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with a 12 string, you can often tune the octave until the tuner sees the matching note. It won't see the correct string number, but an A note is an A note, whether or not it's an octave higher.
It is asking for confirmation that you want to initialize the unit. The manual doesn't say anything about this... but you should try pressing the "Yes" button to confirm you want to initiallize the unit or press no if you want to staart without initializing.
Most common cause are failed connectors. Power inout jack failures are common. Beyond that, tracing out the power input for a failure would be in order.
A demo on YouTube shows the owner pressing one of the buttons on the left side to select possibly a bank as well as the start.. I could NOT find a manual online to download.
can't remember where the users manual is help!
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