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Hp scanjet 4890 shuts down in the when attempting to scan and is not recognized until PC is rebooted.

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taran_2005
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I'm sorry to hear you are having problems.

1. Check if HP has a newer version of their driver. Otherwise, I would
return the scanner and get a different brand.
2. If it's too old then it's time for a new one.
3. Auto-cropping isn't perfect. I haven't seen HP software in a few
years, but I would bet it hasn't gotten any easier to do things
manually.

Good luck with that............


Reinstall it if s/w if the above option wld nt wrk..

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=hu&cc=hu&taskId=110&prodSeriesId=447376&prodTypeId=15179&objectID=c01269802


Thanks.

Posted on Jan 12, 2009

Travis Humphries
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  • Master
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Welcome to Fixya! You will need to Remove the Cables from the Back of the Printer Including the Power Cord for 10 Min. Uninstall and Reinstall your Printer Software. Restart your PC, Connect cables back and run your Software.

Posted on Jan 12, 2009

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1 Answer

When i try to scan 35mm slides, all i get is a big black rectangle.
hi there!

make sure that you put the picture (the item you're scanning) on the right side of the scan bed, try scanning other sizes of pictures too, if that dont work, ive posted the link for that printer here, check out the manuals and troubleshooting steps too, they're all for free. you can also contact 800-HP invent or 800-474-6836.


http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&product=446436&

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Fill ya boots...

http://h10061.www1.hp.com/ccsearch/search?pname=hp+scanjet+3200c&qry=driver&submit.x=0&submit.y=0&method=prodFinder&enc=UTF-8&ctry=uk&lang=en&dlc=en&sni=&search=0

Vote me ok!!

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Unable to scan using HP Scanjet 3200C in Win XP Pro
Hi Shantala,

HP advises that, on some systems, the scanner hardware may get into an error state that will keep the scanning software from finding the 3200c ScanJet. If your scanner still isn't found after installing this driver and software update, please follow the directions below:
  1. Unplug the power cable from the 3200c ScanJet.
  2. Unplug the parallel cable(s) from the 3200c ScanJet.
  3. Shut down the PC and wait for ten seconds.
  4. Plug in the power cable to the 3200c ScanJet.
  5. Plug in the parallel cable(s) to the 3200c ScanJet.
  6. Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..

ftp://ftp.hp.com/pub/softlib/software4/sj648/sj-1436-3/sj648en.exe

Hope this helps

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