No body can help me in my family and can you fix it anna
The first step is to check wether its the battery or the device itself. Simply connect the device to the charger and if it works while connected then all you have to do is replace the battery. A kit to do this may be purchased here
http://www.ebay.com/itm/New-Replacement-Battery-Screwdriver-Tools-iPod-Shuffle-2nd-Gen-2-ZVRB137-/300641221309?pt=Other_MP3_Player_Accessories&hash=item45ff9cfabd#ht_1374wt_1014
Otherwise you need to get a completely new device.
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