Question about Cannon Printers & Copiers

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I have a Cannon i550 printer that does not print from the yellow port. Have done alignment, clean ports, both choices, and still does not print yellow. And yes there is ink in the cartridgy. Any suggestatopns?

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  • rhlyonsr Oct 04, 2008

    Can not get yellow cartridge to function on i550 Cannon printer. Other three cartridges funcion fine.

  • rhlyonsr Oct 04, 2008

    Already done those maintenance procedures.

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8 Answers

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1. Make sure you are using only genuine cartridges and not generic or refilled ones. Yellow Ink Tank BCI-3eY.
2. Make sure that the plastic backing is removed from the cartridge.
3. Try removing and reinstalling the cartridge.Confirm that the ink tanks are installed in the right order according to the labels on the print head.
I have a Cannon i550 - ac0f493.jpg
The next time the printer performs printing, it will automatically start print head cleaning. The power lamp will flash while cleaning is performed. Until cleaning completes, do not perform other operations.

4. Try a hard reset - Unplug from power source, disconnect from PC. Wait about 2 minutes and reconnect everything.

5. Uninstall and reinstall the latest version of the software. You can download the latest software/updates from HERE.

6. Perform a print head deep clean:
1. Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.
3. Select the nozzles that need to be cleaned and click 'OK'.
4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

7.The print head may need replacing if, after all print head and ink tank troubleshooting has been performed. If your printer is under warranty, you may be able to resolve the issue by taking your printer to an Authorized Service Facility ( Find a Service Location) , or call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).

Hope that helps!

Posted on Oct 04, 2008

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Check the heads copper contacts make sure that it contacts the copper connectors on the head.

Posted on Oct 04, 2008

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Its the problem of the inkhead in which you had installed the yellow cartridge.the cartridge is absolutely perfect you just have to clean the head which is blocking the yellow ink to print on the paper.it can be cleaned by tissuepaper and isoprophyll liquid.
just clean the head and it will work.

Posted on Oct 04, 2008

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You may need to clean the yellow cartridge using an ethyl alcohol if also possible try to shake it a bit probably its just clog, if still the same try using another yellow cartridge...

Hope that helps...........

Posted on Oct 04, 2008

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Unclogging The Printhead - Three Methods

Canon printers have a semi-permanent printhead. It's the 'holder' that the ink cartridges (tanks) fit into. It can be removed fairly easily. Over time, it can and does become clogged, mainly from letting the printer set without use. You need to print both black and color at least once per week in order to prevent clogging and keep the ink flowing.
Normally you can clear up minor clogs and streaking by running the cleaning cycle found in your printer's software utility. For quick access to your printer's utility (drivers): In your browser's address bar type: control panel\printers and hit 'enter' on your keyboard. This will bring up a page with your installed printer's icon. Place your mouse cursor over the printer icon and 'right-click' on it. When the dropdown menu shows, click on 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts.
If the cleaning cycles don't do the trick in clearing up poor and incomplete output, don't give up and assume you'll need to buy a new print head (they often cost more than a new printer!). You can try the following as it will cause no harm: (we and many others have succesfully done this)
Remove the ink tanks from the printhead (tank holder) and seal them in a ziplock plactic bag. Set them aside, preferrably propped upright. Next remove the print head, it snaps out. Use the kitchen or other sink and turn the water on so that it is running slowly and that it is warm. Hold the print head, bottom facing down, and cup your hand under the running water so that the water fills it up and flows into the the print head. This will flush the ink out of the printhead. You'll need to turn the print head over, bottom side up, and flush it that way as well. You'll see when there is no more ink being flushed out.
You WILL need to do a final flush/rinse with some distilled, or purified water. This ensures that any risidual minerals or impurities of the tap water are flushed out of the print head. Set the print head on a paper towel to dry, drying time will vary. TIP: To expedite the drying process, shake the printhead vigorously as there is a fair amount of water retained after rinsing!
Place the printhead (tank holder) back in the printer and reinsert the inks tanks. The printer should automatically do a print head alignment. If it doesn't, manually perform a "Printhead Alignment" through the printer's utility. Next, run the "printhead cleaning" cycle and print a nozzle check.
Here's another, similar method:
Open the lid of the printer and when the print head moves to the left, remove the cartridges (tanks). You should then be able to easily remove the print head. It has the circuitry on it and on the bottom are the outlet nozzles.
Get a small, shallow pan and lay a couple of paper towels in the bottom. Heat up (via microwave) enough purified/bottled water to cover the paper towels. Set the print head on the towels. You should see ink 'bleeding' out. Move the print head to several different spots (about a minute each spot). This will dissolve the ink clogs. Remove the print head and gently dab it dry on fresh paper towels.
Place the print head back in the printer and insert the ink tanks.Run a print head alignment and a regular cleaning followed by nozzle check and test print(s). That should do it. If not, repeat the above procedure(s).
If the above two methods don't quite do the trick, try this:
Remove the ink tanks and printhead (cartridge holder) from the printer as instructed above. Get a small bowl, dish or pan, large enough to accommodate the printhead. Lay down a layer or two of paper towels in the bottom of the container to protect the printhead circuitry from contact damage.
Make up a 50/50 mixture of ammonia and distilled water, about a pint will do. Heat the mixture up in the microwave for about a minute or so, not boiling. Slowly pour over the paper towels so that you have approximately 1/2 inch mixture total. Set the printhead (cartridge holder) into the container and pour some of the remaining mixture over the top, just enough to wet it good. Let it soak for several hours (3-4) or overnight. You can move it slightly to a different spot every hour or so.
Remove the printhead and rinse thoroughly with distilled water. Shake it dry, set it on folded paper towels to air dry. Reinsert the printhead and ink tanks. The printer should do an automatic "Printhead Alignment", if not manually do so and run a cleaning cycle or two followed by printing a nozzle check pattern to check your progress. Repeat as necessary.


Good Luck

Posted on Oct 04, 2008

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Perform print head deep cleaning from the printer driver.
1. Right-click the printer icon, and then select 'Properties'.

2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

I have a Cannon i550 - maintdeep.jpg 3. Select the nozzles that need to be cleaned and click 'OK'.


4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

Posted on Oct 04, 2008

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How old is the yellow cartridge ?
pull it out and give it a shake

Posted on Oct 04, 2008

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HI THERE,

HAVE YOU TRY CHANGING THE INK CARTRIDGE..? JUST MAKE SURE THAT YOU ALSO DO A HEAD CLEANING..

KEEP US UPDATED.

Posted on Oct 04, 2008

  • Zander Rovic Ocampo
    Zander Rovic Ocampo Oct 04, 2008

    the 7 flashes indicates that the incorrect Print Head has been installed. I
    know it is sometimes possible to fit a Print Head from a different
    printer into a Canon printer - it'll fit but it won't work!



    If you have recently changed the Print Head make sure you have installed the correct one:



    Black: BCI-6 BK (4705A002)

    Cyan: BCI-6 C (4706A002)

    Magenta: BCI-6 M (4707A002)

    Yellow: BCI-6 Y (4708A002)


  • Zander Rovic Ocampo
    Zander Rovic Ocampo Oct 04, 2008

    YELLOW LIGHT FLASHES= INCORRECT PRINT HEAD

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