Question about HP DeskJet F380 All-In-One Printer

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PROBLEMS REPLACING BLACK (21) Ink Cartridge

I have a HP F380 Inkjet Printer. I recently purchased a non HP cartridge. However, when I load the it I get the following message:

Incorrect Print Cartridge(s)
The following print cartridge is not intended for use in this printer
Cartridge on Right

I have checked the manual but can't find anything. Can anyone help? Thanks

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  • 1 more comment 
  • kandsw Oct 07, 2008

    Thanks for your help guys. I think I have a duff cartriudge. I appreciate your advice.

  • Anonymous Mar 18, 2014

    info on screen is saying that the ink on the right which is the no. 21 is not intended for the printer

  • Anonymous Mar 22, 2014

    Both ink cartridges are new straight from the package, I have lots of printing to do and will greatly appreciate any help I can get to resolve this issue.

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Try cleaning the circuit of the cartridge and the printer with a tissue paper.or you have to replace the cartridge and have to buy genuine hp cartridge.as the non hp is not getting detected because the circuit is faulty in that non hp cartridge.ask the shopkeeper to replace the cartridge with another same non hp cartridge.he should give you the another replacement cartridge as his cartridge is faulty.or tell him to get checked that non hp cartridge in other f380 printer if he would be having.and if the cartridge is working in another printer there is a problem in printer.
but as per my knowledge and experience its because there is dust either on the cartridge or on the printers circuit where u install the cartridge.try cleaning the contacts gently.it should work.

Posted on Oct 05, 2008

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If the ink cartridge is one that is supported for your pritner, then it might be a problem cartridge. Cartridges have a shelf life. There's no telling how long it has been sitting on a shelf, in the store or in a warehouse, before you bought it. Ink is one item I feel that you get a fresher product, if you buy it online. I think online stores have a much larger turnover, because they service the whole country, instead of just a local community. An online store will sell more in one day, than your local Office Depot will in six months, therefore ordering more often, and keeping fresher ink in stock.

Try this site for ink. http://private.abacus24-7.com/home.aspx?

Posted on Oct 05, 2008

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Hi

the most important is to remove all
the air from the cartridge that has
left inside durring refilling that is why
professionals are using special machines
that refill in 0 air πρεσυρε using vaccum pump

you can check here a video on how to refill
with out any special equipment



Hope I had help you



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