Question about Acer PC Desktops

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HI I had my computer converted to windows xp two months ago and the tech forget to put my sound card back so i have no sound,so my question is how do i get a sound card regards rosemarie hull

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  • beauhull Oct 04, 2008

    hi fixya
    the model is aspire5310 and i need a new sound card as i don"t have
    regards
    rosemarie

  • beauhull Oct 04, 2008

    hi scott
    thank you for you advice if i could get hold of the tech i would give him a mouthful but he won't answer the phone.Oki have the model isJDW50and i dont know if this the serial no 73202579816.I don"t need anything fancy as i only need a sound card for my dvd
    and cd"s
    regards
    rosemarie

  • beauhull Oct 04, 2008

    thank you for all you did for me.this is my first computer and i am still learning it is nice that someone listens. i have had the run around for three days so i am so pleased to finally have my sound.card(THANK YOU ALL)
    Rosemarie Hull

  • beauhull Oct 05, 2008

    HI guys from fixya

    Thank you again for your solution i now have SOUND and you don"know how good it sounds So much for all the software i brought along the way telling me that it will fix the problem.So thank you again if i come across another problem i will contact you

    Rosemarie Hull

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7 Answers

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Go to the bios and check whether the sound is enable or not if it is enable then install the drivers

Posted on Oct 04, 2008

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Look at the back of your computer and locate a GREEN, PINK and BLUE stereo jacks. this just to check if you really don't have a sound card. all branded computers nowadays have an embedded sound card on the motherboard.

Posted on Oct 04, 2008

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Hi

You can download the driver from this site

http://www.10001downloads.com/s/acer-aspire-5310-driver.html

thank you

Posted on Oct 04, 2008

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Visit the acer website and download the audio driver providing the model no. and then install it

Posted on Oct 04, 2008

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Rosemarie-
First, I would contact the tech and find out if they still have the card. If not (after giving them an earful), find out if they are willing to make amends by replacing it (that's the least they can do!).

Regardless, if you still end up buying a sound card, there are many many brands and types on the market. If you just need good clean audio and don't need anything fancy, stick with the lower end. Creative Labs makes a nice card, as does Turtle Beach. The fancier you get, the more expensive it will get, so remember that.

I'm not sure what style card you would need, but the most popular format for "standard" computers is PCI. If you can send your system's serial number I can verify that's what you have.

NOTE: some types of hardware require you install the software FIRST, then the hardware. Some are just the opposite. When in doubt, check the manual/installation instructions before opening the computer.

Assuming you install the hardware first, actually installing the card is pretty simple as well. Open the case, and look down. (Assuming PCI was correct), you'll see several white/creme colored "slots' that look like this:
HI
  I had my - dfa7071.jpg

If you'll notice, there is a 'notch" in each of the slots. This prevents you from putting the card in any other way than correctly, as the corresponding notch is also on your card.

First and foremost, when handling the card, always try to keep grounded by keeping a hand, finger, some body part in contact with the metal case. You won't shock yourself, but you will do is prevent ESD (electrostatic discharge) from "frying" your card before you even get to enjoy it. Important!

Locate the empty slot that your previous sound car was in, and use that one. The metal cover that was removed originally should still be gone, so you won't have to remove it again. If you hold your sound card over the slot (what I call "eyeballing" it), you should be able to line the notch up with your sound card and just slide it in vertically. Put even pressure on both sides so it goes in smoothly.

Once installed all the way into the slot, as far as you can get it, line up the hold on the card's bracket with the screw hole on the case and insert the screw. This will secure the card to your motherboard, and to the case.

Replace any panels you had to remove and go ahead and plug everything back in, most importantly your speakers to the input channel on your sound card. It's usually green/light green or even blue, but most of the time it's some shade of green. That's where your speakers connect.

Reboot your machine and Windows should detect a new device. If you have a different card than before, you will need to install software drivers, which will have come on CD. Follow the instructions to install, and afterwards (and a possible reboot) you should havd working sound again!

I hope this helps - please don't hesitate to ask if you have additional questions :)

Scott

Posted on Oct 04, 2008

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You need to provide some more details regarding your computer such as model number .

Do you need a new sound card or a sound card already present but not installed properly?

Posted on Oct 04, 2008

  • SAM ANDERSON Oct 04, 2008

    You dont need new sound card for your model . Also you cant install sound card on it . Only thing you can try is reinstalling the driver . Click the link below to get files for your model

    Driver files for Acer 5310





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You need to install audioo driver, give us computer model to proceed, if your computer is assembled you may need to read motherboard model number from inside the computer.

