Question about ACCPAC Fax/Voice/Mobileserve for PC

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Cannot open accpac after legal install

Hi
I installed AccPac 5.4A. system mgr, lanpak,a/r,a/p etc
i set up my company files, but when i double click the accpac icon to start the program i get an error "you do not have a license to use this product.
grrr.
how to fix this?

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  • hamidazeez Apr 15, 2009

    Hello, did you ever got this solved. I am seeing the same message when our users launches their accpac seesion.

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Hi,

Problem is location of Accpac License files.

check the following solution

http://www.tek-tips.com/viewthread.cfm?qid=1269824&page=1

'It's not a permissions issue at all. Your SharedData folder doesn't point to where the licenses are, i.e. *.LIC (or *.PLS depending on the version.) Look at HKEY_LOCAL_MACHINE\SOFTWARE\ACCPAC International, Inc.\ACCPAC\Configuration\SharedData. Jay Converse
IT Director
Systemlink, Inc."

Posted on Jun 09, 2009

  • Aquarius84 Jan 21, 2011

    I am having the same issue with the student version of ACCPAC 5.5.. but I have looked at this folder and it is pointing to the correct folder. However, I did notice that my ShareData folder in the registry is not in the location specified. Mine is in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ACCPAC International, Inc.\ACCPAC\Configuration\SharedData (notice the extra subfolder). Coudld this cause an issue? I have a lot of other folders within the Wow6432Node folder, not just this one.

  • Rogan Nov 14, 2011

    Hi Aquarius84
    Did you ever come right with this and what steps did you follow to fix this?
    My ACCPAC SharedData folder is in the same location you have listed here...
    Lanpaks struggling to install.

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