Question about Panasonic Microwave Ovens

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I just changed the light bulbs in the microwave and now I have no power to anywhere else but the lights?

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  • badavy13 Oct 05, 2008

    Hi
    The microwave is the Panasoninc Genius Prestige inverter 1100 watt model NN-P295.
    I did not unplug the microwave and I was changing the lights that shine on the cook top.
    The bulbs I purchased were 20 watt and the book says 30W max?
    Can you help Please!
    It is amazing how much a person misses a working microwave.
    Thanks
    Blaine


  • badavy13 Oct 05, 2008

    I am in Canada so likely a US model

  • William Miller
    William Miller May 11, 2010

    The parts list only shows one fuse, so I'd say the circuit board is damaged, as often happens when the lights are changed with power still on.

    I'm still not sure if this is a US model, or an Australian model or both.

    Are you in the US?


  • William Miller
    William Miller May 11, 2010

    Please reply back with your brand and model number so we can help you.

    Was the oven unplugged when you changed the bulbs?

    Which bulbs did you change, the internal lights or the lights that shine on the cook top?


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  • Panasonic Master
  • 8,820 Answers

Okay, it may be the US model. It seems there is also an Australian version.

I've worked on a few of these Panasonic control boards. The solid state relay for the lights will short, and often this failure also takes other components with it, such as the regulator that runs the microprocessor. This makes the microwave in essence, dead, yet the lights stay on.

It can take a couple of weeks to get the parts, but if you'd like to get it repaired, we can usually do it for about $59.95. Since you're in Canada, there would be a little extra charge for shipping as well. About $15 is typical.

Feel free to contact me directly for more information & help if you're interested.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 06, 2008

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