Posted on Oct 04, 2008

  • Ginko
    Ginko Oct 04, 2008

    Hi Rosemary, if the computer is an Ager, give me computer model number, and I should be able to find driver download for your model.

    Sure the technician did not do his job properly, after installing the system, he was supposed to install drivers for all integrated devices.




  • Ginko
    Ginko Oct 04, 2008

    You do not need a new sound card, as Aspire 5310 is a laptop, you cannot even install a sound card on it.
    All you need is the driver download to reinstall driver software. The problem is that Acer did not release any driver for your laptop, as the laptop had been built for Vista only. As you can see on download page here, the only driver available is for Vista.
    The computer repairer should have checked XP compatibility before downgrading and doing a bad job.


    Try downloading the software from here: Realtek Audio

    You will need to unzip the file after downloading, then you find the unzipped folder and run the file called setup.exe.

    Here you find the rest of the drivers for XP on your laptop.


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1 Answer

Card installation


1) Turn the computer on. When Windows has loaded all the way, put the Installation (CD) disk in your optical drive. Load the software.

No disk? Go to the Sound Card manufacturers website, and download the software. Now INSTALL it.

If asked to restart your computer -> NO
Close all windows, go back to your desktop screen.
Turn the computer off.

FOLLOWING Anti-Static Precautions, and computer unplugged from power, open the computer case, and physically install the Sound Card.

Close the computer case, do not forget to hook up the audio wires to your sound card.
Plug computer into power, WAIT 1 minute, turn the computer on.

2) Doesn't have a sound adapter card, and is just Integrated Audio?
Download AND install the audio drivers from Asus for that motherboard, AND Operating System you are using.
(Win XP and Win 7, are two examples of an O/S)

Need further guidance than this?
Post the Sound Card manufacturer and Model Number.
Also post the model number of the Asus motherboard.
Post in a Comment.

Regards,
joecoolvette

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1 Answer

Multimedia audio controller


Hi,

The problem here is that you need to install an audio driver for your system. However, there is not one available for Windows XP. You can try using a driver for Windows 98, but there is no promise that this will work for you. If that is the case, your solution is to disable the onboard audio, and install a PCI audio card that is compatable with your Windows XP and your motherboard.

Here's the link to the available audio drivers for your computer: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=93556&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20»

Sorry I couldn't be of better assistance with this issue.

Sincerely,
James O'Brien

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Install new sound card. Creative tech


Before you install the sound card, you install the drivers for it. Drivers are small 'pieces' of software, that allow the Operating System to 'communicate' with the device. If you did not, then No, Windows did not recognize your sound card.

(In essence. Read on) (Not to insult your intelligence. Windows XP, is an example of an Operating System. So is Vista)

In this instance, the device is a Sound Card. Those drivers are on a CD, that should have been provided with the sound card.

Reasoning that you install the drivers first, then the Sound card is this,

When you install a device, Windows 'recognizes' it, as soon as Windows starts up. Windows 'breaks it's neck' to hurry up, and find drivers to match the device. If there are no actual drivers, then Windows chooses from Thousands of Generic drivers it has, and matches one up.

This is No good. The device needs THE drivers for it.
Then the owner comes along, and installs the drivers later. (Or in your case, didn't)

This causes a driver conflict.

BUT, you didn't indicate you installed the CD, therefore didn't install the drivers, and Windows is using the generic drivers. Crappy quality results.

Suggest you do this. Computer off, and unplugged
from the surge protector. Press the Power On button, and hold it in. Hold it in for a count of Five seconds, then let go. (And I mean Five at least. Count, 1001,..1002,..1003,..1004,..1005)
Do this procedure two more times.

What you are doing is clearing CMOS error codes, and resetting your BIOS, back to the factory default setting.

Computer unplugged, computer case open, touch the metal frame of the computer case. (Work on a table) This will relieve your body of Static electricity. Your body always carries static electricity. Static will silently fry out, your delicate computer hardware components.

Now take the sound card out. Leave the case open, plug the computer back into power. WAIT 1 minute, then turn the computer on. When Windows has fully loaded, install the CD for the sound card, Follow the instructions.
At the end, if it asks you do you want to restart your computer, NO!
Close all windows, until you are back at your desktop screen. Shut your computer down normally. (Start>Turn off computer>Shut Down)

Unplug the computer from power. Forget this part, and you may be buying a different computer.
Install the sound card. Close the computer case. Plug the computer back in. WAIT 1 minute. Turn the computer on.
Now how's your sound?


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