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Laura Kenwright Posted on Mar 15, 2017
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My sound card isn't recognised

For quite a few months I've been battling with my laptop - it doesn't recognise the sound card. I have done a Microsoft Fixit and recovered the driver with recovery manager many times but the problem keeps coming back. I have looked in device manager to see if I can sort the problem out there but my sound card/ speakers do not appear on this list. I've tried many things from various net forums and people having the same issue but there doesn't seem to be a permanent solution. I also receive a message after Windows has started saying that a device in one of the USB ports of the laptop isn't recongised, but the USB ports are clear. I think the sound issue started happening around the same time so think they might be related. If anyone can help, I'd be grateful - I've spent hours on this issue so far!

2 Answers

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  • HP Master 20,706 Answers
  • Posted on Mar 16, 2017
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  • no computer stated.
  • no operating system stated
  • or of connected to the internet
internal speakers or external?, you never said.
does the device manager show the sound chip? it must or the HP drivers are missing, (some take more lower level chips working first)
(yah complex and in the correct order installed)
with no red or yellow marks, ? DM colors>
be on the internet , right click, that sound chip and click update driver? curing said driver errors?

my guess, is there are other HP drivers missing or wrong.
Get the HP recovery kit for this LT? reinstalled unstated windows?
it could be virus infected and if it is, you will never get it right,
unless fresh loaded .
If this is XP it is a virus magnet, for now and eternity..


see this tag, see that name and number here, what do you have.
this is a service tag seen on all hp gear.
my sound card isn't recognised - tag1-mpi5zxqxean5dzxlmi1i200s-4-0.jpg

dhnguyen

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  • Expert 281 Answers
  • Posted on Mar 15, 2017
dhnguyen
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Joined: Oct 25, 2007
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Go to http://support.hp.com/us-en/drivers and look up the laptop model and download the driver(s) for your sound card.

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5 Related Answers

myob247

Georgia B

  • 1342 Answers
  • Posted on Jul 04, 2008

SOURCE: usb ports quit working in gateway laptop

This article references a Dell computer but maybe it'll work for yours.

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Anonymous

  • 1 Answer
  • Posted on Nov 21, 2008

SOURCE: XP (SP2) not recognising Maxell USB Flash Drive 2.0

whan i fix my usb in computer and try to open it ,the message appear "please insert a disk into drive d".
what is it? how could be solved this problem? help me

Anonymous

  • 1 Answer
  • Posted on Jan 05, 2009

SOURCE: Toshiba Satelite a135 s2386 USB problems...

How to use USB hub if my all 4 usb ports are dead?

Anonymous

  • 8637 Answers
  • Posted on Jan 29, 2009

SOURCE: usb device not recognised HP 1005

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Anonymous

  • 57 Answers
  • Posted on May 29, 2009

SOURCE: Windows Live messenger Error : 80048820

If you are receiving error 80048820 when trying to sign into Windows Live Messenger you should also get an extended error code. If this extended error code is 80048412 the problem often occurs because the time and date settings on the computer are incorrect. The error will appear like below:

You cannot sign in to Messenger. Additionally, you may receive the following error message:
We were unable to sign you in to the Messenger at this time. Please try again later.
To let us try and troubleshoot the problem, click the Troubleshoot button.
Error code: 80048820
Extended error code: 80048412

The following steps may help resolve your issue:
To troubleshoot the problem on a Microsoft Windows XP-based computer:



1. Click Start, click Run, type control timedate.cpl, and then click OK.



2. In the Date and Time Properties dialog box, confirm that the date and time settings on the computer are correct, and then click OK.
To troubleshoot the problem on a Windows Vista-based computer:



1. Click Start, type control timedate.cpl in the Start Search box, and then press ENTER.



2. In the Date and Time Properties dialog box, confirm that the date and time settings on the computer are correct, and then click OK.

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