Question about Mintek DVD-1710 Portable DVD Player

1 Answer

Tray seems to be out of alignment

Discs from time to time will bind as they are spinning. Device may play well for a time, but eventually disc will start to rub the lid on the right side. How can I re-align the tray if at all? Thanks!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 1 Answer

I removed the Li ion battery pack from the base of the unit. It had swollen severely and was actually distorting the main unit itself.
I subsequently found out that this battery pack had been recalled four years ago for dangerous swelling and potential for explosion.
I stuck the battery pack in the garage and will recycle it.


Posted on Oct 06, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hello, my Panasonic SA-HT70 has a problem with the DVD tray. The drawer opens and closes on its own and then it just says ERROR. There is no way to eject, play or change discs, I have tried all the...

This sounds like the timing for the drawer has beed knocked out of alignment...usually when someone pushes door in instead of pressing eject can take top off to remove the discs...the timing can be realigned( assuming there are no broken parts). The best way to re-align the timing is top obtain the service manual. Here, it will give you detailed instructions on what marks to line may be able to get a service manual from are a panasonic parts dist.

Jan 04, 2011 | Panasonic Home Theater System System

1 Answer

My xbox 360 is not reading discs. it dosnt seem to even register that there is a disc in it

Hello! if the console behaves as if there is no disc present in the disc tray, then most likely the drive was not able to detect the media inserted due to the lens was mis aligned. Becaus of the spinning motion of the drive it creates vibration because of these moving parts. It is a risk tearing down the system and re-aligning the lens, you can call Microsoft Xbox Support for it to be fixed and its $159if it's out of warranty.

May 19, 2010 | Microsoft Xbox 360 Console

1 Answer

My panasonic sa-mt1 says that there is no dvd in the tray, it says no dvd?.

There a few common reasons why dvd players will not recognize the disk.

1. If the disc to really dirty or scratched the optical reader will not be able to read it.

2. The optical lens could be dirty and will need to be cleaned. If the laser can not see (so to speak) the disc and read the tracks it will not recognize the disc.


3. If the spindle motor does not spin the disc, the optical lens will not read the disc and not recognize it.


4. If there is a malfunction with the optical reader assembly (the laser malfunctions) it will not read the discs. The whole optical assembly is the entire optical lens and circuit board seen in the above picture along with a few other components not seen.

5. The disc tray could be out of alignment. This usually does not happen unless the device has been treated roughly or dropped.


In most cases, a simple cleaning of the discs and the optical lens will solve the problem. If the disc is not spinning, the spindle motor has malfunctioned and it will need to be replace which with parts and labor will cost you roughly between $70-90 dollars (most is labor) depending on the prices in your area that service technicians charge. The most expensive part to replace is the whole optical assembly, which depending on how much you paid for the device, it might be cheaper to buy a new player (average estimated cost of replacement between $ 200-280 most of which is the part unless you can find a great deal some where).

Check to see if your discs are scratched or dirty by holding them up to the light and tilting them back and forth. Try new disc in your machine to see if the problem still persists, if it does then try cleaning the optical lens. You can purchase cleaning discs to do this for you or you can do it manually. You can also purchase things that will help clean your discs as well. For a more detailed description of cleaning procedures, please review my profile where you will find my tips. Check to make sure the discs are spinning. You can remove the cover if you like or you can listen really close to hear if the discs are spinning up. If the discs start and stop the entire process without spinning up after you have cleaned the discs and lens, the problem could be that the spindle motor is about to go out. If the discs are not seated in the tray properly or the tray itself if out of alignment then it could cause the machine to not read the disc properly.

I hope this helps you solve or determine what the device malfunction is. Please let me know if you need further assistance.

If you would not mind, please rate my help. I would greatly appreciate it. Thank you.

Feb 05, 2010 | Panasonic Televison & Video

2 Answers

Doesn't seem to see disc. reporst disc error.

It is possible that you have a disc with a format that is not supported by your player. This can happen for many reasons. If your player will play a new standard DVD it is most likely the other disc that is the problem. Every player is different. Some new less expensive players will play almost any thing. A newer better quality player may not play as many formats. Besides the issue of format you can find security issues with either old discs or more likely an older player. Discs that are a problem more often are discs that have been burned copied or down loaded or produced by a company that uses a format that is not as widely used. The last problem is common with work out videos and generic movies / kids programs . You may also check to see if your player can except a software update.

Aug 21, 2009 | Samsung Audio Players & Recorders

1 Answer

DVD player locks up, won't read discs

its about time you get a new DVD Player...What type is it??? if it is a expensive one it is probably worth getting repaired but if it is a cheapy..then throw it away coz its not even worth looking at...there are the biggest pain to fix!! Best solution is to buy a new one!

Aug 11, 2009 | Televison & Video

2 Answers

One more Time CD Jukebox Skipping

The fault is one or the other unit unless you have some sort of physical drag on the CD. There is a problem playing copy CDs too. Some work some dont.

Jan 04, 2009 | Wurlitzer Jukebox 1015 One More Time...

1 Answer

Sony cdp-c545 won't open

Without turning the unit upside down, look at the bottom of the player. You should see a small round hole toward the front of the unit, with a white plastic part inside with a slot. Take a screwdriver and turn this gear manually with the power off. You should be able to unload the discs by rotating this gear. Be careful not to tilt the unit, as the discs will fall out of the tray, and you'll have to open it to retrieve them.

Once you have the discs out, put in only one disc and see if the unit plays. If you get a disc error, you probably need to clean the lens on the laser. Open the unit, use a cotton swab that has been pre-wetted with glass cleaner to wipe the lens on the laser. Do this gently, don't press down hard on the lens. Use the other end of the swab to dry the lens. Try loading a disc with the top cover off and see if it spins. If it doesn't spin, try turning it by hand. If you can't turn it by hand, the gears have gotten out of alignment.

In this case, use your screwdriver again, noting which way the gear on the bottom of the unit spins when the drawer is going into the unit. Then turn the gear until it "pops" past one or two teeth, and then you should see the laser assembly rise up and meet the clamp assembly on the top of the tray. These are the most common problems with the 5 disc players that Sony made. Many times I could fix them in 30 seconds or less using this procedure.

Dec 04, 2008 | Sony CDP-C545 CD Player

2 Answers

Dvd do not loads

Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).

hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.


Aug 20, 2008 | Samsung HT-WP38 System

1 Answer

Vostro laptop dvd/cd player not seen by system.

Try to get into the bios settings to make sure the device is enabled there.

Aug 02, 2008 | Acer Aspire 5610-4648 Notebook

Not finding what you are looking for?
Mintek DVD-1710 Portable DVD Player Logo

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Mintek Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2307 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Brad Brown

Level 3 Expert

15220 Answers

Are you a Mintek Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides