Question about Brother HL-2070N Laser Printer

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Printer paused-unable to read

Hi... I had the blinking yellow light on toner, so I bought a new cartridge. Today the printer refused to print (with the above error message), so even though I did not have a steady yellow light I replaced the cartridge. There is now no yellow light, flashing or otherwise, but it simply will not print. My print queue says printer is ready, and it begins to send, but then nothing, till the error comes up, 'printer paused-failure to read'. Then nothing. I have tried different applications with the same result. I have tried reloading the driver (Mac OS 10.5), and shutting everything off. Nothing helps. Any thoughts? Thanks Shelley

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  • shelley99 Oct 06, 2008

    I can't employ your suggestion, because the printer refuses to print. It won't send the document, because it says there is a 'read error.'
    What can I do about that????
    Thanks
    Shelley

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HI there,

1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

Posted on Oct 04, 2008

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