Question about Kenmore Elite 45986 Front Load Washer

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Kenmore elite smartwash quiet pac 9

I keep getting a flashing f followed by a flashing dl. It's a problem with the door lock not locking when I try to turn the machine on. I had a Sears repair guy out here yesterday and he did almost nothing but press buttons and it worked again. Can you tell me how to make the machine work again?

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  • elduce007 Oct 04, 2008

    I don't have a power button on this model. There is a start button, but that solution isn't working. I'm getting the flashing f to dl signal. It's the door lock not working properly that is the problem. Need more help.

  • elduce007 Oct 04, 2008

    There is no obvious reset button. I don't believe that Sears or their repairmen are in the business of actually solving problems. I believe they're in the "let's build in some problems so we can make some extra money" business. Like I said, he offered little to nothing and charged me 90 bucks for it.

  • elduce007 Oct 05, 2008

    Thanks, but none of these solutions helped me. I'm just gonna have to get the repair guy to come back and finish the job.

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Nope only the dryer doors are reversable..last washer to have reverable door that i know of was old neptune

Posted on Oct 04, 2008

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  • mohammed marika thambi
    mohammed marika thambi Oct 04, 2008

    Unplug your machine, remove the top panel, doublecheck all of the
    wiring is securley connected. Sometimes the wiring becomes loose due to
    the machine's vibration. Hope this works! It worked for us!

  • mohammed marika thambi
    mohammed marika thambi Oct 04, 2008

    with panel off reach up to lock location pull down on small tab door
    latch will click (at this point door would pop open if it were closed )
    retry operation to see if ok if code dl reappear may to replace door
    lock if f11 may need new control module under top rear..ck wires first
    ..good luck


  • mohammed marika thambi
    mohammed marika thambi Oct 05, 2008

    better do that... u itself don repair tat..if ur not familiar with electronic components...because it may lead to pay more by causing damage

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I know that you can try and re-seat the connectors for the processor though you would have to open up the machine to get to these parts and I am not sure if you are trying to get this involved with a repair. Usually this will do it or the latch assembly is about 50$. If you still need assistance let me know. Please take a moment to accept and rate my solution. Also next time ask the tech person what he had to do to fix it. So you know what was wrong and how it was fixed.
Thanks,
Lee

Posted on Oct 04, 2008

  • Lee A.
    Lee A. Oct 04, 2008

    Well being that the same problem just reoccurred, if he was just there then they need to come back out at no charge to you. If you have any trouble with this let me know. This is basically your best option. Please reconsider your rating and I can assist you further if need be.
    Thanks,
    Lee


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This is a very common problem with these machines with unfortunately no well known solution

You should try to clean the door locking mechanism and tighten up all bolts for it and call Sears and talk to a repair guy, the same guy that came to your house and ask him for specific directions to what he did and be persistent.

Let me know what works so that we can be more help to others in the future

Posted on Oct 04, 2008

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Hello,

Your system panel got fault, you need to replace the board so that your the system will work properly. However, some of this problem can be resolve by cleaning the board..or by unplugging it from the wall outlet and rest for a while to hardly reset the system.

melnavz

Posted on Oct 04, 2008

  • Emelio Navaja
    Emelio Navaja Oct 04, 2008

    Yea there is no reset button on that machine, however resetting is maybe pressing the power button for couple of seconds during first start of the machine as said by "kakee" if this solution won;t resolve; suggested you to further expert here in fixya.

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There must be a reset button on the machine..........

.....by the way didnt the repairman tell u what the problem was??????????

Posted on Oct 04, 2008

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Try to unplug the power cable for an hour to reset any static charges. When you turn it back on, press and hold the power button for about 30 seconds then release.

Posted on Oct 04, 2008

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