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Thomson router i have just installed a thomson g585 v7 routeron comp and on task bar at bottem of screen internet connection says connected but when you go on status it says connected but duration and speed not avalible and packets sent and recieved not avalible

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  • Modems Master
  • 1,879 Answers

Dsl signal / light on modem ..ok
connection to computer ..ok
able to log-in to the internet service provider ..ok

check your IP address setting on the computer, must be set to automatically get IP address, same goes for the DNS setting.


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Posted on Oct 04, 2008

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My comp.says network error,thomson tg585v8,i cant access my comp.


Check your network settings
Start, control panel, networking and sharing center. Click on your connection, properties. Click on TCP/IPv4 and TCP/IPv6 and click on properties. Make sure the settings say to obtain IP address automatically and also for DNS, then reboot the modem and computer.

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this is way too vague, try power cycling your modem and router. also make sure you have not accidentally hit the standby button (teal oval on front). let me know what lights are on and or flashing and what lights are not. that modem's GUI can be accessed by entering 192.168.100.1 in the browser bar and you may be able to diagnose your problem from there.

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Connect your wireless modem router Sign on to AOL. Download the AOL Easy Installer for Thomson 576 Wireless Modem Router. When prompted to save the file to a location select an appropriate place (desktop is a good example). Once the AOL Easy Installer is downloaded, double click the file: ST_V1.exe This will launch the modem router installer and show the "Welcome" screen. Click the Start Installation button to continue. If you wish to cancel, click the Cancel Installation button. Read the next page carefully. The text advises to close any running programs, ensure to close your AOL software also. Click Next to continue. Please Note: Connect a DSL filter to each telephone socket that is in use for telephones, dial-up modems and fax machines, etc. If you require additional DSL filters, order online at AOL Keyword Broadband Extras. Notes: Ensure to use AOL 8.0 or above. The AOL account to be used for the modem router set up must be a General (18+) account. This installer is not supported with a modem router containing beta firmware.

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