is powered on, and then disconnect the power cord from the product.
  2. Disconnect the USB cable from the product, and then disconnect it from the computer.
  3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
  4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
  5. Reconnect the power cord to the product.
  6. Press the Power button (c01892763.gif ) to turn on the product.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , see the next solution.
Solution two: Clean the All-in-One and print a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
Step one: Clean the scanner glass and lid
  1. Press the Power button (c01892763.gif ) to turn off the product, and then disconnect the power cord from the product.
  2. Open the scanner lid. Figure 3: Open the scanner lidc01893292.gif
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01893293.gif Figure 5: Scanner lidc01893294.gif
  5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
  6. Close the scanner lid.
  7. Reconnect the power cord to the back of the product, and then press the Power or Start button (c01892763.gif ) to turn on the product.
Step two: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
If the copy is clean, there is no need to continue troubleshooting.If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
  • Static interference
  • Loose USB cable or power cord connection
  • Fingerprints, smudges, lint, or dust on the scanner glass
  • Dirt or debris on the scanner lid
  • Scratched or damaged scanner glass
  • Poor internal connections
  • Dirt or debris inside the product
  • Damaged or faulty scanner bulb or parts

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1 Answer

Laves streaks when making copies but not when printing


sounds like the glass needs cleaning, also it might have dust or a spec of dirt on the light bar that reads/scans the document. You may need a professional serviceman to come out to clean that. I'd check your owners manual for cleaning tips, also you can check on google for ways to clean a copier thats leaving streaks.

Sep 09, 2009 | Lexmark X502 All-In-One Laser Printer

2 Answers

My HP3030 scanner glass is dusty on the underside


Yes you can. Just be careful not to force any movement of the scanner lamp. Be gentle. Otherwise you have nothing to fear.

Apr 08, 2009 | HP LaserJet 3030 All-In-One Printer

1 Answer

Dirty glass inside scanner


To clean the glass on the inside you must disassemble the unit so that you have access to the underside of the glass. If you save all your screws and are careful to lay things out in the order you remove the it is easy to put it back together and you do not have to worry about breaking anything.
Once you have access to the underside of the glass I use real windex and newspaper. With the newspaper you get a streak free shine with no lint particles. If there is dust inside the glass there is most likely dust on the scanners optics. Gently clean them the same way. Be gentle when cleaning the scan bar optics. They are not extremely delicate but it will break if you apply too much pressure as it is a long thin piece of glass.
When you put your scanner all back together it will scan as good as new and all the little black specs and streaks will be gone in your scans. I've done this 100+ times and it works every time. If you need help feel free to contact me an I will walk you through it for free.
I hope you found this info detailed enough to fix your scanner yourself, But If you need some help or moral support feel free to E-mail me and I will even call you for free. Make sure to say what you need in your E-mail as I fix a lot of things for people.
George

Jul 24, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cleaning the inside of Lexmark 5150 scanners glass


To clean the glass on the inside you must disassemble the unit so that you have access to the underside of the glass. If you save all your screws and are careful to lay things out in the order you remove them it is easy to put it back together and you do not have to worry about breaking anything.
Once you have access to the underside of the glass I use real windex and newspaper. With the newspaper you get a streak free shine with no lint particles. If there is dust inside the glass there is most likely dust on the scanners optics. Gently clean them the same way. Be gentle when cleaning the scan bar optics. They are not extremely delicate but it will break if you apply too much pressure as it is a long thin piece of glass.
When you put your scanner all back together it will scan as good as new and all the little black specs and streaks will be gone in your scans. I've done this 100+ times and it works every time. If you need help feel free to contact me an I will walk you through it for free.
I hope you found this info detailed enough to fix your scanner yourself, But If you need some help or moral support feel free to E-mail me and I will even call you for free. Make sure to say what you need in your E-mail as I fix a lot of things for people.
George

Jul 24, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Line in copies that go thru feeder


Hi,

Over time the automatic document feeder (ADF) will get dirty, occasionally causing vertical black streaks or lines in scans and copies .

Manual cleaning of the ADF might be necessary. Follow the procedure below to manually clean the ADF .

You will need the following materials:
  • Soft lint-free cloths
  • Glass cleaner
if you look carefully on the left side of ADF ( top feeder ) there is an assembly which u can lift , there wud be a set of rollers if u lift that part there would be a glass strip . u are suppose to clean that strip .
While holding up the inside of the ADF, clean the glass in the location of the vertical streak with one of the cotton swabs. Try cleaning the glass first with a dry cotton swab. If that does not correct the problem, then moisten the swab with glass cleaner .
If the vertical lines or streaks still appear, go through the above cleaning process again, this time cleaning the entire surface of the ADF scanner glass.
and after this try the following steps as well .
CAUTION: Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass.

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2 Answers

Scanning document leaves streak down right hand side


hmm this has happened before
make sure it is sitting straight and cleaning it might help

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2 Answers

How do you clean the INSIDE of the scanner GLASS???


The service manual is avalable free through Emule:

ed2k://|file|Canon%20PIXMA%20MP750%20MP780%20service%20manual.pdf|1416152|F054D74C11BE5EEAF2F6D203362303DE|/

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