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I am not receiving some emails. I have contacted "3" my mobile broadband supplier who suggested that I emailed myself. This I did and received it okay. Please advise

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  • glanma Oct 04, 2008

    I am not receiving emails from at least 2 sources and when I checked with these people they confirmed that emails have definitely been sent.

  • glanma Oct 04, 2008

    Email address was correct as were sent as a reply to my email

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Internet Service Providers by default protects the subscribers from spam.
Check your email white list and add the email addresses of those you can't receive.


Posted on Oct 04, 2008

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You need to change settings for it but i am not clear with your problem can you be more clear with your problem .

Posted on Oct 04, 2008

  • SAM ANDERSON Oct 04, 2008

    You may have a corrupted or missing .maildelivery or .mh_profile file
    in your home directory. These can be recreated with the commands:
    create maildelivery create mh_profile

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If you cannot receive certain emails only, it can be because your address had been written wrongly by the sender, contact the sender and check this out.

If you have a spammed mail folder, check also in your spam mail, if you use automated antispam, the mails may have been directed by mistake in the spam folder.

Posted on Oct 04, 2008

  • Ginko
    Ginko Oct 04, 2008

    Another reason why you are not receiving some emails, is when you are accessing the same email account using Outlook, Outlook express and similar email software.

    Each time Outlook opens your email on the computer, the mail that you read is being deleted from the server, therefore wont be directed to the phone.

    You need to go to Outlook Tools menu >>> account settings >>> advanced >>> and change the settings 'Leave a copy of message on the server'.

    Any other reason for not receiving emails, different from the three mentioned befor, will concern your email service provider server.


  • Ginko
    Ginko Oct 04, 2008

    If you are not receiveing emails always from the same senders, then the problem is with their SMTP server. The smtp serve (simple mail transfer protocol) is the server that sends mail.
    To fix this problem, the senders will probably need to verify with the service provider for their emails.


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