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Dryer works fine, washer fills up, then does nothing more

The washer just fill up, then the water just sits there. It won't drain, it won't spin...just sits there. I've tried every setting. What could possibly be wrong with it? And what caused it not to work?

-Thank you for your solutions

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  • Smashleigh Oct 04, 2008

    LTE5243DQ3 by Whirl Pool "Twin Twin"

  • Anonymous Mar 02, 2009

    i have two kenmore washer that did this exact same thing. one i wish to fix tonight, now that i"vwe seen this website, the other i didnt know what it was and assumed it was the pump and destroyed the washer. dont be an idiot like me. research a problem before u scrap the unit.

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The symptoms you describe are typical of a lid switch malfunction. The lid switch is usually located on the right hand side under the top cabinet. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the right side of the wash tub opening. Make sure the lid strike is still on the lid and intact, first. Then, check the mounting screws that hold the lid switch in place (along the right hand side tub rim). Often all that is required is to tighten up the mounting screws and this will realign the lid switch where it can be properly activated by the lid strike. If the lid switch is broken, you can find a replacement at searspartsdirect.com. Just type in your COMPLETE model number and look under the "Washer Top and Lid" heading. The lid switch is listed as item number 22 (part #3355806) and the lid strike will be listed as item number 16 (part #358684). If you do not wish to order online, take the part numbers provided by Sears and go to your nearest appliance parts retailer. These are common parts that most will carry in their store inventory.
This is a very inexpensive repair that you can easily accomplish on your own. I hope you find this information helpful. If you require additional assistance, please let me know. You should be able to access the lid switch on your model washer by the following steps:

1. Unplug the appliance.
2. Insert a putty knife into the seam where the top of the washer meets the front panel, about 2 inches in from each side.
3. Push in on the release tabs while lifting on the washer top. The top panel and lid should lift up. The lid switch should be mounted under the top panel on the right hand side.
4. Locate the lid switch connector and unplug it.
5. Remove the the mounting screws that hold the switch in place, and remove the wiring harness from the mounting clips.
6. Reinstall new switch using the above steps in reverse order.

I hope you find this information helpful. Let me know if you require additional assistance.

PS This is a common problem experienced by this line of washing machines. To prevent future failures, do not slam the washer lid or place anything heavy on the lid. Repeatedly slamming the lid to get it to work, or manipulating the timer can also cause more potential problems.

Posted on Oct 04, 2008

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