Question about NetGear RangeMax WPN824 Wireless Router (WPN824NAR)

5 Answers

No internet access

installed ok on my lap top.cant get online message comes up wireless security settings on this computer do not match settings on netgear. please can you help

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  • donc444 Oct 04, 2008

    ive tried every thing but it still keeps saying security settings do not match settings on netgear im no to bright so if possible explain in easy terms only been using computer a short while



5 Answers

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- Go to Network and sharing center
- The go to manage wireless connection
- Right-click on the SSID, and then select Properties.
For WPA2 Users:
- Under the Security Tab, set Security Type to WPA2-Personal.
- Set Encryption Type to NONE. (Or you may select AES if its selected as TKIP or vice versa)
- Set Passphrase.
- Click on OK.
- Then try to check your connection?
- If you cannot still browse a website then try to go back to,
- Start and select connect to and find your network name and click connect
- Input the key and connect again
- If it tells you that it was successfully connected, then try to browse a website
- If not, change the SSID or your wireless network name
- Then connect to your network again (Start and select connect to and find your network name and click connect, Input the key and connect again)

Good Luck! Hope this will help!

Posted on Oct 04, 2008

  • Swilin Sampson
    Swilin Sampson Oct 04, 2008

    If you are on Windows Vista and the above does not work, try the following:
    1. Start

    2. Control panel

    3. Network and internet

    4. Network and sharing center

    5. Manage wireless networks

    6. strongest networks will show

    7. DoubleClick (your SSID)

    Go to: security tab

    Security type: No authentication(open) drop down and choose no authentication…

    Inscription type: WEP. Use drop down choose WEP

    Network security key XXXXXXXXXX

    Hit OK and it’ll connect

  • Swilin Sampson
    Swilin Sampson Oct 04, 2008

    1. After powering up the router, use an ethernet cable to connect your
      computer to one of the ports on it marked 1 through 4. Next open a web
      browser window on the connected computer and type
      into the address bar and press enter. This will take you to the Netgear
      Smart Wizard welcome page, click OK to begin the configuration.
      The router will attempt to detect the type of connection you have and
      the next message you receive should be Dynamic IP (DHCP) Detected,
      click Next once you see this.

    2. Next you will enable the wireless capability of your router. In the
      dropdown box for the region where you are located select
      United States
      from the list. On this screen you should also change
      the Wireless Network Name (SSID) from its default value to
      something unique so that your Base Station will not be confused with
      another. Click Next.

    3. You should now see a message confirming that your connection is
      working and wireless is enabled. However, your are not secured yet. Read
      the notes and click Done. Then direct your browser to
      to continue the configuration. A window will pop up prompting you for
      your login and password, enter admin for the username and
      for the password, then click OK.
    Once you have logged in you will see the main configuration page. If you are having issues with the automatic DNS assignment from the configuration window, try to add the following manually:

    Hope that helps!


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Log in to your router , and in security and select none or
go to wireless setting then go to wireless setting access list press wirless setup access list if it is enable then enter you mac address or uncheck it

Posted on Oct 04, 2008

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FOLLOW THIS FEW; Troubleshooting Steps

  1. Connect your computer directly to the modem, without the router. If you cannot access the Internet, contact your ISP.
  2. Reconnect the router, modem, and computer as they were before Step 1. Can you log on to the router? If not then:
    1. Check that all cables attached to the router and computer are secure.
    2. Check the Internet LED is lit. If it is not, troubleshoot light status, as explained in the router manual.
    3. Check the LEDs for the ports with cables are lit. If not, move the cable to a different port. If there are still no lights, then troubleshoot light status, as explained in the router manual.
    4. Check if the LED on the Ethernet adapter is lit. If it is not, then troubleshoot the adapter, do not continue this document. If the adapter is not NETGEAR's, contact Premium Support, or the manufacturer.
    5. Power off the router.
    6. Power the router on again.
    7. If you still cannot log on to the router, then do a hard reset on the router, as described in Forgot or Lost Router Password.
    8. If you still cannot log on to the router, Contact NETGEAR.
  3. Run the router's SmartWizard. This lets the router discover whether you have a static or dynamic IP address, and whether you are using PPPoE to connect to your ISP. (For routers without this utility, go to Step 7.)
  4. If a dynamic IP address is discovered, go to Step 8.
  5. If PPPoE is discovered, configure your router with the username and password from your ISP. Click Apply to enter the data. Go to Step 8.
  6. If a static IP address is discovered, configure your router with this information given by your ISP: the IP address for your router, the address of the ISP's DNS, and the address of the gateway. Click Apply to enter the data. Go to Step 8.
  7. If the Smart Wizard does not find an IP address:
    1. Power off the router.
    2. Power off the modem.
    3. Power on the modem.
    4. Power on the router.
    5. Go back to Step 3.
  8. Click Test to access NETGEAR's online test page. If the page displays, then you have Internet access!
  9. If the page does not display in a minute, see No Internet With New Router, Computer or Adapter: MAC Spoofing.
  10. Find out if the modem's IP address can be seen by looking at the Router's Status Page, as described in the manual. If not, then reboot the modem, router, and computer, in that order — waiting for each to completely reboot before rebooting the next.
  11. If the modem's IP is seen, then there is a problem with your browser's settings. Your security may be set too high for the Internet service you are trying to use, or your browser may be configured for a dial-up connection. In Internet Explorer you check this using Tools > Internet Options > Security > Default Level. If the slider is set to "High", change it to "Medium". Click Tools > Internet Options > Connections. If the radio buttons in the center are not greyed out, then settings for a dial-up connection are being used.

Posted on Oct 04, 2008

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You'll just need to enter the security key on your laptop. Sometimes its a WEP key or WPA key. You should have wrote it down when you setup the router initially. If you don't know the security key, you can get on the router's Setup Page.Connect your laptop hardwired to the router first. Open Internet Explorer and type and enter. It will prompt you for username and password. admin is the username without password. Then you can get the wireless network key on the wireless tab. Its called WEP key or WPA key. Hope that helps. When you get the WEP key. G

Posted on Oct 04, 2008

  • Michael Galve
    Michael Galve Oct 04, 2008

    If you forgot the router's wireless password, you can just reset the router. Press and hold the reset button at the back of the router for about 10 seconds then release, unplug the power to the router for about 20 seconds the plug it back in. On you laptop, look at the bottom right hand, right-click on the little computer icon that say wireless network.

    -Select Network and Sharing Center.
    -From there, Manage Wireless Network
    -Remove all the listed network there (highlight each and click remove.) Just clear all.
    -Then click on Add > Add a network in range of this computer
    -Select the Netgear signal on the available list and click Connect.
    -It should say successfully connected.

    Hope that helps!


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Disable all the firewalls on your computer, ensure that the wireless card on computer is on and is working fine. ensure you entered the right network key.

Posted on Oct 04, 2008

  • Ginko
    Ginko Oct 04, 2008

    You need to know what network key is used on the router. If you do not know the wireless encryption key, you will need to connect to the router using a cable and to set up your own wireless key.

    See here how to set up router security: Netgear Wireless Router Setup


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