Question about Viking VDSC365-6B Dual Fuel (Electric and Gas) Kitchen Range

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Oven will not work

All of a sudden my oven will not work. When you have it on bake the element does not heat up. Other functions will work like Con Bake but does not heat correctly. I had the repairman out and he said it was a bad element but because of the way manufactured he has to have someone help him pull the range out for about $378 to fix. I just tried to look at it my self and the self cleaning does work and the element does heat up so I am not sure he is right about needing a new element. He did check that power was going to the relays etc but didn't actually check anything else.

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  • Redsoxfan2 Oct 04, 2008

    Thanks for the troubleshooting tip but none really apply to my situation. The bake element works under the self clean mode but in no others like Conv bake or bake. So it couldn't possibly be the bake element because it is operating under the self cleaning mode.

  • bwe11 Dec 21, 2008

    Oven stopped working right before Thanksgiving 2007, repairman replaced the element twice and the main computer board and a couple of relays. The oven worked each time for about two weeks each time. Currently the oven is not working. Every time I would smell what smelled like wires burning then the oven would stop working. The range has been used for about 31/2 years. The oven was used maybe once or twice a week before it stopped working. HELP!

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There is a relay up front behind the louvered panel under the oven door. The thermostat (temp sensor) sends a signal to this relay which then sends power to the heating elements. I have had this relay unit go bad twice in the past year with the current unit being from a different manufacturer (an upgrade?). Intentionally shorting the relay provides power to the heating elements proving that they do indeed work. Also, the signal from the temp sensor and circuits do work correctly per my test equipment. The relay unit itself gets very hot as both units had deformed plastic casings from the intense heat. This is a design flaw. I will be making my own part that can handle the load and heat. FWI the part is available on line for about $30-$40. Requires simple tools to replace. Disconnect power before attempting any service.

Posted on Dec 01, 2009

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Please check here for possible troubleshooting steps:
http://www.repairclinic.com/0088_13_1.asp#Level1_2

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. - If you find that the solution/answerI provided led you to, or resulted in a fix, please close the ticket with a FixYa!rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Oct 04, 2008

  • Swilin Sampson
    Swilin Sampson Oct 04, 2008

    It could possibly be some wiring defect. Best have the repairman check it thoroughly. I do not think you will have to replace the element as it seems to be in working condition. It is most likely wiring or control panel issues that is causing the problem.

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